Business Details
About
Ice Cream ShopCoffee ShopGraeter's Ice Cream
Since 1870 Graeter’s has been producing small-batch French Pot ice cream that fans love. We have won the hearts of ice cream lovers across the county and the respect of the nation’s most influential foodies! Give us a try and see what all the fuss is about. We’re sure you’ll fall in love with the legend of Graeter's!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Requires appointmentNot available
Location
Hours
Reviews
4.4
408 reviews
5 stars
303
4 stars
48
3 stars
14
2 stars
9
1 star
34
What are people saying?
AI-generated from recent customer reviews
Ice Cream Quality
Customers consistently praised the ice cream for its rich flavors and creamy texture, with many highlighting specific favorites like Black Raspberry Chip and Bourbon Pecan.
Customer Service
While many reviews noted friendly and helpful staff, there were significant complaints about rude and unprofessional behavior from some employees, impacting the overall experience.
Pricing Concerns
Several customers felt that the prices were high relative to the portion sizes, with some mentioning that the servings were smaller than expected for the cost.
Cleanliness and Atmosphere
The shop was generally described as clean and inviting, with a pleasant atmosphere for enjoying ice cream, although some reviews mentioned unpleasant odors during visits.
- AHArlene HarveyDec 23, 20255.0The ice cream is amazing. We travel 25 miles for the ice cream. Staff is wonderful and friendly.
- STSayeh TabaSep 6, 20255.0I love this place!
- RTRage ThomasJul 24, 20252.0Tastes alright but I feel like the serving was small... 8 bucks for waffle cone and Tiny scoop of a regular flavor.
- MSMegan SouthwickJul 22, 20255.0Traveled from Mundelein and wasn’t disappointed!!! The employees were all so nice and the ice cream was amazing! Will be getting ice cream cakes for future birthdays!!
- MPMike PetersonApr 3, 20195.0Great place Great service Great ice cream, treats & coffee.
Frequently Asked Questions About Graeter's Ice Cream
What types of pickup and delivery services does Graeter's Ice Cream in Northbrook offer?
Graeter's Ice Cream offers in-store pickup, curbside pickup, and delivery services.
What are the operating hours of Graeter's Ice Cream in Northbrook?
Graeter's Ice Cream is open Monday to Thursday and Sunday from 11:00 AM to 10:00 PM, and Friday to Saturday from 11:00 AM to 11:00 PM.
What payment options are accepted at Graeter's Ice Cream in Northbrook?
Graeter's Ice Cream accepts cash, Discover, Mastercard, and Visa payments.
Is Graeter's Ice Cream in Northbrook wheelchair accessible?
Yes, Graeter's Ice Cream features a wheelchair accessible entrance.
Does Graeter's Ice Cream offer food truck services?
Yes, Graeter's Ice Cream provides food truck services.
Where is Graeter's Ice Cream located in Northbrook?
Graeter's Ice Cream is located at 1347 Shermer Rd, Northbrook, IL 60062, USA.
How can I contact Graeter's Ice Cream customer support?
You can reach Graeter's Ice Cream customer support by email at customersupport@graeters.com or by phone at +1 224-213-7606.
Are there any nearby restaurants where I can eat before or after visiting Graeter's Ice Cream?
Yes, nearby restaurants include Napolita Pizzeria & Wine Bar, Eataco Mexican Restaurant & Bar, Lucky Fish Northbrook, and Trattoria Oliverii Italian Restaurant.
Which nearby ice cream shops are close to Graeter's Ice Cream in Northbrook?
Nearby ice cream shops include Yogen Früz and Baskin-Robbins, both offering dessert options close to Graeter's Ice Cream.
Can I visit other nearby places of interest after enjoying ice cream at Graeter's?
Yes, after visiting Graeter's Ice Cream, you can explore nearby spots such as The Landmark Inn bar, Leonidas Chocolate Cafe for desserts and coffee, and Edwards Florist for gifts and flowers.