Dunkin'

3.7
538 reviews
Decked Out Lattes
Get DirectionsCallWebsite

Business Details

10801 S Cicero Ave, Oak Lawn, IL
60453, United States
(708) 952-1080
https://www.dunkindonuts.com
GoogleInstagramTwitter

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Oak Lawn, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
10801 S Cicero Ave, Oak Lawn, IL
60453, United States

Hours

Reviews

3.7
538 reviews
5 stars
229
4 stars
118
3 stars
69
2 stars
29
1 star
93

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates inconsistent customer service, with some employees being friendly while others are rude or inattentive.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong food or drink.

Speed of Service

Service speed varies significantly, with some customers experiencing long wait times and others noting quick service.

Food Quality

Several reviews mentioned issues with food quality, including stale items and undercooked food.

Cleanliness

There are complaints about the cleanliness of the store, particularly in food preparation areas.
  • FF
    Felicia
    Nov 15, 2025
    5.0
    Shout out to the ladies working last night and a huge thank you! I placed an order and then our vehicle got impounded and then we had to walk a good couple of hours. Long story short I arrived 3 hours later, phone was dead and I was exhausted. She couldn't find my order but did what she could to make sure I atleast walked away with something. I appreciated that more than she knows and it was very much needed! I didn't have a car so I walked up to drive thru window but kept my distance as I didn't want to spook them anymore than I probably did. But great customer service and drinks hit the spot!
  • CM
    Chrissy Mcevilly
    Nov 11, 2025
    1.0
    Went thru drive thru ordered hot black tea, after drinking a bit of the tea it would not come up. Opened the cup to find a fairly big piece of brown craft paper used for paper products. Called manager only to replace my tea. Told him he needs to retrain his employees. NO ONE saw this in the cup even if it fell in?? Avoid this Dunkin
  • NV
    Nicole Villanueva
    Oct 5, 2025
    2.0
    Please call out your orders to your customers if they order through the kiosk. It's not nice to have customers come up to ask if their orders are already after waiting for awhile. Meanwhile there's 6 employees just standing there behind the counter.
  • DP
    dawn philbin
    Aug 20, 2025
    1.0
    7 employees talking to each other finally a nice young man David took my order
  • AS
    Anaiis Snows
    Feb 13, 2023
    5.0
    Line was long but they was getting them cars thru very fast. My drink usually takes a while to make I was graced with a medium instead of a small when I got to the window. Made me super happy after the experience i had with the 111th location. Very nice girl in the window. Keep up the good job 🤩
Read more reviews on Google

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Oak Lawn, IL?

Dunkin' in Oak Lawn, IL is open Monday through Thursday from 4:00 AM to 10:00 PM, Friday and Saturday from 4:00 AM to 11:00 PM, and Sunday from 5:30 AM to 10:00 PM.

Does Dunkin' offer delivery or curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services.