Chipotle Oak Lawn 95th is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted consistently rude and dismissive behavior from staff, with many customers feeling ignored or mistreated.
Food Quality
Customers reported issues with food quality, including cold meals, undercooked rice, and skimpy portions, leading to dissatisfaction.
Cleanliness
Several reviews mentioned the restaurant's dirty conditions, including unclean tables and food preparation areas.
Management Issues
Many customers expressed concerns about poor management and lack of staff training, contributing to a negative dining experience.
GE
Gavin Erik
3 days ago
2.0
This location always has an issue it can be only online orders to not having cheese or chips. Either this location is terrible or I have bad luck. Hopefully they get a new manager who knows how to stock and have items not go low
TH
Tony Harper
3 days ago
1.0
Dirty restaurant with poor food quality. Counters were filthy, items were missing, ingredients food looked unappealing. When I asked for fresh food, old dried beans were mixed with new ones raising concerns about sanitation and food safety totally passed on the food all together. POOR EXPERIENCE 6230 W. 95th street location 7:35 pm 01.09.26
TT
Tee
3 days ago
3.0
I ordered a burrito bowl today. I asked how long the chicken have been sitting out because it looked dry. The person servicing me, just shrugged her shoulders and said I don’t know, as if her response was acceptable and she obviously didn’t care to know or find out. I chose the steak instead then asked if they are required to have label to know when to swap old met and toppings out for fresh. She, and another server said no, just the beef not the chicken. Chipotle needs to change this because there’s no reason why food should sit there and no one knows how long it’s been sitting. That’s disgusting and poor food handling practice. Do better.
MI
Mariame Idrissi
Dec 24, 2025
1.0
Very frustrating experience. I ordered two bowls with a side of queso and chips using a reward and clearly told the employee preparing my order that I wanted chips and queso. However, the cashier only charged me for the queso and scanned my reward.
After paying, I was not given the chips. When I asked, they said I never requested them and claimed it was “too late” to fix because it wasn’t in the system. This was clearly a miscommunication between employees, yet they refused to resolve it.
When I asked for a refund, they threw the food away instead of simply giving me the chips. The manager was even more dismissive. Poor customer service and very unprofessional handling of a simple issue.
Also I asked for the original receipt in order to take the survey but they refused to give it to me.
VK
Vas Kadi
Dec 8, 2025
1.0
Got to another location…
Chipotle is pretty good in certain neighborhoods, and this one is definitely not the one…old and dry stake, chicken is also nasty….
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at Oak Lawn 95th?
Chipotle Oak Lawn 95th is open every day from 10:45 AM to 10:00 PM.
Can I order Chipotle Oak Lawn 95th food online for pickup or delivery?
Yes, you can order online for both in-store pickup and delivery through their website or app.
Where exactly is Chipotle Oak Lawn 95th located?
It is located at 6230 W 95th St, Oak Lawn, IL 60453, east of Ridgeland Ave in the Shops of Oak Lawn.
Does Chipotle Oak Lawn 95th offer catering services?
Yes, catering and catering delivery services are available at this location.
What type of food does Chipotle Oak Lawn 95th serve?
They serve customizable Mexican fast-casual food including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
Is Chipotle Oak Lawn 95th welcoming to the LGBTQ community?
Yes, this location welcomes LGBTQ customers.
How can I contact Chipotle Oak Lawn 95th for inquiries or feedback?
You can reach them at +1 708-529-2100 or via email at il.1137.oaklawn95th2@chipotle.com.
Are there other dining options nearby Chipotle Oak Lawn 95th?
Yes, nearby restaurants include Rosati's Pizza, Francesca's on 95th, Buona (pizza and Italian), Byrds Hot Chicken Oak Lawn, Jason's Deli, and MOOYAH Burgers, Fries & Shakes.
What other businesses are located near Chipotle Oak Lawn 95th that might be useful for visitors?
Nearby businesses include multiple Coldwell Banker real estate agents, First American Bank for financial services, and HearingLife audiologists.
How can nearby places like Shops of Oak Lawn help when visiting Chipotle Oak Lawn 95th?
Since Chipotle is situated east of Ridgeland Ave in Shops of Oak Lawn, visitors can combine their meal with shopping or visit other nearby services and restaurants in the complex for a full outing experience.