Chipotle Mexican Grill

3.3
596 reviews
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Business Details

786 Skokie Blvd, Northbrook, IL
60062, United States
(847) 559-9902
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle Northbrook Lake Cook is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
786 Skokie Blvd, Northbrook, IL
60062, United States

Hours

Reviews

3.3
596 reviews
5 stars
232
4 stars
102
3 stars
56
2 stars
46
1 star
160

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Customers consistently reported that portion sizes are small and often insufficient for the price paid.

Cleanliness

Many reviews highlighted unsanitary conditions in the dining area and food preparation areas.

Customer Service

Numerous customers experienced poor service, including rude staff and incorrect orders.

Food Quality

Feedback indicated a decline in food quality, with issues such as undercooked rice and unappetizing meat.

Management Issues

Several reviews pointed to poor management and lack of supervision, contributing to the overall negative experience.
  • MK
    Morgan Katz
    2 days ago
    3.0
    Only one person working behind the counter. Waited about 10 minutes before being assisted. Employees looked like they would rather be anywhere but at work. Not friendly at all.
  • TP
    Tyler Perlmutter
    2 days ago
    1.0
    Awful food from here. Ice cold. No refund. Ruined chipotle for me forever.
  • RH
    Ron Hainsey
    5 days ago
    5.0
    أكلهم لذيذ و الخدمة ممتازة
  • JI
    Jason Ias
    Nov 3, 2025
    1.0
    Just got an order with 3 under-filled bowls. protein was the most lacking ingredient. not the first time from this location but it will be the last. Unacceptable for the prices. This location is terrible for skimping on ingredients but never has it been this bad before. When did extra meat = half as much as usual?
  • DA
    Dave Angelescu
    Oct 18, 2025
    3.0
    Who doesn't love Chipotle? Right? But I am tired of the Chipotle trots that follow each meal. 😂 The price we pay for our Chipotle. 💩
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Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Northbrook serve?

Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.

What are the opening hours of Chipotle Mexican Grill at 786 Skokie Blvd, Northbrook?

This Chipotle location is open daily from 10:45 AM to 11:00 PM.