Burger King

3.2
282 reviews

About

Fast Food RestaurantBurger JointBreakfast RestaurantRestaurant Delivery ServiceTake Out Restaurant
There's a Burger King® restaurant near you at 1751 Frank Scott Pkwy E. Visit us or call for more information. Every day, more than 11 million guests visit over 13,000 Burger King® restaurants near them in 97 countries around the world. And they do so because our fast food restaurants are known for serving high-quality, great-tasting and affordable food. The Burger King® restaurant in O Fallon, IL serves burgers, breakfast, lunch and dinner prepared your way. The original HOME OF THE WHOPPER®, our commitment to quality ingredients, signature recipes, iconic sandwiches like the flame-grilled WHOPPER® Sandwich and fast, family-friendly dining experiences in a welcoming environment is what has defined our brand for more than 50 successful years.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Burger King
1751 Frank Scott Pkwy E, O Fallon, IL
62269, United States

Hours

Reviews

3.2
282 reviews
5 stars
105
4 stars
40
3 stars
33
2 stars
22
1 star
82

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, long wait times, and incorrect orders, leading to frustration and dissatisfaction.

Food Quality

Many reviews highlighted issues with food quality, including cold, old, or improperly prepared items.

Staff Attitude

Several customers experienced rude or unprofessional behavior from staff, contributing to a negative dining experience.

Cleanliness Concerns

There were complaints about unsanitary conditions in the restaurant, including dirty surfaces and improper food handling.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their excellent service and noted that food was fresh and hot on occasion.
  • SR
    Samantha Roberts
    1 day ago
    5.0
    They work really hard at this location! Great customer service.
  • CQ
    Chad Quinn
    Dec 14, 2025
    3.0
    Prices are high and service is slow. Outside of burger wrapper coated in grease for some reason
  • KK
    KJL77
    Dec 11, 2025
    1.0
    Waiting 35 minutes in the drive thru for an online ahead order for one whopper meal is ridiculous! They asked three separate times 1. what we ordered, 2 what was on the whopper, 3 if it was a whopper and a half? Then gave the order without the drink & no explanation for why it took so long. What kind of circus is this place? It was one whopper meal! Unacceptable service!
  • MK
    Mary Kern
    Dec 9, 2025
    1.0
    It's Tuesday Dec 9th and after a long day Christmas shopping we decided to stop at Burger King. Parked and walked to the entrance to find both doors LOCKED and there were people eating in the dining room. What the HELL, the doors are locked at 6:10pm, when the doors say the dining room is open till 11:00. No wonder Burger King can't keep there restaurants open.
  • MO
    Mario ONeil
    Dec 7, 2025
    2.0
    The cashier did get the order wrong, however I was able to get a refund for the stuff I didn’t order. The service was extremely slow. I will not come here again for some time. 35 mins waiting on food when we were first ones here. Cold food. Yeah not a $45 well spent.

Frequently Asked Questions About Burger King

I would like to check the balance of my Crown Card

Please visit bk.wgiftcard.com for more details on your Crown Card balance and account information.

I would like to apply to a position at Burger King. How can I do this?

We look forward to reviewing your application! Please visit careers.bk.com or contact one of our restaurant locations here to apply: bk.com/store-locator