Business Details
About
Sandwich Restaurant
Location
Hours
Reviews
4.2
265 reviews
5 stars
164
4 stars
42
3 stars
24
2 stars
8
1 star
27
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service were mixed, with some praising friendly staff while others reported rudeness and poor handling of complaints.
Food Consistency
The quality of sandwiches varied significantly, with some customers enjoying fresh ingredients while others received poorly made sandwiches with insufficient meat.
Cleanliness
Several reviews highlighted cleanliness issues, particularly regarding food preparation areas and overall store hygiene.
Order Accuracy
Multiple customers reported issues with order accuracy, including missing items and incorrect sandwich preparations.
Delivery Issues
There were complaints about slow delivery times and issues with online orders not being fulfilled correctly.
- RRRyanDec 16, 20255.0This location is consistently very clean. The dining area and counters are spotless, which is always reassuring. The staff are wonderful! They are genuinely friendly and provide true "freaky fast" service with a smile. It's clear they run a tight ship. The seating is functional and well-kept—perfect for a quick, comfortable lunch break. Pro-Tip: Get the Toasted Chicken Bacon Ranch—the warmth makes the provolone melt perfectly with the bacon and ranch. Highly recommend for a fast, fresh sandwich experience with excellent service!
- LSLaura SoriaNov 30, 20251.0This was the nearest location to Advocate Christ Hospital. The staff seemed very nervous and then I could tell why. After placing my order, the manager came out and yelled at the workers to quit it with the chit chatting and that there are orders waiting and she mumbled something else that there are 2 orders of and she wasn't about to do them. If it weren't for my daughter being in the hospital this was my first day to get some time to myself after 8 consecutive days sleeping in a chair next to her. Not the best feeling, however, I love JJ sandwiches so I zoned out and tried to enjoy my meal. I would have absolutely gone up to manager and shared the inappropriateness if her conduct to her staff in front of everyone, uncalled for. I would not come back to this location.
- KCKimberly CoulterJul 18, 20251.0I ordered 2 sandwiches this evening from this store on 104th and Cicero that were made well but placed between burnt bread! Totally horrible! I don’t know how whoever made these sandwiches were not aware that this bread was inedible. They should not have used it. Thoroughly disappointed in JJ! Do better!
- JMjoe milnerDec 19, 20191.0If I could give zero stars I would. Treated totally different from other customers. Didn't ask if I was reward member. Didnt tell me extra charges for cheese. All these things were told to and explained to the two women after me. I will never go back there again. I don't recommend no one goes back if you're not caucasian. You will get treated differently