Dunkin'

3.8
593 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve North Riverside, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
8360 W Cermak Ave, North Riverside, IL
60546, United States

Hours

Reviews

3.8
593 reviews
5 stars
298
4 stars
101
3 stars
68
2 stars
37
1 star
89

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers expressing dissatisfaction with the service they received.

Order Accuracy

A significant number of customers reported issues with incorrect orders, including missing items and wrong food or drink preparations.

Cleanliness

Several customers mentioned unsanitary conditions, particularly in the bathrooms, which negatively impacted their overall experience.

Quality of Food and Drinks

Feedback indicated inconsistency in the quality of food and drinks, with some items being undercooked or stale.

Positive Staff Experiences

Despite the negative feedback, some customers praised specific staff members for their friendly service and efficiency.
  • MM
    Marcin
    4 days ago
    1.0
    This is the slowest dunkin in the entire chicago area. I stop here frequently before work because of convenient location but I have to account for a lot of extra time because of how long they take.
  • SR
    samantha rios
    6 days ago
    1.0
    Went this morning my son ordered mini plain bagels I got a bagel croissant for my husband . They don’t have oat milk , they gave my son egg bites not plain bagels , they gave me a bagel with no cream cheese no number to call
  • GV
    Grek Vega
    Nov 11, 2025
    1.0
    I’m extremely disappointed and honestly concerned about the experience I had at this Dunkin’ location. The cashier who took my order appeared to be under the influence — their speech was slurred, movements were unsteady, and their attitude was completely unprofessional. I had to wait nearly 10 minutes for just one scoop of ice cream and a simple drink, and during that time, the cashier was rude and dismissive as if my order was a bother. There’s absolutely no excuse for that kind of behavior in a workplace that serves the public. It was uncomfortable and concerning to witness, especially knowing this person is handling food and drinks. Management seriously needs to address this issue immediately — both for the safety of customers and the reputation of Dunkin’. This kind of experience makes me question the standards being upheld at this location, and I hope corporate looks into it before more customers have to deal with the same kind of unacceptable service.
  • JT
    Jamil Toomer
    Oct 5, 2025
    1.0
    It's exactly 3:33 p.m. on the 5th of october. The cashier was very rude and according to her they don't have grape jelly. Subpar service. She seemed mad to take our money. I wish you had a name tag on
  • MG
    Max Gutfeld
    Sep 25, 2025
    5.0
    Bone apple teeth

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in North Riverside, IL?

Dunkin' in North Riverside, IL is open 24 hours every day of the week.

Does this Dunkin' location offer delivery and pickup services?

Yes, Dunkin' North Riverside offers both delivery and curbside pickup services.