Taco Bell

3.7
1760 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 1403 W US Highway 50 in O'Fallon. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
1403 W US Highway 50, O'Fallon, IL
62269, United States

Hours

Reviews

3.7
1,760 reviews
5 stars
675
4 stars
431
3 stars
276
2 stars
138
1 star
240

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude or unhelpful staff, with several instances of poor communication and attitude from employees.

Order Accuracy

Frequent complaints about incorrect orders and missing items, indicating a consistent issue with order fulfillment.

Food Quality

Customers expressed dissatisfaction with food quality, including cold, poorly made, or unsanitary items, with some reporting bugs in their food.

Cleanliness

Multiple reviews noted unsanitary conditions in the dining area, with trash and dirty tables being a common concern.

Long Wait Times

Several customers experienced long wait times in both the drive-thru and inside, often attributed to understaffing.
  • TB
    Tyler Blevins
    1 day ago
    1.0
    Took forever for the staff to acknowledge me to find out that they dont serve breakfast at all here even though its advertised.
  • RW
    Rae Wyld
    5 days ago
    1.0
    Went here for my lunch break, ordered a bean burrito with extra red sauce, they gave me so much red sauce it was practically a sloppy joe and it fell apart all over my work shirt and car this was by far the laziest worst burrito I've had.
  • TU
    Tomi Ulett
    Nov 4, 2025
    1.0
    Went through drive thru I was given the wrong order after waiting 15 minutes I received my order STILL being wrong! Avoid this Taco Bell
  • NN
    Nabas
    Oct 21, 2025
    2.0
    The lobby was freezing cold and the food was lazily made; my quesadilla was completely uncut and sour cream was on half of my taco but not the other, but I guess you cant expect much more than that these days from fast food.
  • JN
    Jennifer Noble
    Oct 9, 2025
    1.0
    I went to pick up an online order to walk in and over hear the rude drive through worker talking about my order. She replaced my two items that they were out of w something else, handed me the bag and said nothing about it. I came back in and she thought it was funny that she did not tell me. I asked her how to get my refund and she was annoyed she even had to help me. I told her she was really rude and she had the nerve to call me rude right back for asking for better customer service. Just be honest with me when you handed me the bag. I would have much more respect for you. Don’t have an attitude and talk shit about my order so loudly. This place had the worst customer service today and I will not be returning. It has gone down hill badly.

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell in O'Fallon?

The drive-through is open from 9:00 AM to 2:00 AM Monday through Wednesday and Sunday, and from 9:00 AM to 3:00 AM Thursday through Saturday.

Where is this Taco Bell located?

It is located at 1403 W US Highway 50, O'Fallon, IL 62269, USA.