Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.
Food Quality
Many customers reported receiving cold, old, or improperly prepared food, leading to dissatisfaction.
Order Accuracy
A significant number of reviews mentioned incorrect orders, with missing items or wrong food being common complaints.
Slow Service
Customers frequently noted long wait times in the drive-thru and for food preparation, often leading to frustration.
Cleanliness
Several reviews pointed out unsanitary conditions in the restaurant, including dirty dining areas and bathrooms.
KL
Kyle LeGrone
Nov 6, 2025
5.0
Food was great and the service was really good!
BL
Brandi Lannom
Oct 16, 2025
1.0
I asked to buy 8 burger patties and was told I cannot buy that here from the manager and the drive thru! Since when? All other locations do it! I was told this does not so McDonalds I go!
SF
Samantha Fola
Aug 26, 2025
1.0
When placing my order I was being rushed as if there were cars behind me. Customer service is awful how they speak to you. It cost you nothing to be polite. I do understand customer service isn’t for everyone however they choose to work with the public. This is a place of business and, you are giving a service. It would be hopeful if the staff would be mindful when dealing with customers. This definitely could bring down business.
TM
Talon ‘Plays Sax’ McKinney
Jul 22, 2025
1.0
What is this supposed to be….its dryer than a cracker and tastes gross. Hard as a brick….. = old food. Fries are old and hard as well.
Whatever happened to Wendy’s? They went down the drain…especially this one
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Oak Forest, IL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Oak Forest, IL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (708) 331-3498.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 4071 167th St Wendy’s serve breakfast?
Yes, this Wendy’s location in Oak Forest, IL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's at 4071 167th St, Oak Forest, IL?
The drive-thru is open from 6:30 AM to 2:00 AM Monday through Thursday and Sunday, and from 6:30 AM to 3:00 AM on Friday and Saturday.
Does the Wendy's location at 4071 167th St, Oak Forest serve breakfast?
Yes, this Wendy's location serves breakfast including combos, sandwiches, coffee, and sides.
Is delivery available at the Oak Forest Wendy's?
Yes, delivery is available where offered; check the Wendy's app or order.wendys.com to confirm delivery availability for your address.
What payment options does Wendy's at 4071 167th St, Oak Forest accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Can I place an order online or through an app for this Wendy's location?
Yes, you can order via their website at order.wendys.com or through the Wendy's mobile app.
Does this Wendy's location offer dine-in seating?
No, this location does not provide dine-in seating but offers drive-thru, takeout, and delivery options.
How can I contact Wendy's at 4071 167th St, Oak Forest for feedback or questions?
You can call them directly at (708) 331-3498 or reach the Customer Care team via the Wendy's Contact page or phone at 888-624-8140.
What nearby places can I visit before or after dining at Wendy's in Oak Forest?
Nearby places include Baskin-Robbins for ice cream, Aldi supermarket for shopping, and Hook & Reel Cajun Seafood & Bar for seafood dining options.
Are there any nearby banks or financial services close to Wendy's at 4071 167th St?
Yes, Fifth Third Bank and Bank of America are close by if you need banking or financial services before or after your meal.
What other fast food or dining options are near Wendy's at 4071 167th St?
Nearby dining options include Harold's Chicken Shack for fast food, Barrenzos Pizzeria for Italian cuisine, and Dunkin' for coffee and donuts.