Buffalo Wild Wings

3.6
691 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
1018 Willow Road, Northbrook, IL
60062, United States

Hours

Reviews

3.6
691 reviews
5 stars
272
4 stars
172
3 stars
85
2 stars
53
1 star
109

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, rude staff, and lack of attention from servers.

Food Quality

Many reviews mentioned inconsistent food quality, with complaints about undercooked or cold food, and incorrect orders.

Atmosphere

The restaurant's atmosphere was often described as unclean and poorly managed, with dirty tables and a lack of staff presence.

Management Concerns

Several customers expressed dissatisfaction with management, citing a lack of training for staff and poor handling of customer complaints.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency, as well as the overall experience during less busy times.
  • GD
    Gloria Dominguez
    2 days ago
    1.0
    NO se los recomiendo porque te cobran hasta lo que no… después te dicen que te descuentan pero lo que pasa que primero te lo cobran doble y después te quitan el que te cobraron de más y por eso dicen que te descuentan y tampoco respetan los precios .. los precios del menú son diferentes a lo que te cobran dicen que te arreglaron el precio pero al final te lo cobran como ellos quieren ..en el menú dice 17.99 y 21.99 y al pagar me cobraron 32.49 y 36.49 y todavía me cobraron doble un combo de 19.99 y 3.00 de un ranch que yo no pedí .. y en resumen me robaron como 30 dólares más o menos Definitivamente NO VUELVO a este restaurante y NO LO RECOMIENDO .. ROBAN
  • MG
    Michael Glynn
    2 days ago
    1.0
    I’ve literally only gotten cold wings and bad service. server is most likely on bag
  • AS
    Adam Salazar
    Jan 2, 2026
    1.0
    Spent about $150 on an order for the office. Several items are missing. Called the store to explain but was told (by Jocelyn), “Oh no, you’re wrong I packed the bag.” I was then hung up on and I had to call from a different number for somebody to answer. Do better please.
  • JJ
    Justina Jude
    Dec 18, 2025
    1.0
    i just think it’s ridiculous that this place has a phone number up but they never pick up the phone. i have tried multiple times to get through and the line rings once and immediately goes to an automated message saying “there is no one to pick up your call, goodbye.” why even advertise a phone number if you refuse to pick up the phone? service is severely lacking across the board.
  • MS
    Maria Santoyo
    Dec 7, 2025
    1.0
    Really bad service. Dirty noone was in front dest and waited to sit for 15 mins, someone approached us told us to sit wherever 😒 just to sit there for another 20 mins and noone came to attend us. We saw them only attending big tables. We ended up walking out really BAD SERVICE 👎

Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings in Northbrook specialize in?

Buffalo Wild Wings specializes in award-winning Buffalo, New York-style wings with 26 sauces and seasonings to choose from.

Where is Buffalo Wild Wings located in Northbrook?

It is located at 1018 Willow Road, Northbrook, IL 60062, USA.