Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1118 Merchants Way in O'Fallon is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
279 reviews
5 stars
175
4 stars
60
3 stars
18
2 stars
10
1 star
16
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers consistently praised the deliciousness and freshness of the burgers and fries.
Service
The staff is frequently described as friendly, polite, and accommodating, contributing to a positive dining experience.
Cleanliness
Many reviews highlighted the cleanliness of the restaurant, making it a pleasant environment for customers.
Pricing
A significant number of customers expressed concerns about the high prices, feeling that the cost does not always match the value received.
Consistency
Several customers noted that the quality and service are consistently good across different locations.
- DSDra Smith6 days ago5.0Five guys is my favorite chain burger. Every location I've gotten the same experience; I do think they're the most consistent chain when it comes to quality, customer service, and atmosphere
- RCRoss CrammSep 27, 20251.068 dollars 4 burgers large fry 2 shakes. No bag fries fry cup half full. 5 guys has always been pricey but it use to be high quality with a lot of food. You can go to full service restaurants for less money including tip get your food faster higher quality and get more food.
- EWEr WoodySep 26, 20255.0Food was good service was good workers were nice can't ask for more
- TSTravis ShawSep 13, 20255.0Delicious
- KWKathy WagnerAug 7, 20255.0Call ahead pickup order was ready in arrival. Malt vinegar available for fries. They have Fantabulous burgers and fried. Too much food for shake😆 Will make a special trip for their shakes. The staff is alway cheerful and make my visits a joy.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 1118 Merchants Way in O'Fallon accept reservations?
No, Five Guys at this location does not accept reservations.
What are the operating hours for dining in or pickup at Five Guys in O'Fallon?
Five Guys is open daily from 11:00 AM to 10:00 PM for dining in and pickup.
Is delivery available at Five Guys O'Fallon, and what are the delivery hours?
Yes, delivery is available every day from 11:00 AM to 9:30 PM. You can order online via their delivery link.
Can I customize my burger and milkshake at Five Guys O'Fallon?
Yes, you can choose from over 250,000 ways to customize your burger and more than 1,000 milkshake combinations.
What payment methods does Five Guys at 1118 Merchants Way accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is Five Guys O'Fallon suitable for casual dining and is it family friendly?
Yes, the attire is casual and they welcome children, making it a family-friendly spot.
Does Five Guys at O'Fallon offer options for gluten-sensitive customers?
Yes, sandwiches like burgers, hot dogs, and the veggie sandwich are available without buns as wraps or bowls, but cross-contamination risks exist. Some condiments and items do contain gluten.
Are there other dining options near Five Guys at 1118 Merchants Way?
Yes, nearby options include Taco Bell (Mexican fast food), Wingstop (chicken), Wasabi Sushi Bar (Japanese cuisine), and Chicken Salad Chick (southern restaurant).
Which nearby places can I visit for a beverage or snack before or after dining at Five Guys?
Nearby beverage and snack spots include Starbucks for coffee and Dunkin' for coffee and donuts, as well as Smoothie King for smoothies.
If I need services other than food, what are some nearby places to Five Guys in O'Fallon?
You can visit AQ Nail Spa for nail services, European Wax Center for waxing, Massage Envy for massages, or No Leash Needed for pet sitting and boarding nearby.