Business Details
About
Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 729 W Highway 50 in O Fallon, IL. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Details
- Dine-inNot available
- DeliveryAvailable
- TakeoutAvailable
- Cash onlyNot available
Location
Hours
Reviews
3.7
322 reviews
5 stars
165
4 stars
53
3 stars
23
2 stars
16
1 star
65
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported significant delays and cancellations with their delivery orders, leading to frustration and dissatisfaction.
Customer Service
While some customers praised the staff for their helpfulness and politeness, others experienced poor service, including unhelpful responses and lack of follow-up on issues.
Food Quality
Feedback on food quality was mixed; some customers enjoyed their meals while others complained about undercooked, soggy, or burnt pizzas.
Order Accuracy
Several reviews mentioned incorrect orders, with some customers receiving wrong items or missing items altogether.
Management Praise
A few customers highlighted positive experiences with managers who went above and beyond to resolve issues and provide excellent service.
- KBKenneth BufordOct 5, 20254.0Just PIZZA 🍕, that's all I needed.
- CJCurtis JonesOct 5, 20255.0Love the service
- ESEmma StofferahnOct 3, 20251.0If you actually want food to eat don’t order from here. Ordered at 6pm for delivery with estimated delivery time of 7:15pm. Finally got someone to answer the phone at 8:45 to find out they canceled our order because they were “too busy”.
- ECEmily CerbieOct 3, 20251.0I would give you a zero, but that’s not possible, so I give you, a 1. Do NOT bother wasting your time at this location. We ordered for delivery and after over TWO HOURS of nothing, we went to the store only to run into our doordash driver, so then told us he was told by the employee that our order was “ already picked up.” We never received our food.
- KOKatie OteyOct 3, 20251.0I honestly tried to avoid having to leave this review as I've done everything in my power to rectify this situation amicably. However, this store has not been willing or able to do so, so here we are. Two nights ago, after a very rough day, I ordered 1 2-topping pizza to be delivered to my house. The cost including the delivery charges and my usual generous tip? ... $25. My pizza never arrives. I call the store 2 or 3 times and speak to Xavier. First I was told the pizza was delivered. It was not. Then when I asked for my money back, their system wouldn't allow him to refund me. I was told the general manager would be in the next day and to call then. No, I asked for him to have them please contact me to rectify the situation. You know, basic customer service. No one ever called. The next day, today, I called again and spoke to Terri. I kept calm and explained the situation. I was told to call tomorrow to speak to the general manager. No. Why do I have to do all the legwork here??? This is ridiculous. I am simply asking for THEM to rectify this. Relay whatever you have to relay to whoever you have to relay it to and THEY can reach out to ME once it's handled. I am not going to call there every day chasing my money. It's not a lot I guess but why should I have to put in all this work for a refund on a service I never received? Make it make sense. Anyway, Terri used language such as "like I said" and went on about how she wasn't there to answer questions about why this happened. Um...I was calm, kind, but firm. I do not want to do the legwork on this. I also didn't want to leave a negative review. I usually save that for gross behavior but I guess this is where we are now. Also, it is an FTC violation to take money for a service and not provide that service. So, If I'm going to be upset about this, I guess we all are. In the future, simply getting my order number, contact information, and getting with you manager on how to fix this would have been the customer service minded way to handle this. Maybe you all will learn but somehow I doubt it. Have the day you all deserve.
Frequently Asked Questions About Pizza Hut
Looking for great pizza deals in O Fallon, IL?
Hut Rewards® is the best way to earn free Pizza Hut pizza in the O Fallon-area. Get great discounts, pizza deals and pizza coupons on the <a href=”https://www.pizzahut.com/index.php?menu=deals#/menu/deals">Pizza Hut deals</a> page or on the Pizza Hut <a href=”https://pizzahut.onelink.me/evpH/9a6932f6">mobile app</a>.
Where can you get food delivery in O Fallon, IL?
With delivery drivers dedicated to keeping your food oven-hot, Pizza Hut is the best way to get fast food delivery. Order your food delivery today at <a href=”https://www.pizzahut.com/index.php?menu=deals#/menu/deals ">PizzaHut.com</a>or call .
Where can you get wings in O Fallon, IL?
Pizza Hut offers wing delivery and carryout for <a href=”https://www.pizzahut.com/index.php?menu=desserts#/menu/wings">traditional wings</a> or <a href=”https://www.pizzahut.com/index.php?menu=desserts#/menu/wings">boneless wings</a>. Try all the Wingstreet® flavors including buffalo wings, garlic parmesan wings, honey BBQ wings, spicy garlic wings, Hawaiian Teriyaki wings, or even Cajun style dry rub wings.
What are the opening hours of Pizza Hut at 729 W Highway 50, O Fallon, IL?
Pizza Hut is open daily from 9:00 AM. Sunday to Thursday it closes at midnight, while Friday and Saturday it stays open until 1:00 AM.
What services does Pizza Hut offer at this location?
This Pizza Hut location offers in-store pickup, curbside pickup, delivery, and no-contact delivery services.
How can I order pizza from this Pizza Hut?
You can order online or through the Pizza Hut mobile app for delivery, carryout, or curbside pickup. Visit https://www.pizzahut.com or download the app from the Apple App Store.
What kind of menu items can I expect at this Pizza Hut?
They serve pizza classics like Meat Lovers® and Original Stuffed Crust®, plus signature wings, pastas, and desserts.
Are there any pizza deals or rewards available at this Pizza Hut?
Yes, Hut Rewards® lets you earn free Pizza Hut pizza and get discounts and coupons. Check the Pizza Hut deals page or mobile app for current offers.
Does Pizza Hut deliver hot food quickly in O Fallon, IL?
Yes, Pizza Hut has dedicated delivery drivers to keep your food oven-hot and deliver quickly. You can order delivery on their website or app.
What types of wings are available at this Pizza Hut?
They offer traditional and boneless wings in flavors like buffalo, garlic parmesan, honey BBQ, spicy garlic, Hawaiian Teriyaki, and Cajun dry rub.
What are some nearby places I can visit before or after dining at Pizza Hut on Highway 50?
Nearby, you can visit Sushi Ai for Japanese cuisine, Jimmy Johns for subs, or check out the Iron Sharp Muscle & Fitness gym for a workout.
Is there a convenient way to find Pizza Hut if I am using public transit or exploring the area?
Pizza Hut is located at 729 W Highway 50, O Fallon, IL, near landmarks like Mystic Vapes and H&R Block, making it easy to locate when exploring local businesses.
Are there other restaurants close to Pizza Hut for more dining options?
Yes, nearby options include Bella Milano for Italian, China King for Chinese cuisine, and Thip's Thai Cuisine for Asian flavors, offering a variety of dining experiences.