Panera Bread

4.1
706 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Oak Brook is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
1765 22nd Street, Oak Brook, IL
60523, United States

Hours

Reviews

4.1
706 reviews
5 stars
399
4 stars
149
3 stars
66
2 stars
27
1 star
65

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the friendly and helpful staff, with specific mentions of individual employees who provided excellent service.

Order Accuracy

There were numerous complaints about incorrect orders and issues with food preparation, leading to customer dissatisfaction.

Atmosphere

The restaurant's ambiance received mixed reviews, with some customers enjoying the environment while others found the music too loud and the cleanliness lacking.

Speed of Service

Many reviews highlighted long wait times for orders, particularly in the drive-thru, causing frustration among customers.

Food Quality

While some customers enjoyed the freshness and taste of the food, others reported receiving stale or poorly prepared items.
  • MB
    Melissa Brown
    Dec 10, 2025
    3.0
    Please I BEG you to turn the music down. I come in here nearly every day and the music is always too loud. Even when it's crowded, it's hard to hear myself think. I'm so sorry if this comes off as rude, as it is not my intention, but I just really wish the music was quieter. I have gone to other locations and they are much better because I can actually focus on the work I'm doing. Thank you for your consideration.
  • ST
    Sergio Torres
    Dec 4, 2025
    5.0
    Duke really made our visit special. We always enjoy coming to this Panera because of the awesome customer service and we really wanted to shout him out for always making us feel welcome every time. The entire staff is great.
  • CR
    Courtney Remy
    Nov 7, 2025
    1.0
    I think its really important for anyone ringing to know how the rewards and sip club . When I asked about the total, I was told what it was but never got a recipe. I should have know when I didn't get a recipe something was wrong. And when I asked about the math of the total and looking in my app that my rewards were not added. And then asked "do you wanna see my manager or whatever ". I said no because it should be a simple fix for someone at the register to fix and see. I was in the drive thru and I can see them filling rhe wrong dronk in my cup and then dump it out amd use the same cup to fill the right one. Im thankful i dont have allergic reactions to the drink it was filled with before, think a new cup should have been used for safety if not mine then others. And on top of that my order was still wrong.
  • KB
    Kenneth Bailey
    Nov 7, 2025
    1.0
    Zero of the table electric outlets work
  • KT
    Kim Tupper
    Oct 23, 2025
    1.0
    We ordered catering for a meeting from this location. First the website kept timing out for a large order. Then when you went back in, half of it was missing or it was doubled and tripled from what you put in. Called the store, they took my info and told me to go back online and fix the order which they could not do. So I did amend it, and did receive a confirmation with the correct quantity, etc. Yesterday they deliver our food and SHORTED US A LUNCH. NEVER AGAIN. WORST catering place EVER.

Frequently Asked Questions About Panera Bread

Does Panera Bread Oak Brook accept reservations?

No, Panera Bread Oak Brook does not accept reservations.

What are the operating hours for Panera Bread Oak Brook?

Panera Bread Oak Brook is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 7:00 AM to 9:00 PM.