Panera Bread

4.1
703 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Oak Brook is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
1765 22nd Street, Oak Brook, IL
60523, United States

Hours

Reviews

4.1
703 reviews
5 stars
395
4 stars
149
3 stars
67
2 stars
27
1 star
65

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and unresponsive staff, leading to frustration.

Food Quality

Mixed reviews on food quality, with some praising freshness while others reported receiving stale or incorrect items.

Atmosphere

The restaurant's ambiance was generally appreciated, with mentions of cleanliness and inviting design, though some noted issues with noise levels.

Staff Performance

While some staff members received praise for their friendliness and helpfulness, others were criticized for rudeness and lack of attention to customer needs.

Catering Problems

Several customers experienced significant issues with catering orders, including missing items and poor communication.
  • CR
    Courtney Remy
    Nov 7, 2025
    1.0
    I think its really important for anyone ringing to know how the rewards and sip club . When I asked about the total, I was told what it was but never got a recipe. I should have know when I didn't get a recipe something was wrong. And when I asked about the math of the total and looking in my app that my rewards were not added. And then asked "do you wanna see my manager or whatever ". I said no because it should be a simple fix for someone at the register to fix and see. I was in the drive thru and I can see them filling rhe wrong dronk in my cup and then dump it out amd use the same cup to fill the right one. Im thankful i dont have allergic reactions to the drink it was filled with before, think a new cup should have been used for safety if not mine then others. And on top of that my order was still wrong.
  • KB
    Kenneth Bailey
    Nov 7, 2025
    1.0
    Zero of the table electric outlets work
  • NR
    Nick Randazzo
    Oct 31, 2025
    5.0
    Great place for coffee!
  • KT
    Kim Tupper
    Oct 23, 2025
    1.0
    We ordered catering for a meeting from this location. First the website kept timing out for a large order. Then when you went back in, half of it was missing or it was doubled and tripled from what you put in. Called the store, they took my info and told me to go back online and fix the order which they could not do. So I did amend it, and did receive a confirmation with the correct quantity, etc. Yesterday they deliver our food and SHORTED US A LUNCH. NEVER AGAIN. WORST catering place EVER.
  • LP
    Linda Polacek
    Sep 18, 2025
    5.0
    Friendly service, great food, open inviting environment. Love it!

Frequently Asked Questions About Panera Bread

Does Panera Bread Oak Brook accept reservations?

No, Panera Bread Oak Brook does not accept reservations.

What are the operating hours for Panera Bread Oak Brook?

Panera Bread Oak Brook is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 7:00 AM to 9:00 PM.