Sonic Drive-In

3.3
1200 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in O'fallon, IL. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 745 W. Highway 50 for the ultimate SONIC experience!

Location

Sonic Drive-In
745 W. Highway 50, O'fallon, IL
62269, United States

Hours

Reviews

3.3
1,200 reviews
5 stars
391
4 stars
267
3 stars
162
2 stars
97
1 star
283

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, with many waiting over 20 minutes for their orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food.

Food Quality

While some customers enjoyed the food, many complained about cold, stale, or poorly prepared items.

Staff Attitude

Several reviews mentioned rude or unprofessional behavior from staff, contributing to a negative experience.

Operational Issues

Many stalls and drive-thru screens were reported as non-functional, leading to further delays and frustration.
  • DP
    danny pate
    4 days ago
    3.0
    Staff is pretty rude
  • KC
    Kei Caswell
    Dec 12, 2025
    4.0
    We got told "welcome to the midwest" because we were suprised of the huge price increase. $9 just for the burger....Its only been 3-4 years :/
  • AC
    Angus Crome
    Nov 12, 2025
    4.0
    Was not too busy, but still waited around 10 minutes to order from a stall. Once ordered, food was ready in about 5 minutes. I had stopped going to sonic about a decade ago, as their quality really went downhill. That said, I was really impressed with the burger, and especially the tots this time. It was a very good food experience overall. Will be going back.
  • NF
    Nicole Flattich
    Oct 11, 2025
    1.0
    Seriously waiting in the drive thru for a bag of ice for 10 minutes. The person in front of me still hasn’t received their order. I only come here for the mini ice pellets. Worst sonic ever so far. Unbelievable now there’s 3 people behind me and one still in front of me. Super slow Sonic.
  • NS
    Nate & Kylie Silvius
    Sep 27, 2025
    2.0
    Visited today and was disappointed with the service. I ordered a large Coke Zero with sugar-free cherry and vanilla, but was given a medium Coke instead. Even after I explained I had asked for a large (and repeated it twice when ordering), the issue wasn’t corrected—apparently, I was rung up for a medium. Unfortunately, this isn’t the first time I’ve had problems here. The wait is always long, the staff are not very quick, and my orders are often incorrect. Overall, the service continues to fall short of expectations.