Brand Certified
Dunkin'
3.5(329 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
8940 S Cicero Ave, Oak Lawn, IL
60453, United States
Certified by Dunkin' • Mar 01, 2026
(708) 930-5951
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Oak Lawn, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.5
329 reviews
5 stars
155
4 stars
45
3 stars
16
2 stars
20
1 star
93
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude employees, long wait times, and incorrect orders.
Food Freshness
Many reviews mentioned stale or old food items, particularly donuts and sandwiches, leading to dissatisfaction.
Inconsistent Experience
While some customers praised friendly service and accurate orders, others experienced significant issues, indicating a lack of consistency.
Cleanliness
Several customers noted that the location was dirty, with unclean tables and garbage on the floor.
- KMKelly McNultyFeb 7, 20261.0The service here is terrible, every time I go they forget something or mess up my coffee, how do you have a job in customer service if you don’t listen to the customer. Literally the worst service ever! I kept giving them chances but honestly they have lost a customer!
- DHDonovan HaynesJan 24, 20261.0Just showed up and spent $40 on stale donuts that should've been thrown out days ago. Literally serving garbage
- CBCLAUDIA BEALSJan 24, 20261.0Just left this place. It is close to my work. Service is very hit or miss. Rude employees, rushing you with your orders thru an empty drive thru. Never again. Starbucks for now on.
- MJMs. JonesJan 22, 20262.0So I went in there this morning to get me to glazed donuts, and there are 5 workers there. No one greeted me. I stood there for a good 10 minutes before anyone even said anything to me. And it wasn't good morning, it was how what can I get for you? I pay for it that he walked away.Didn't say anything to me then somebody else passes me.My donuts, this was a horrible place.If this is how the customer service is. I definitely would not be going back.And I don't recommend them.
- KBKayleigh BruceDec 28, 20251.0This Dunkin is so bad, I’d rather go to the Dunkin on Columbus and Pulaski it’s way better. Iced coffee is watered down so much, bacon was not even cooked and forget about getting donuts here they taste like they’re from yesterday.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Oak Lawn, IL?
Dunkin' in Oak Lawn, IL is open 24 hours every day of the week.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, Dunkin' in Oak Lawn offers both delivery and curbside pickup services.
Can I order Dunkin' products ahead of time using a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on Apple App Store and Google Play Store.
What are some new seasonal drinks available at Dunkin' during the holiday season?
Try the new Cookie Butter Cloud Latte, the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.
What type of meals can I get at Dunkin' in Oak Lawn?
Dunkin' serves breakfast, brunch, lunch, and dinner with a variety of coffee, espresso, breakfast sandwiches, donuts, and tea.
Does this Dunkin' have a drive-thru available?
Yes, this Dunkin' location features a drive-thru for fast and convenient service.
What payment methods are accepted at Dunkin' in Oak Lawn?
Dunkin' accepts both debit and credit card payments.
Are there nearby places where I can rent a truck if I need one after visiting Dunkin'?
Yes, Budget Truck Rental and U-Haul Moving & Storage of Oak Lawn are nearby, convenient if you need a truck rental after visiting Dunkin'.
Could I visit a pizza restaurant close to Dunkin' in Oak Lawn?
Yes, Mama Milano's Pizza and Domino's Pizza are nearby, great options for a meal following your coffee and donut run at Dunkin'.
Are there health and medical services near this Dunkin' location?
Yes, South Chicago Vein Clinic and Family Dental Care - Oak Lawn are nearby and accessible after your visit to Dunkin'.
Brand Certified Facts from Dunkin'
This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Hours of operation
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