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Sonic Drive-In

3.3
(1205 reviews)

Business Details

745 W. Highway 50, O'fallon, IL
62269, United States
(618) 680-0490

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in O'fallon, IL. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 745 W. Highway 50 for the ultimate SONIC experience!

Location

Sonic Drive-In
745 W. Highway 50, O'fallon, IL
62269, United States

Hours

Reviews

3.3
1,205 reviews
5 stars
392
4 stars
268
3 stars
163
2 stars
98
1 star
284

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional staff, along with slow service and long wait times.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer dissatisfaction.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold, stale, or poorly prepared items.

Operational Issues

Several customers noted that many drive-in stalls were out of order, contributing to delays and frustration.
  • BS
    Bill & Sparky
    2 days ago
    3.0
    Typical Sonic. Food is good. I especially like Sonic Blast's. The biggest complaint,really only complaint, is Drive thru takes forever. Sonic's are notorious for slow drive thru. This one is the worst I've been to. It's not just sometimes it's everytime.
  • DD
    Del
    4 days ago
    1.0
    Somehow, over the course of 7 years, not once have i received food that was actually hot. every single time i come here and i get food whether it’s drive thru, the stalls, or even online orders, im waiting for at least half an hour even when im the only one there and all of my food is almost as cold as my drink. what is taking so long if ALL of my food is cold.
  • MM
    matthew mueller
    Feb 7, 2026
    2.0
    Absolutely ridiculous experience at Sonic. Ordered a kids chicken tender meal with tots and a strawberry limeade. When I asked Katie for ONE ranch at the window, she said it was “too late.” Since when do chicken tenders especially a kids meal not come with sauce? To make it worse, she sounded like she had food in her mouth while talking to me. Completely unprofessional and rude. If adding ranch to a kids tender meal is too much to handle, maybe customer service isn’t the right spot for her. Won’t be back anytime soon.
  • DP
    danny pate
    Jan 8, 2026
    3.0
    Staff is pretty rude
  • KC
    Kei Caswell
    Dec 12, 2025
    4.0
    We got told "welcome to the midwest" because we were suprised of the huge price increase. $9 just for the burger....Its only been 3-4 years :/

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Certified March 01, 2026Yext Knowledge Graph
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