Dunkin'

3.4
578 reviews
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Business Details

148 W North Ave, Northlake, IL
60164, United States
(708) 531-9006
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Northlake, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
148 W North Ave, Northlake, IL
60164, United States

Hours

Reviews

3.4
578 reviews
5 stars
226
4 stars
111
3 stars
53
2 stars
36
1 star
152

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service quality, with some praising friendly staff while others experienced rude behavior and poor customer service.

Food Quality

There were numerous complaints about food quality, including stale items, incorrect orders, and unappetizing food.

Operational Issues

Several reviews highlighted issues with the location's operational hours, including being closed during posted hours and locked doors preventing entry.

Cleanliness

Customers expressed concerns about cleanliness, particularly regarding restrooms being out of order and overall hygiene.
  • VN
    Victor N
    Jan 2, 2026
    5.0
    This Dunkin has by far the most excellent Service from any other location I’ve ever been to
  • RC
    Ricardo Cruz
    Jan 1, 2026
    3.0
    I only go to this Dunkin if it’s my day off and I’m in this side of town. Definitely doesn’t compete to my preferred Dunkin spots but this locations gets the job done. Giving it a 3/5 rating!
  • AH
    Altin Haxhiu
    Dec 26, 2025
    1.0
    No quality
  • AR
    Amy Rubio
    Dec 1, 2025
    1.0
    Unprofessional Service and Poor Quality Food. Go to another location! I drove to this location over other nearby options only to find they had not opened the front doors on-time per the business hours marked at the front door they opened at 6:00am. There were already three employees inside but they decided not to open the main doors. When I knocked on the door they ignored me, it was clear they weren’t in a rush to open the front door to customers even though it was already past opening time. It’s winter and snowy with ice outside so I did not want to drive to another location. I called the phone number and finally they answered and told me to come in through the side door which was not shoveled and full of ice and snow. Why, because they didn’t feel like walking over to open the front doors. Once inside, the cashier and manager had an attitude. The donuts were hard and cold, clearly not fresh donuts. There are plenty of other good options in the area, spend your money somewhere else.
  • JG
    Jasmin Garcia
    Nov 22, 2025
    5.0
    this is the best Dunkin ive been in there always so cheerful and nice they always busy but they get everything done quickly
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Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Northlake, IL?

Dunkin' in Northlake, IL is open daily from 5:00 AM to midnight Monday through Saturday, and until 8:00 PM on Sundays.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services.