Brand Certified
Five Guys
4.3(290 reviews)
Certified by Five Guys • Mar 01, 2026
Business Details
1118 Merchants Way, O'Fallon, IL
62269, United States
Certified by Five Guys • Mar 01, 2026
(618) 206-6153
Certified by Five Guys • Mar 01, 2026
https://restaurants.fiveguys.com/1118-merchants-way
Certified by Five Guys • Mar 01, 2026
About
Certified by Five Guys • Mar 01, 2026
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1118 Merchants Way in O'Fallon is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Five Guys • Mar 01, 2026
Hours
Certified by Five Guys • Mar 01, 2026
Reviews
4.3
290 reviews
5 stars
181
4 stars
63
3 stars
19
2 stars
10
1 star
17
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers consistently praised the delicious burgers and fries, highlighting the freshness and flavor.
Service
The staff received numerous compliments for being friendly, accommodating, and providing excellent service.
Pricing
Many reviews noted that the prices are considered high for fast food, with several customers expressing concerns about value for money.
Cleanliness
The restaurant was frequently described as clean and well-maintained, contributing to a positive dining experience.
- MBMitchell BerryFeb 10, 20264.0This location is perfectly "fine" for the five guys brand. Staff friendly, interior well kept, and offer a variety of burger toppings. Only downside is the the price has slowly tick up, which I'm sure that's for all across the board for this franchise, just the quality of food is slowly becoming not worth the sticker price. Its a fast food burger joint, the bar not high, just their price is. 🤷 Still good, just have to budget for it.
- MPMichael PeeplesJan 20, 20265.0Small fry feeds 4 adults.
- GGGerry GerryJan 16, 20261.0They have 6 employees standing on the line. Only 1 table with 2 people sitting and they still can’t have my to go order ready.
- JMJohn MelvinDec 28, 20255.0I like Five Guys burgers, but cost way too much, Besides the prices, the service we received today was outstanding!!! Food was good and the staff was the best part as they were beyond friendly and accommodating.
- BCBilly CleghornDec 25, 20255.0Always good food and they're fast as well it's hard to find a place that is both nowadays. In my opinion five guys has one of the best tasting burgers and fries around no one really comes close.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does Five Guys at 1118 Merchants Way in O'Fallon accept reservations?
No, Five Guys at this location does not accept reservations.
What are the operating hours for dining in or pickup at Five Guys in O'Fallon?
Five Guys is open daily from 11:00 AM to 10:00 PM for dining in and pickup.
Is delivery available at Five Guys O'Fallon, and what are the delivery hours?
Yes, delivery is available every day from 11:00 AM to 9:30 PM. You can order online via their delivery link.
Can I customize my burger and milkshake at Five Guys O'Fallon?
Yes, you can choose from over 250,000 ways to customize your burger and more than 1,000 milkshake combinations.
What payment methods does Five Guys at 1118 Merchants Way accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is Five Guys O'Fallon suitable for casual dining and is it family friendly?
Yes, the attire is casual and they welcome children, making it a family-friendly spot.
Does Five Guys at O'Fallon offer options for gluten-sensitive customers?
Yes, sandwiches like burgers, hot dogs, and the veggie sandwich are available without buns as wraps or bowls, but cross-contamination risks exist. Some condiments and items do contain gluten.
Are there other dining options near Five Guys at 1118 Merchants Way?
Yes, nearby options include Taco Bell (Mexican fast food), Wingstop (chicken), Wasabi Sushi Bar (Japanese cuisine), and Chicken Salad Chick (southern restaurant).
Which nearby places can I visit for a beverage or snack before or after dining at Five Guys?
Nearby beverage and snack spots include Starbucks for coffee and Dunkin' for coffee and donuts, as well as Smoothie King for smoothies.
If I need services other than food, what are some nearby places to Five Guys in O'Fallon?
You can visit AQ Nail Spa for nail services, European Wax Center for waxing, Massage Envy for massages, or No Leash Needed for pet sitting and boarding nearby.
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