Wendy's

3.4
1368 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4071 167th St, Oak Forest, IL
60452, United States

Hours

Reviews

3.4
1,368 reviews
5 stars
464
4 stars
263
3 stars
245
2 stars
120
1 star
276

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.

Food Quality

Many customers reported receiving cold, old, or improperly prepared food, leading to dissatisfaction.

Order Accuracy

A significant number of reviews mentioned incorrect orders, with missing items or wrong food being common complaints.

Slow Service

Customers frequently noted long wait times in the drive-thru and for food preparation, often leading to frustration.

Cleanliness

Several reviews pointed out unsanitary conditions in the restaurant, including dirty dining areas and bathrooms.
  • KL
    Kyle LeGrone
    Nov 6, 2025
    5.0
    Food was great and the service was really good!
  • BL
    Brandi Lannom
    Oct 16, 2025
    1.0
    I asked to buy 8 burger patties and was told I cannot buy that here from the manager and the drive thru! Since when? All other locations do it! I was told this does not so McDonalds I go!
  • SF
    Samantha Fola
    Aug 26, 2025
    1.0
    When placing my order I was being rushed as if there were cars behind me. Customer service is awful how they speak to you. It cost you nothing to be polite. I do understand customer service isn’t for everyone however they choose to work with the public. This is a place of business and, you are giving a service. It would be hopeful if the staff would be mindful when dealing with customers. This definitely could bring down business.
  • TM
    Talon ‘Plays Sax’ McKinney
    Jul 22, 2025
    1.0
    What is this supposed to be….its dryer than a cracker and tastes gross. Hard as a brick….. = old food. Fries are old and hard as well. Whatever happened to Wendy’s? They went down the drain…especially this one
  • SM
    Secilia Mendoza
    Jul 16, 2025
    5.0
    Quick and fresh food. Friendly service👍🏼

Frequently Asked Questions About Wendy's

Is 4071 167th St Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.