Business Details
About
Mexican Restaurant
Chipotle Oak Brook East is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.6
576 reviews
5 stars
260
4 stars
101
3 stars
63
2 stars
47
1 star
105
What are people saying?
AI-generated from recent customer reviews
Staff Behavior
Numerous reviews highlighted rude and unprofessional behavior from staff and management, contributing to a negative atmosphere.
Food Quality
Customers frequently reported issues with food quality, including undercooked rice, small portions, and unsatisfactory flavors.
Cleanliness
Several reviews mentioned dirty dining areas and unsanitary conditions, indicating a lack of proper maintenance.
Order Accuracy
Many customers experienced problems with incorrect orders, missing items, and poor service during pickup and delivery.
- CTcharlyn toledo4 days ago1.0made a mobile order for a chicken quesadilla meal. came in on the right time, and it wasn’t ready. put chicken on the side instead inside of the quesadilla. my quesadilla wasn’t even warmed up. just threw on cold cheese and called it a day. -_- don’t go here!!
- SSSarah SlaughterDec 28, 20251.0Aside from the fact that the employees were rude they are also lazy. Four people stood behind the counter while all of the tables were dirty and the trash was full. All of the Chipotle’s I have been to in the area are the same.
- SZSamer ZabadnehDec 7, 20253.0The manager/the district manager needs to put some of the old heads at this location in check when it comes to treating coworkers with respect to the younger staff. I was just in there, grabbing food and saw one of the older members talk in a unwelcoming way to his colleague, and the young man seemed very uncomfortable and disappointed with how he is treated and it’s visible on his face. If some of the old members don’t want to work there That’s fine, but don’t treat others with disrespect. Feel free to reach out to me about the situation. And please lower the music.
- TMTrice MonroeDec 3, 20254.0I must say this chipotle is getting better and better Everytime we go and the best part is the restaurant is very clean
- NNNo NameNov 20, 20251.0BOGUS BOGO email offer! Didn't work in the store and manager wouldn't honor. Said they don't have a button for it. Headquarters said they would put BOGO offer on my rewards account, but I can't access account. Tried everything to reset password. Feels like I am blocked or cancelled. It's so much easier to go to BiBiPop. They have great tasting food and honor their reward offers.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Oak Brook East serve?
Chipotle Oak Brook East offers fast-casual Mexican cuisine with customizable burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced, wholesome ingredients.
What are the operating hours of Chipotle Mexican Grill in Oak Brook East?
Chipotle is open Monday to Friday from 10:00 AM to 9:00 PM, Saturday from 10:45 AM to 9:00 PM, and Sunday from 10:45 AM to 8:00 PM.
Does Chipotle Oak Brook East offer pickup and delivery services?
Yes, they provide both in-store pickup and delivery services for customer convenience.
Where is Chipotle Mexican Grill located in Oak Brook East?
The restaurant is located at 2103 Clearwater Dr, Oak Brook, IL 60523, west of York and next to Roti.
Can customers order Chipotle's food online for Oak Brook East location?
Yes, customers can order online via Chipotle's website or use the Chipotle mobile app available on the App Store.
What payment methods are accepted at Chipotle Oak Brook East?
They accept credit cards and offer services such as online orders and catering with gift cards available.
Is Chipotle Mexican Grill in Oak Brook East LGBTQ friendly?
Yes, the restaurant welcomes LGBTQ customers and provides an inclusive environment.
What nearby restaurants can customers visit before or after dining at Chipotle Oak Brook East?
Nearby dining options include Rōti - Oak Brook, a Mediterranean restaurant next door, and Real Urban, offering barbecue and sandwich options.
Are there fitness or recreational facilities near Chipotle Oak Brook East?
Yes, LA Fitness gym is nearby, providing a great option to exercise before or after your meal at Chipotle.
What other services are located near Chipotle Mexican Grill in Oak Brook East?
Customers can find services like Advanced Pain Consultants and various physical therapy and chiropractic facilities nearby, useful for those visiting the area for health reasons.