Chipotle Mexican Grill

3.3
1033 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Mexican Restaurant
Chipotle Oak Lawn 95th is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
6230 W 95th St, Oak Lawn, IL
60453, United States

Hours

Reviews

3.3
1,033 reviews
5 stars
410
4 stars
178
3 stars
91
2 stars
67
1 star
287

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and dismissive behavior from staff, with many customers feeling ignored or mistreated.

Food Quality

Customers reported issues with food quality, including cold meals, undercooked rice, and skimpy portions, leading to dissatisfaction.

Cleanliness

Several reviews mentioned the restaurant's dirty conditions, including unclean tables and food preparation areas.

Management Issues

Many customers expressed concerns about poor management and lack of staff training, contributing to a negative dining experience.
  • GE
    Gavin Erik
    3 days ago
    2.0
    This location always has an issue it can be only online orders to not having cheese or chips. Either this location is terrible or I have bad luck. Hopefully they get a new manager who knows how to stock and have items not go low
  • TH
    Tony Harper
    3 days ago
    1.0
    Dirty restaurant with poor food quality. Counters were filthy, items were missing, ingredients food looked unappealing. When I asked for fresh food, old dried beans were mixed with new ones raising concerns about sanitation and food safety totally passed on the food all together. POOR EXPERIENCE 6230 W. 95th street location 7:35 pm 01.09.26
  • TT
    Tee
    3 days ago
    3.0
    I ordered a burrito bowl today. I asked how long the chicken have been sitting out because it looked dry. The person servicing me, just shrugged her shoulders and said I don’t know, as if her response was acceptable and she obviously didn’t care to know or find out. I chose the steak instead then asked if they are required to have label to know when to swap old met and toppings out for fresh. She, and another server said no, just the beef not the chicken. Chipotle needs to change this because there’s no reason why food should sit there and no one knows how long it’s been sitting. That’s disgusting and poor food handling practice. Do better.
  • MI
    Mariame Idrissi
    Dec 24, 2025
    1.0
    Very frustrating experience. I ordered two bowls with a side of queso and chips using a reward and clearly told the employee preparing my order that I wanted chips and queso. However, the cashier only charged me for the queso and scanned my reward. After paying, I was not given the chips. When I asked, they said I never requested them and claimed it was “too late” to fix because it wasn’t in the system. This was clearly a miscommunication between employees, yet they refused to resolve it. When I asked for a refund, they threw the food away instead of simply giving me the chips. The manager was even more dismissive. Poor customer service and very unprofessional handling of a simple issue. Also I asked for the original receipt in order to take the survey but they refused to give it to me.
  • VK
    Vas Kadi
    Dec 8, 2025
    1.0
    Got to another location… Chipotle is pretty good in certain neighborhoods, and this one is definitely not the one…old and dry stake, chicken is also nasty….

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill at Oak Lawn 95th?

Chipotle Oak Lawn 95th is open every day from 10:45 AM to 10:00 PM.

Can I order Chipotle Oak Lawn 95th food online for pickup or delivery?

Yes, you can order online for both in-store pickup and delivery through their website or app.