Numerous customers reported poor service, including long wait times, rude staff, and lack of attention from servers.
Food Quality
Many reviews mentioned inconsistent food quality, with complaints about undercooked or cold food, and incorrect orders.
Atmosphere
The restaurant's atmosphere was often described as unclean and poorly managed, with dirty tables and a lack of staff presence.
Management Concerns
Several customers expressed dissatisfaction with management, citing a lack of training for staff and poor handling of customer complaints.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency, as well as the overall experience during less busy times.
GD
Gloria Dominguez
2 days ago
1.0
NO se los recomiendo porque te cobran hasta lo que no… después te dicen que te descuentan pero lo que pasa que primero te lo cobran doble y después te quitan el que te cobraron de más y por eso dicen que te descuentan y tampoco respetan los precios .. los precios del menú son diferentes a lo que te cobran dicen que te arreglaron el precio pero al final te lo cobran como ellos quieren ..en el menú dice 17.99 y 21.99 y al pagar me cobraron 32.49 y 36.49 y todavía me cobraron doble un combo de 19.99 y 3.00 de un ranch que yo no pedí .. y en resumen me robaron como 30 dólares más o menos
Definitivamente NO VUELVO a este restaurante y NO LO RECOMIENDO .. ROBAN
MG
Michael Glynn
2 days ago
1.0
I’ve literally only gotten cold wings and bad service. server is most likely on bag
AS
Adam Salazar
Jan 2, 2026
1.0
Spent about $150 on an order for the office. Several items are missing. Called the store to explain but was told (by Jocelyn), “Oh no, you’re wrong I packed the bag.” I was then hung up on and I had to call from a different number for somebody to answer. Do better please.
JJ
Justina Jude
Dec 18, 2025
1.0
i just think it’s ridiculous that this place has a phone number up but they never pick up the phone. i have tried multiple times to get through and the line rings once and immediately goes to an automated message saying “there is no one to pick up your call, goodbye.” why even advertise a phone number if you refuse to pick up the phone? service is severely lacking across the board.
MS
Maria Santoyo
Dec 7, 2025
1.0
Really bad service. Dirty noone was in front dest and waited to sit for 15 mins, someone approached us told us to sit wherever 😒 just to sit there for another 20 mins and noone came to attend us. We saw them only attending big tables. We ended up walking out really BAD SERVICE 👎
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings in Northbrook specialize in?
Buffalo Wild Wings specializes in award-winning Buffalo, New York-style wings with 26 sauces and seasonings to choose from.
Where is Buffalo Wild Wings located in Northbrook?
It is located at 1018 Willow Road, Northbrook, IL 60062, USA.
What are the operating hours of Buffalo Wild Wings in Northbrook?
The restaurant is open Monday from 11:00 AM to midnight, Tuesday and Wednesday from 11:00 AM to 11:00 PM, and Thursday through Sunday from 11:00 AM to midnight.
Can I contact Buffalo Wild Wings Northbrook by phone?
Yes, the main phone number is +1 847-562-0333.
Does Buffalo Wild Wings Northbrook have an official website?
Yes, you can visit their website at https://www.buffalowildwings.com/locations/us/il/northbrook/1018-willow-road/sports-bar-1564/
Is Buffalo Wild Wings in Northbrook a takeout restaurant?
Yes, Buffalo Wild Wings Northbrook offers takeout options along with dine-in service as a sports bar and restaurant.
What notable restaurants are near Buffalo Wild Wings Northbrook that I can visit before or after?
Nearby restaurants include Zapatista Mexican restaurant, Lazy Dog Restaurant & Bar known for burgers, Granite City Food & Brewery, and Potbelly Sandwich Shop for fast casual dining.
Are there any fitness or wellness facilities near Buffalo Wild Wings Northbrook?
Yes, SALT Fitness Northbrook gym, Ivy Rehab Physical Therapy, LaserAway skin care, and Amazing Lash Studio beauty salon are nearby for wellness needs.
What nearby shopping and service options are available around Buffalo Wild Wings Northbrook?
Willow Festival shopping center, HomeGoods, RH Outlet furniture store, Tide Cleaners laundry, and banks like American Chartered Bank are conveniently nearby.
How can I utilize nearby amenities to enhance my visit to Buffalo Wild Wings in Northbrook?
You can enjoy a meal at Buffalo Wild Wings and then visit nearby places such as the Willow Festival for shopping, grab coffee at Starbucks, or get a haircut at Sport Clips.