Chipotle Mexican Grill

3.4
1021 reviews
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About

Mexican Restaurant
Chipotle Oak Lawn 95th is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
6230 W 95th St, Oak Lawn, IL
60453, United States

Hours

Reviews

3.4
1,021 reviews
5 stars
410
4 stars
176
3 stars
90
2 stars
66
1 star
279

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unprofessional behavior from staff, with many customers feeling ignored or mistreated.

Food Quality

Customers reported issues with food quality, including cold meals, undercooked rice, and skimpy portions, leading to dissatisfaction.

Cleanliness

The restaurant was frequently described as dirty, with unclean tables and food preparation areas, raising concerns about hygiene.

Management Issues

Several reviews pointed out poor management and lack of staff training, contributing to a negative dining experience.

Inconsistency

Frequent complaints about inconsistent food quality and service, with some customers noting that their experiences varied greatly from visit to visit.
  • AA
    A
    Nov 7, 2025
    1.0
    This place is Dirty the people working there are lazy and and sluggish they should either close this place down or find real people who actually want to work smh!
  • KK
    kelly kolodziejczak
    Nov 5, 2025
    1.0
    This is the worst u have ever then too, not only as a staff extremely brewed, I paid for extra chicken, which I did not. I will be calling corporate on that. I do not understand what the problem is. I came in at at least three minutes early and of course my order was at least about 10 minutes late, but that’s OK nor did they even let me know that it was ready. I just don’t understand if you do not like your job. Why do you work there? I was completely flabbergasted at the treatment and the taste of the food. You guys are supposed to be the best chipotle around it was not. I’m just telling everybody if you go in there do not expect this you have to talk to you. They’re too busy on their phones or talking to each other to acknowledge any customers.
  • TL
    Tati Lopez
    Oct 31, 2025
    1.0
    $6 burritos with a costume on Halloween & realized the cashier Leila was only enforcing the costume discount on white & Latinos. Giving multiple black adults without costumes $6 burritos while making teenage Hispanic high school kids pay full price because they didn’t have costumes
  • GB
    Gorgeous Brii
    Oct 29, 2025
    1.0
    The staff was very rude i had a bad experience on 10-28-25 at 1:30pm the whole line of workers was trash down to the cashier trinity . they need to get new workers because those people don’t like their jobs . the pregnant african american girl also has a very nasty attitude i will definitely be contacting corporate and speaking to the manager aaliyah .
  • MK
    melis K
    Oct 24, 2025
    1.0
    We got our food and went to the cashier, but only then the girl told us we couldn’t eat inside — even though there were still two hours before closing! She had been at the counter the whole time while taking our order, yet didn’t say a word until we were about to pay. She was very rude and just said “goodbyee” when we left. Disappointed!

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill at Oak Lawn 95th?

Chipotle Oak Lawn 95th is open every day from 10:45 AM to 10:00 PM.

Can I order Chipotle Oak Lawn 95th food online for pickup or delivery?

Yes, you can order online for both in-store pickup and delivery through their website or app.