Chipotle Mexican Grill

Reviews

• DG

  Diovion Gallimore

  Nov 16, 2025
  1.0
  Literally been here since 10:40am. Store opens at 11:45am. Its currently 11:20am and the store is still not open. We watched over 10 people try to open the door and get people inside to open the door. They ignored everyone and didn’t make eye contact. We wasted over 30 minutes trying to give them the benefit of the doubt. We won’t be coming to this location, we’ll drive the extra 10-15 out the way instead. A waste of our morning.
• JS

  Jillian Simonetti

  Nov 10, 2025
  1.0
  Came into this store on 11/8 at 6:30pm - a few people sitting at tables eating nothing crazy or busy. The moment I walked up to the guy at the counter I just KNEW either my food was going to be messed up or there was going to be a problem. Nonetheless, I said "Hi how are you?" - NO RESPONSE, just gave me a blank stare until I then said can I have 2 bowls to go please. When I tell you, every time I opened my mouth, this guy huffed and puffed and sighed SO loudly that it echoed through the room. I kept telling myself ignore it maybe he's having a bad night. We get over to the salsa section and I said oh shoot can you please add fajita veggies i'm so sorry, he SLAMMED his hands down and sighed so loud and put 3 little veggies on the bowl - I continued to ignore it. THEN, I said can I please had the red salsa and he said "UMMMMMMM ok so yeah this is called our MILD sauce" with the biggest eye roll and such a belittling tone. I stopped my order and asked if there was a problem because it seems every time I open my mouth I hear his mouth making loud sighs and noises and he immediately turned into victim mode saying "mam please stop I just want to complete your order" and was then told if I didn't finish completely my order I would be asked to leave! Mind you - I was coming into this location after having multiple orders prior messed up at this location and my mother being treated poorly but I thought maybe it was just a fluke and my order was half-assed and I was even charged for extra meat i wasn't given! I will NEVER step foot in this location ever again.
• KA

  kathryn Annerino

  Nov 6, 2025
  1.0
  I was only person with in line 5 pm thurs nov 6 . Six employees were present , one sweeping while other employee holding open bin of food. We stood there for 5 min then left .
• TT

  Tiny

  Nov 4, 2025
  2.0
  i eat chipotle all the time, this was my first time at the oaklawn location. i don’t know if they safely checking the temperature but it initially made my son throw up 30 min after consuming it. I just thought he ate it to fast but later on that night i threw it up and had an upset stomach. when they was making the bowl they was out of the ingredients in the front the employee step aside to add the missing ingredient from aswell i tried to tell the manager she need major leadership training she said “i dont know what to tell you, i dont think we should remake the bowl if you got sick” exact words. All managers need severe training. A well trained manager wouldve said bring back the bowl i’ll make sure everything is right not basically admitting that i will get sick again because they not doing temperature checks, that was weird response saying its not point of remaking it just for you to get sick.
• KK

  Krixto-

  Oct 13, 2025
  1.0
  If I could give zero stars I would the so called "manager" of the shift at 2:45 pm October 11 2025 was the worst person I've ever came across in chipotle. Me and my friends got called weird and cussed at to leave the store because we asked for two pieces of aluminum foil. She was giving terrible attitude and when we went to talk to someone else who actually helped us she said "what do you need NOW". she should not be a "manager" The one girl who helped us out was great though i would believe she would be the manager instead of the other bigger girl. She didn't give out her name and told us we were weird and annoying for asking for aluminum foil... i stepped up to defend my friend because she was going crazy not doing ANYTHING saying she was doing her "job".she started causing a whole scene in front of all the customers yelling at us until the moment we walked out saying to not come back at all and that's what we will be doing. take our business elsewhere.

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