Portillo's Northlake

4.4
4648 reviews

About

Fast Food RestaurantHot Dog RestaurantPortillo's Hot Dogs
Welcome to Portillo’s at 170 W North Avenue! Dive into the authentic taste of Chicago Street food at our 20-30s Gangster themed restaurant, just 1.6 miles from I-290. Savor our char-broiled burgers, Italian Beef Sandwiches, iconic Chicago-style hot dogs, and fresh chopped salad. Don’t miss out on our famous chocolate cake shake to top off your meal. Open late and designed for family-friendly dining, Portillo’s is the ultimate spot for delicious fast food in a fun atmosphere. Plus, we offer convenient delivery and catering options to bring our Chicago favorites right to your door. We look forward to seeing you!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Portillo's Northlake
170 North Ave., Northlake, IL
60164, United States

Hours

Reviews

4.4
4,648 reviews
5 stars
3,119
4 stars
902
3 stars
301
2 stars
126
1 star
200

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some enjoying the meals while others experienced cold or poorly prepared dishes.

Customer Service

Service quality varied, with some praising friendly staff while others noted inattentiveness and order mistakes.

Cleanliness

Several reviews mentioned cleanliness issues in the dining area and bathrooms, with some customers expressing disappointment.

Pricing

Many customers felt the prices were too high for the quality of food received.
  • WS
    Warren Santora
    1 day ago
    5.0
    Our food and service were absolutely awesome
  • HB
    Hello Itsme Bear
    2 days ago
    4.0
    Beef sandwiches & the chocolate cake are a must. A large order was placed togo & the packaging was excellent.
  • IB
    Isaiah Ly Buado
    Dec 23, 2025
    3.0
    It's a Portillo's: the sellout of greasy spoons. Everything was fine at slightly above comfortable costs.
  • RK
    Ro Knows
    Dec 15, 2025
    2.0
    The cashier that took my order and the one that handed my order to me at the drive through window were extremely polite and professional. The food is the problem it's never consistent. Fresh beef must cook in the beef juice to obtain flavor not put in and used immediately it's tasteless and stop pouring salt on the fries, there not even edible like this. Horrible, just upsetting for me. I spent $19.00 for the meal and deserve the true experience portillo's is known for. ☹️
  • GS
    Gregory Sanchez
    Dec 10, 2025
    5.0
    Every time I'm in Chicago! This is a must stop, never disappoints!

Frequently Asked Questions About Portillo's Northlake

What are the drive-through hours at Portillo's Northlake?

The drive-through is open Monday to Thursday and Sunday from 10:00 AM to 11:30 PM, and Friday to Saturday from 10:00 AM to midnight.

Where is Portillo's Northlake located?

Portillo's Northlake is located at 170 North Ave., Northlake, IL 60164, USA.