Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Oak Lawn, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Many customers reported rude and unprofessional behavior from staff, leading to a negative experience.
Order Accuracy
Frequent complaints about incorrect orders and issues with drink preparation, particularly regarding ice levels.
Cleanliness
Several reviews highlighted unsanitary conditions within the store, including reports of bugs and dirty facilities.
Speed of Service
Customers experienced long wait times, especially in the drive-thru, with some reporting waits of over 30 minutes.
Product Quality
Mixed feedback on food and drink quality, with some items described as stale or poorly prepared.
TR
The Reviewer
Nov 10, 2025
5.0
Good service, fast coffee's good.
NB
Nicolle Becker
Nov 10, 2025
1.0
Nancy literally held up the line to lecture me about how my drink was ordered. I’m a paying customer and it doesn’t matter when an order is placed. It is her job to fulfill the order, not complain to the customer
PC
Pawel Cioch
Nov 3, 2025
5.0
They improved a lot since 2 years ago, so it's time to bump the rating up.
AA
A Aa
Oct 21, 2025
1.0
Miserable workers so rude the manager lady was insanely rude. Even if you’re super polite about wanting something remade she’s rude go somewhere else.
TM
Tomas Matos
Oct 6, 2025
1.0
HORRIBLE EXPERIENCE. I’m used to ask for some ice in the side to put in my coffee and NEVER had an issue at other locations however in this location some guy from the kitchen comes out and says “there’s a charge for it”, I explained what I need it for (even though I had already paid for my coffee) this guy’s reply was : “well…where do you want me to put it” I replied “in a small cup” he says “well we charge for cups” finally I asked him to put some directly into my coffee (that I didn’t want). This place lacks of service to their customers. NEVER coming back to this place again.
What are the operating hours of Dunkin' in Oak Lawn, IL?
Dunkin' in Oak Lawn, IL is open 24 hours a day, 7 days a week.
What types of meals does Dunkin' serve at this location?
Dunkin' serves breakfast, lunch, and brunch at this location.
Does this Dunkin' location offer delivery and pickup services?
Yes, they offer both delivery and curbside pickup services.
How can I order ahead at Dunkin' in Oak Lawn?
You can order ahead using the Dunkin' mobile app or the online order link provided on their website.
Are there any seasonal or special drinks currently available at Dunkin'?
Yes, Dunkin' offers holiday beverages like the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher during the holiday season.
Does Dunkin' offer a drive-thru service at this Oak Lawn location?
Yes, this Dunkin' location includes a drive-thru for convenient service.
What types of payment does Dunkin' accept?
Dunkin' accepts both credit and debit card payments for your convenience.
What nearby places can I visit before or after my Dunkin' visit?
Nearby places include Baskin-Robbins for ice cream, Bartz & Bartz Dental for dental care, and Joe & Franks Famous Homemade Sausage for groceries and deli items, all within walking distance for a convenient stop.
Is there a pet store near this Dunkin' location where I can shop for pet supplies?
Yes, Pet Supplies Plus Oak Lawn is nearby, making it easy to grab pet essentials before or after enjoying your Dunkin' order.
What fitness facilities are close to Dunkin’ in Oak Lawn, IL for a post-coffee workout?
Close fitness centers include Hour of Change Fitness, Inc and Blink Fitness, ideal for a workout following your visit to Dunkin'.