Location.com logo
Dunkin' Zero
Brand Certified

Dunkin'

3.7
(542 reviews)

Business Details

10801 S Cicero Ave, Oak Lawn, IL
60453, United States
(708) 952-1080
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Oak Lawn, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
10801 S Cicero Ave, Oak Lawn, IL
60453, United States

Hours

Reviews

3.7
542 reviews
5 stars
231
4 stars
117
3 stars
69
2 stars
30
1 star
95

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, particularly during busy hours.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Food Quality

Issues with stale food and poorly prepared items, including burnt coffee and undercooked bacon.

Cleanliness

Concerns about the cleanliness of the store, particularly in food preparation areas.

Service Speed

Mixed reviews on service speed, with some customers noting long wait times despite quick service at times.
  • JE
    Jim E
    Feb 14, 2026
    2.0
    Many times ordering at night, they are "closed," well before the actual closing time. Poor work ethic, rude workers and a waste of time. Looks like I'm going to Starbucks.
  • AI
    Abby Inkove
    Jan 7, 2026
    1.0
    I went inside in the morning, and ordered a refresher, after I got my drink I stood around bc I was going to ask one of the crew members a question about my drink, nothing serious, just about other flavors- and the manager working, IRMA, was being rude and said "oh well she's working right now, and you have your drink you can leave" absolutely unprofessional and I never got to ask my question after essentially being rushed out. awful interaction, my drink was good though, probably bc she didn't touch it. shout out to the crew for dealing with that jerk of a manager.
  • JJ
    Jess
    Dec 21, 2025
    5.0
    Greta place and friendly staff. Will definitely return
  • RH
    Ray Heinrich
    Dec 19, 2025
    1.0
    The workers always seem to be very rude when they take your order 9/10 times they mess up the order they cram everything in one bag the donuts are usually stale not a fan of this dunkin
  • FF
    Felicia
    Nov 15, 2025
    5.0
    Shout out to the ladies working last night and a huge thank you! I placed an order and then our vehicle got impounded and then we had to walk a good couple of hours. Long story short I arrived 3 hours later, phone was dead and I was exhausted. She couldn't find my order but did what she could to make sure I atleast walked away with something. I appreciated that more than she knows and it was very much needed! I didn't have a car so I walked up to drive thru window but kept my distance as I didn't want to spook them anymore than I probably did. But great customer service and drinks hit the spot!

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: