Fast Food RestaurantHot Dog RestaurantPortillo's Hot Dogs
Welcome to Portillo’s at 170 W North Avenue! Dive into the authentic taste of Chicago Street food at our 20-30s Gangster themed restaurant, just 1.6 miles from I-290. Savor our char-broiled burgers, Italian Beef Sandwiches, iconic Chicago-style hot dogs, and fresh chopped salad. Don’t miss out on our famous chocolate cake shake to top off your meal. Open late and designed for family-friendly dining, Portillo’s is the ultimate spot for delicious fast food in a fun atmosphere. Plus, we offer convenient delivery and catering options to bring our Chicago favorites right to your door. We look forward to seeing you!
Customers reported inconsistent food quality, with some enjoying the meals while others experienced cold or poorly prepared dishes.
Customer Service
Service quality varied, with some praising friendly staff while others noted inattentiveness and order mistakes.
Cleanliness
Several reviews mentioned cleanliness issues in the dining area and bathrooms, with some customers expressing disappointment.
Pricing
Many customers felt the prices were too high for the quality of food received.
WS
Warren Santora
1 day ago
5.0
Our food and service were absolutely awesome
HB
Hello Itsme Bear
2 days ago
4.0
Beef sandwiches & the chocolate cake are a must. A large order was placed togo & the packaging was excellent.
IB
Isaiah Ly Buado
Dec 23, 2025
3.0
It's a Portillo's: the sellout of greasy spoons. Everything was fine at slightly above comfortable costs.
RK
Ro Knows
Dec 15, 2025
2.0
The cashier that took my order and the one that handed my order to me at the drive through window were extremely polite and professional. The food is the problem it's never consistent. Fresh beef must cook in the beef juice to obtain flavor not put in and used immediately it's tasteless and stop pouring salt on the fries, there not even edible like this. Horrible, just upsetting for me. I spent $19.00 for the meal and deserve the true experience portillo's is known for. ☹️
GS
Gregory Sanchez
Dec 10, 2025
5.0
Every time I'm in Chicago! This is a must stop, never disappoints!
Frequently Asked Questions About Portillo's Northlake
What are the drive-through hours at Portillo's Northlake?
The drive-through is open Monday to Thursday and Sunday from 10:00 AM to 11:30 PM, and Friday to Saturday from 10:00 AM to midnight.
Where is Portillo's Northlake located?
Portillo's Northlake is located at 170 North Ave., Northlake, IL 60164, USA.
What type of food does Portillo's Northlake serve?
Portillo's offers Chicago-style fast food including char-broiled burgers, Italian Beef Sandwiches, Chicago-style hot dogs, fresh chopped salads, and desserts like chocolate cake shakes.
Does Portillo's Northlake have seating for families and children?
Yes, Portillo's Northlake is family-friendly, welcomes children, and offers seating including high chairs and wheelchair accessible options.
What payment options are accepted at Portillo's Northlake?
They accept American Express, Discover, MasterCard, and Visa credit cards.
Is there a drive-through available at Portillo's Northlake?
Yes, Portillo's Northlake has a drive-through for convenient service.
Can I order delivery or catering from Portillo's Northlake?
Yes, Portillo's Northlake offers delivery and catering options to bring their Chicago favorites to you.
Are there any coffee shops near Portillo's Northlake?
Yes, nearby coffee shops include Dunkin' and Dulce Diva Cafe, great spots to grab a coffee before or after your meal at Portillo's.
What entertainment or shopping options are near Portillo's Northlake?
Near Portillo's, you can visit Sam's Club for wholesale shopping or check out North Lake North for a cafe and lake views, perfect for relaxing after your meal.
How can the nearby public transit or local services help me visit Portillo's Northlake?
Nearby services like Chase Bank and Northlake Recruiting make the area convenient for errands before dining, and T-Mobile or Total Wireless are nearby for any phone needs when visiting.