Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
2,185 reviews
5 stars
822
4 stars
379
3 stars
291
2 stars
160
1 star
533
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers reported extremely slow service, particularly in the drive-thru, with long wait times and orders taking too long to fulfill.
Staff Behavior
Feedback indicates a mix of friendly and rude staff interactions, with several customers experiencing poor customer service and disrespectful behavior.
Cleanliness
Customers frequently mentioned issues with cleanliness, particularly in the bathrooms and dining areas, with some noting that tables and facilities were not well-maintained.
Order Accuracy
Numerous reviews highlighted problems with order accuracy, including incorrect items being served and issues with mobile orders.
Food Quality
While some customers praised the food quality, others reported receiving cold or poorly prepared meals, indicating inconsistency in food preparation.
- PGPatrick GarciaNov 7, 20251.0Ai sucks.... Kept ordering me a small water instead or just inputting my mobile order... Staff also doesn't understand English well...
- JCJacob De La CruzNov 4, 20255.0Ok first the store is pristine along with the parking lot. Then Dwayne with his excellent, down to earth customer service…then to top it off a perfectly round cheeseburger I haven’t had like this since I was a child growing up in the Northside of Chicago. Dwayne, you and your team are a phenomenal group! Thank you 🙏🏽
- OROmar RNov 3, 20251.0Very bad service when you go to pay. They don't ask what your order is and they make mistakes. The manager doesn't even apologize; instead, she starts arguing with the cashier and gives you dirty looks. She gives a refund, but when I go to pick up the food, it says I haven't been charged and I have to pay. It was very frustrating.
- SKSean KrigsholmNov 3, 20251.0Ordered online on the app. Ordered almost 15 mins before breakfast was over. They told me breakfast was over, it was not even 11am on a sunday. No was given back to me. Manager and window worker were a lil rude, insisted it would go back on my card. It never went back on my card, manager was always busy when I tried calling. So end result family did not get our breakfast, scammed $23. Also called corporate they said they reached out to store to send refund. Guess who never called, u guessed it the manager/owner! STAY FAR AWAY SHADY TATICS WITH YOUR CARD!!!
- PMPayton MitchellOct 27, 20251.0They started using an AI for their drive through orders. Thought it was all franchises just this one. I recommend finding a person you can talk to. The AI over charged me for sauce when it normally comes with my food. Little annoying but if it’s doing that to the sauce what else could the AI be over charging for and there is no way to talk to it. Won’t be returning till it’s gone
Frequently Asked Questions About McDonald's
What are the opening hours for McDonald's in Oak Brook, IL?
McDonald's is open 24 hours on Monday, Saturday, and Sunday. From Tuesday to Friday, it operates from 5:00 AM to 4:00 AM the next day.
Does McDonald's in Oak Brook offer drive-thru service and what are the drive-thru hours?
Yes, the restaurant has a drive-thru open 24 hours on Monday, Saturday, and Sunday. From Tuesday to Friday, the drive-thru operates from 5:00 AM to 4:00 AM the next day.
What are the delivery options available at this McDonald's location?
They offer delivery services from 5:00 AM to 11:00 PM Monday through Thursday and 24 hours on Friday, Saturday, and Sunday. Delivery includes curbside pickup, same-day delivery, and no-contact delivery.
How can I place an order for delivery or pickup from McDonald's?
You can order through their website at https://mcdonalds.order.online/business/-5579 or use the McDonald's mobile apps available on iOS and Android.
What payment methods are accepted at McDonald's Oak Brook?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Where is McDonald's located in Oak Brook?
The restaurant is located at 2111 Midwest Rd, Oak Brook, IL 60523, United States.
What services does McDonald's Oak Brook offer to its customers?
The services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Which nearby places can I visit before or after dining at McDonald's Oak Brook?
Nearby you can visit The Bridal Sampler bridal shop, Heritage Title Company, and Chase Bank among other local businesses.
Is there a convenient bank located near McDonald's in Oak Brook?
Yes, Chase Bank is located nearby, making it convenient for customers to handle banking needs before or after their meal.
Are there services related to event planning near McDonald's Oak Brook?
Yes, Savoury Chic Event Planning & Design and Corporate Offices Business Center, which also offers event planning services, are located near McDonald's.