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Taco Bell

2.8
(570 reviews)
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Business Details

1141 Central Park Dr., O'Fallon, IL
62269, United States
(618) 681-5300
https://locations.tacobell.com/il/ofallon/1141-central-park-dr-.html

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 1141 Central Park Dr. in O'Fallon. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
1141 Central Park Dr., O'Fallon, IL
62269, United States

Hours

Reviews

2.8
570 reviews
5 stars
146
4 stars
103
3 stars
62
2 stars
37
1 star
222

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and overall dissatisfaction with the food received.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold, stale, or poorly prepared items.

Long Wait Times

Several reviews mentioned excessively long wait times in both the drive-thru and for mobile orders, contributing to a negative experience.

Cleanliness

Customers noted unsanitary conditions in the dining area and issues with the overall cleanliness of the location.
  • MU
    Mr. B Unkown
    Feb 19, 2026
    3.0
    Great for a calorie fix, bad for a schedule...or at least my experiences. The shop is way too small for the crowd they were pulling, making the wait times pretty brutal. Also, don't get your hopes up on the sauce—they’ll ask you twice and still give you nothing (or the wrong thing). It's the only place where 'Fire' sauce is actually a 'Ghost' sauce.
  • ZR
    Zach Reynolds
    Feb 11, 2026
    1.0
    Would not deliver to base when they had 1 hour and a half still open. App said closing soon and could not get ahold of anyone. Terrible service and glad I never had the tacos to match.... they also let the phone ring until it hangs up, even though they are open.
  • TC
    Torag the corrupted
    Feb 7, 2026
    2.0
    Service is usually fast even with a decent size line around dinner time. This comes at a price of your food being made with a seething hatred for getting anything more than half the ingredients into your tortillas. Employees could have also used a couple more years in English class.
  • MB
    Mitchell Berry
    Jan 28, 2026
    3.0
    Honestly this place has been "hit or miss" since we moved into the area. Was impressed by the quality at first, but over past year it has decline gradually. I don't know if it's staff or the franchise using lower grade ingriedients but it's a noticable shift in the wrong direction. All the employees just come off angry and annoyed to be there, which honestly I get it. Just a shame to see a place slowing sink it's brand.
  • DF
    Donavin Frantz
    Jan 27, 2026
    1.0
    I’ve been coming here a long time but recently this place has gone down hill and which sucks. I just went there with my girlfriend last night the dude didn’t even great just said what do you want. Told him then I was thinking about something else and before I could even say anything he said okay pull forward. Btw this is like 3 hours before they close. Pull up and he takes my card did ask for anything and then handed me the food and shut the window didn’t say anything I thought there was more coming to be honest. I was so surprised this happened it’s never been this bad here. And went home to find my food was burnt on top it. This really has gone down hill and needs some serious changes.
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Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell in O'Fallon?

The drive-through is open Monday to Wednesday from 8:00 AM to 3:00 AM, Thursday from 8:00 AM to 5:30 AM, Friday and Saturday 24 hours, and Sunday from 5:30 AM to 3:00 AM.

Where is the Taco Bell located in O'Fallon, IL?

It is located at 1141 Central Park Dr., O'Fallon, IL 62269, United States.

Brand Certified Facts from Taco Bell

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Certified March 01, 2026Yext Knowledge Graph
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