McDonald's

3.0
1179 reviews
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Business Details

109 E Highway 50, O Fallon, IL
62269, United States
(618) 632-8358
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
109 E Highway 50, O Fallon, IL
62269, United States

Hours

Reviews

3.0
1,179 reviews
5 stars
308
4 stars
193
3 stars
194
2 stars
119
1 star
365

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, with long wait times in both drive-thru and inside the restaurant.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor attention to special requests.

Staff Attitude

Numerous customers experienced rude or unprofessional behavior from staff, contributing to a negative dining experience.

Cleanliness

The restaurant was often described as dirty, with complaints about unsanitary conditions in both the dining area and restrooms.

Food Quality

Food quality was inconsistent, with reports of cold, overcooked, or poorly prepared items.
  • DV
    Deyan Vasilev
    Nov 15, 2025
    1.0
    The teenagers that work there (this was past 10pm btw, I don't even know if that is legal) gave me a burger that was intentionally messed with. Management barely cares. I'm never setting foot here again.
  • TJ
    Tina Jackson
    Nov 11, 2025
    1.0
    This place is the worst rude employees long wait time. Seriously they should be shut down. God forbid you go nside to eat cause you won't get helped. Even order off computer they still take so long to get you your food. They done give condiments nut yet they want you to give donations and check you bags cause if you order something that should allow you to get aauce they don't give it.management is horrible
  • RR
    Robbie Robertson
    Nov 10, 2025
    1.0
    I HATE the new concept. Feels like a closed off prison cell. Whats with the solid walled off kitchen area. Customer service is also highly impacted in a negative way. Makes me not want to go to McDs anymore. Not to mention while we were waiting a guy that said he was a "training manager" came out to do a job interview with someone. He had on sleeveless t-shirt, was covered in Lord knows what food, and was not professional at all. It was embarrassing to say the least. What are you doing McDs....the brand has lost all of its fun loving character and feel. Wrong move.
  • SS
    Sheri
    Oct 24, 2025
    1.0
    False advertisement. You advertise a monopoly game. I didn’t get any game pieces. I should have received 2. You even put it in a bag falsely advertising it.
  • VS
    Victor Stafford
    Oct 12, 2025
    1.0
    Takes forever to get your food, slow service and not very polite
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Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's restaurant in O'Fallon, IL?

The McDonald's at 109 E Highway 50 in O'Fallon, IL is open daily from 5:00 AM to 11:00 PM. On Fridays and Saturdays, it closes at midnight.

Does this McDonald's location have a drive-thru and what are its hours?

Yes, this McDonald's has a drive-thru. It operates from 5:00 AM to 11:00 PM daily, and on Fridays and Saturdays, the drive-thru is open until midnight.