When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Northlake. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
While many customers praised the wings for being fresh and flavorful, there were numerous complaints about incorrect orders, overcooked wings, and inconsistent quality.
Customer Service
Feedback on customer service was mixed; some customers appreciated the friendly staff, while others reported rude behavior and poor handling of issues.
Wait Times
Several reviews highlighted long wait times for food, especially during busy periods, leading to frustration among customers.
Order Accuracy
A recurring issue was the frequent mistakes with orders, including missing items and incorrect flavors, which disappointed many customers.
GM
genesis morales
1 day ago
1.0
The food was so bad the wings were almost raw we bought 20 pc wings and a large fry only one ranch!! And the fries were cold but the wings were almost raw their was no crisp to it.
QQ
Q
Dec 24, 2025
5.0
Best wing stop around.
AV
Alexander Villasano
Dec 1, 2025
5.0
I’ve been going to this wingstop since a jit and it’s always been decent. cool employees, food always good, never too packed 🔥
KD
Kris DK
Oct 31, 2025
1.0
I called in an order and was quoted 15 minutes. Came to pick up 20 minutes after I called. Was told it would be an additional 15 minutes. I waited the 15 and it still wasn’t close to being done. I don’t mind waiting when I’m quoted correctly. I just got my refund and left. It’s poor customer service on their part. The girl who answered the phone/checked people out. The manager who did a refund and tried in no way to keep the business or compensate for the wait. I don’t usually go here but I definitely won’t be back.
AS
Ari San
Oct 30, 2025
2.0
I love this place, I just wish my order was correct. I got the garlic parm instead of lemon pepper. I don’t really like parm so I didn’t get to enjoy it 🙃
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours for Wingstop Northlake?
Wingstop Northlake is open daily from 10:30 AM to 1:00 AM for dine-in, takeout, and delivery services.
Does Wingstop Northlake offer delivery and takeout options?
Yes, you can order online for carryout and delivery at https://www.wingstop.com/location/wingstop-520-northlake-il-60164/menu.
Does Wingstop Northlake have a drive-through service?
No, Wingstop Northlake does not offer drive-through service.
What types of wings and flavors does Wingstop Northlake offer?
Wingstop Northlake offers classic and boneless wings with over 11 iconic flavors, including Lemon Pepper and Original Hot, along with tenders and signature sides.
Where is Wingstop Northlake located?
Wingstop Northlake is located at 6 W North Avenue, Ste 200 & 300, Northlake, IL 60164, United States.
What payment methods are accepted at Wingstop Northlake?
Wingstop Northlake accepts American Express, Discover, MasterCard, and Visa.
Are there any nearby mobile phone stores to Wingstop Northlake?
Yes, nearby mobile phone stores include T-Mobile and Boost Mobile, which you can visit before or after enjoying your meal at Wingstop.
Are there dining options near Wingstop Northlake if I want to try other cuisines?
Yes, nearby dining options include Taqueria Mi Palenque Inc for Mexican food and China Wok for Chinese cuisine.
What services are available nearby Wingstop Northlake that might be useful?
Nearby services include Dollar Tree for party supplies, Credit Union 1 for financial needs, and Walgreens pharmacy for convenience shopping.