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Brand Certified

Chipotle Mexican Grill

3.1
(952 reviews)

About

Mexican Restaurant
Chipotle 111th and Cicero Oak Lawn is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
11018 S Cicero Ave, Oak Lawn, IL
60453, United States

Hours

Reviews

3.1
952 reviews
5 stars
350
4 stars
147
3 stars
69
2 stars
62
1 star
324

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unprofessional staff, with many customers feeling disrespected and ignored during their visits.

Food Quality

Customers reported issues with food quality, including undercooked rice and meat, as well as stingy portion sizes that did not match the prices.

Cleanliness

The restaurant was frequently described as dirty, with unclean tables and unsanitary conditions noted by multiple reviewers.

Operational Issues

Many customers experienced problems with the restaurant's hours, including late openings and staff being unprepared to serve during posted hours.
  • MF
    Margo Frizzell
    6 days ago
    5.0
    Super speedy! Friendly!
  • ZM
    Zoki Mass
    Feb 11, 2026
    5.0
    Great portions, no complaints at all. Food was very tasty
  • VM
    Victor Magana
    Feb 4, 2026
    1.0
    I've gone twice at night the 1st time at 9:35pm and second time at 9:40pm and they're closed. Why claim you close at 10? Ridiculous
  • LK
    lol ksks
    Jan 21, 2026
    1.0
    they definitely hate their jobs, please for your sake and everyone get NEW JOBS lmao. terrible service, how do you manage to ruin someone’s mood within a minute of service. get a grip and get a new job if you hate it so much lol.
  • JB
    Justyna Buniowska-Mate
    Jan 12, 2026
    1.0
    Poor service. Have been going there for three years on weekly basis, bur recently my order ended up being a bowl full of rice, a teaspoon of meat, and a spoon of water from salsa, not to mention poor attitude from two of the servers. First time they made it right and remade my order, but today same servers same problem, paid $15 for half bowl of food. Will not be going back, will spend my money elsewhere .

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at 111th and Cicero Oak Lawn serve?

Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads, made with responsibly sourced, real ingredients.

What are the operating hours of Chipotle Mexican Grill at this location?

The restaurant is open daily from 10:45 AM to 11:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

This information is certified by Chipotle Mexican Grill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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