Dunkin'

3.7
376 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Oak Forest, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4152 W 167th St, Oak Forest, IL
60452, United States

Hours

Reviews

3.7
376 reviews
5 stars
177
4 stars
76
3 stars
39
2 stars
18
1 star
66

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, including missing items and wrong food.

Customer Service

Feedback indicates a mix of experiences, with some praising friendly staff while others reported rude behavior and poor service.

Speed of Service

Several reviews highlighted quick service, especially in the drive-thru, although some noted long wait times due to staff inaction.

Product Quality

Customers expressed dissatisfaction with the quality of food and drinks, mentioning burnt coffee and stale donuts.

Cleanliness and Maintenance

There were complaints about the cleanliness of the location, including overflowing trash cans and unsanitary conditions.
  • QE
    Queen Esekhalu
    6 days ago
    5.0
    Absolutely “Dunkin” Light breakfast and delicious!
  • GG
    G G
    Nov 5, 2025
    1.0
    EVERYTIME, not a single time does this place have terrible service. I’m literally reading off the menu on what I want and the older man who always take the orders doesn’t understand. I come to the window and he’s just so rude.
  • RO
    Ronald Odom
    Oct 22, 2025
    4.0
    I have been a customer at this location for years and I have always received great service
  • VI
    VALUEZONE INC
    Aug 30, 2025
    1.0
    I ordered an everything bagel with cream cheese and a sesame bagel with cream cheese, both toasted. The store was busy and asked me to pull into the lot, then brought my order out. The sticker on the bag was correct, but when I got to work and opened it, instead of my bagels I found two bacon, egg, and cheese sandwiches with packets of cream cheese tossed in the bag. Not only did I not get what I ordered, but they also didn’t put the cream cheese on anything — they just gave me packets. Very disappointing, especially since I didn’t realize until I was already at work and couldn’t go back . Very disappointing im glad your not running an actual restaraunt and I also dumped the 2 sandwiches.
  • PB
    P Bernal
    Aug 20, 2025
    2.0
    I would like to continue to go here but I get Hazelnut coffee, but its not Hazelnut flavor that they give me and it's awful. I order on my app and its wrong. I stopped going there.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Oak Forest, IL?

Dunkin' Oak Forest is open daily from 4:00 AM to 10:00 PM.

Does Dunkin' Oak Forest offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.