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Jimmy John's

4.2
(267 reviews)

Business Details

10400 S Cicero Ave, Oak Lawn, IL
60453, United States
(708) 499-8800
https://locations.jimmyjohns.com/il/oaklawn/sandwiches-904.html

About

Sandwich Restaurant

Location

Jimmy John's
10400 S Cicero Ave, Oak Lawn, IL
60453, United States

Hours

Reviews

4.2
267 reviews
5 stars
166
4 stars
42
3 stars
24
2 stars
7
1 star
28

What are people saying?

AI-generated from recent customer reviews

Food Quality

Several customers expressed disappointment with the amount of meat in sandwiches, with some receiving sandwiches that were mostly vegetables or poorly made.

Service Issues

There were multiple reports of rude or unprofessional staff behavior, including poor handling of complaints and mistakes with orders.

Cleanliness

While some customers praised the cleanliness of the restaurant, others reported unsanitary conditions in food preparation areas.

Fast Service

Many reviews highlighted the quick service, with several customers noting that their orders were prepared rapidly.

Inconsistent Experience

Customers reported varying experiences across different visits, with some locations providing excellent service and food, while others were disappointing.
  • EA
    Esther Alvarez
    Feb 14, 2026
    1.0
    Giving a this place another chance and another disappointment! The sandwiches have so little meat. It’s all lettuce, tomato but hardly any meat!! I hardly ever buy anything from these restaurants anymore because of their lack of meat and very expensive sandwiches. Live and learn never again!!
  • AO
    A ortiz
    Jan 25, 2026
    5.0
    Love that there’s parking, the restaurant is very clean. Staff is well mannered and have made suggestions that I can appreciate it. My only only only complaint is that the sun HITS the glass door to the point where I cannot see. I literally was burning up sitting having lunch. A nice curtain or something to avoid the sun!
  • RR
    Ryan
    Dec 16, 2025
    5.0
    This location is consistently very clean. The dining area and counters are spotless, which is always reassuring. The staff are wonderful! They are genuinely friendly and provide true "freaky fast" service with a smile. It's clear they run a tight ship. The seating is functional and well-kept—perfect for a quick, comfortable lunch break. Pro-Tip: Get the Toasted Chicken Bacon Ranch—the warmth makes the provolone melt perfectly with the bacon and ranch. Highly recommend for a fast, fresh sandwich experience with excellent service!
  • LS
    Laura Soria
    Nov 30, 2025
    1.0
    This was the nearest location to Advocate Christ Hospital. The staff seemed very nervous and then I could tell why. After placing my order, the manager came out and yelled at the workers to quit it with the chit chatting and that there are orders waiting and she mumbled something else that there are 2 orders of and she wasn't about to do them. If it weren't for my daughter being in the hospital this was my first day to get some time to myself after 8 consecutive days sleeping in a chair next to her. Not the best feeling, however, I love JJ sandwiches so I zoned out and tried to enjoy my meal. I would have absolutely gone up to manager and shared the inappropriateness if her conduct to her staff in front of everyone, uncalled for. I would not come back to this location.

Brand Certified Facts from Jimmy John's

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Certified March 01, 2026Yext Knowledge Graph
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