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Outback Steakhouse

4.0
(735 reviews)

Business Details

1102 Central Park Drive, O'Fallon, IL
62269, United States
(618) 206-5131
https://locations.outback.com/illinois/o'fallon/1102-central-park-drive

About

Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. We are located just south of US-50 onGreen Mt. Road at Central Park Drive.

Location

Outback Steakhouse
1102 Central Park Drive, O'Fallon, IL
62269, United States

Hours

Reviews

4.0
735 reviews
5 stars
427
4 stars
90
3 stars
73
2 stars
50
1 star
95

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the friendly and attentive service from various servers, highlighting specific staff members who made their dining experience enjoyable.

Food Quality

While some diners enjoyed the food, there were numerous complaints about inconsistent quality, including overcooked or improperly seasoned dishes.

Atmosphere

The restaurant's atmosphere received mixed reviews, with some finding it lively and enjoyable, while others noted it was too loud or cramped.

Management Response

Several reviews mentioned positive interactions with management, particularly in resolving issues, but there were also complaints about poor management practices and service during busy times.

Order Accuracy

There were multiple instances of incorrect orders and issues with food preparation, leading to dissatisfaction among customers.
  • BB
    Bre B
    4 days ago
    4.0
    This is really my first time trying Outback Steakhouse and I had a pleasant experience. The restaurant has an offer called the Aussie 3 course. You receive a soup or salad, entree with side, and a dessert starting at $14.99. I chose a side salad, 8oz sirloin with Aussie fries and raspberry cheesecake for $20.99. I also ordered a Croc-tail with a cute little crocodile on top. Lol! Everything was delicious. The service was great and the ambiance was laid back and cozy. I'll definitely be back to try other dishes.
  • II
    IntellectualDesp
    Feb 24, 2026
    1.0
    My family and I recently had a horrible experience at this establishment. I will never go back to this restaurant to give them money again. To begin, we were sat after couple that came in about 5-10 minutes after we did and our daughter was very hungry. We did not get our drinks until 20 minutes after being seated. We never got any refills of our drink’s during dinner. In addition to that, our server would only sporadically visit our table and would rarely bring the things we had to ask for multiple times (bread, our first round of drinks, etc.). We had at least 4-5 servers/runners hit our table (one of which spilled a drink on our table.) In addition, the payment kiosks were switched and we ended up paying someone else’s bill. They were forcing us to stay until they figured out a solution but the best thing they initially came up with was for me to pay my bill and wait until a refund came in the next few days, though the difference between the bill we paid and the bill we made was $1.00. I had just spent $100.00. This process took 15-20 minutes and they EVENTUALLY just let us leave but I must say management handled this horribly. Next, They offered my daughter, not my wife nor I (her parents), ice cream as restitution, which put us in a really uncomfortable position. I believe they only did this so we wouldn’t make a big deal of what had happened but it only made things worse. We’d previously decided we wouldn’t be giving her ice cream for dessert as it was past her bedtime but they offered it to her and she would have made a scene if we had said no. On top of this, the ice cream she was given made her throw up so she couldn’t go to school the next day. This isn’t even mentioning my wife’s chicken strips that she got, which tasted like they were Tyson’s frozen chicken strips with extra seasoning. I usually can look past a lot of things but I feel that that is unacceptable. The meal already wasn’t cheap and, going off of the taste alone, certainly was not worth the money. Overall, this was a horrid experience that I wish I could have taken back. I wouldn’t recommend anyone go to this Outback Steakhouse if they are looking for a quality meal with good service.
  • AN
    Able Noir
    Feb 18, 2026
    5.0
    Ordered the tenderloin kabobs, but they were over cooked, so I had to send them back. They were removed from my final check, and as a courtesy, I was given two hefty pork chops with sides. I could only eat one and it was delicious 😋. In the end, my dinner turned out to be enjoyable.
  • WC
    William Cook
    Feb 12, 2026
    5.0
    Nick the manager and his team took good care of us during our after work dinner. Tender juicy steak and good drinks. Devin served us well bringing whatever we asked and didnt ask for, noticed when our drinks got low. Definetly earned theyre tip.
  • KB
    KC B
    Feb 5, 2026
    1.0
    My steak was so nasty I couldnt eat it. The baked potato was delicious, the blooming onion was very salty. I talked to a manager that told me that the steak could not be bad because they service steaks all day everyday. Its was awful. So she made a new steak which was awesome the one and only bite i took because I was scared that they did something to it. The server was awful. We had to ask for more drinks, waited a long time for him to check on us asked for ranch and steak sauce got it right before we were leaving. The manager gave me a gift card for $10. That's expired. This was my first and last experience with outback steakhouse

Frequently Asked Questions About Outback Steakhouse

Where can I find information on gluten-free menu items?

We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://outbackprod-g8dygre8fjatbjdb.a02.azurefd.net/menus/Outback\-Gluten\-Free\-Menu.pdf) to view our gluten\-free menu

Where can I earn dine rewards?

Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.

Brand Certified Facts from Outback Steakhouse

Outback Steakhouse partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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