Staff Performance
While many customers praised the friendly and helpful staff, there were numerous complaints about poor service, including mistakes with orders and lack of attention to customers.
Order Accuracy
Multiple reviews highlighted issues with incorrect orders, missing items, and food quality, leading to dissatisfaction among customers.
Atmosphere
The restaurant's ambiance received mixed feedback, with some enjoying the clean and inviting environment, while others criticized loud music and uncomfortable seating arrangements.
Speed of Service
Customers frequently reported long wait times for orders, especially in the drive-thru, indicating a need for improvement in efficiency.
Food Quality
While some customers enjoyed the freshness and taste of the food, others reported receiving stale or poorly prepared items, affecting their overall experience.