Brand Certified
McDonald's
3.7(941 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
2211 Greenbay Road, North Chicago, IL
60064, United States
Certified by McDonald's • Mar 01, 2026
(847) 473-1699
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.7
941 reviews
5 stars
401
4 stars
202
3 stars
137
2 stars
61
1 star
140
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and incorrect orders.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and duplicate charges.
Speed of Service
Customers frequently complained about slow service, particularly in the drive-thru, with long wait times reported.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty tables and unsanitary conditions.
Mixed Experiences
While some customers praised the food and service, many others expressed dissatisfaction, indicating a lack of consistency.
- IRIsaid RodriguezFeb 22, 20261.0They take too long in the Drive-Thru the people are very rude
- LLLukiFeb 13, 20264.0Regular McDonald's.
- JCJorge CamachoFeb 8, 20265.0Muy bien
- NANayele AlvarezFeb 6, 20261.0I am writing to report an issue with a duplicate charge on a recent McDonald’s mobile order. I placed an order through the McDonald’s app for my father-in-law to pick up. The order was paid for in the app, approved, and my card was charged—otherwise the order would not have gone through. When my father-in-law arrived at the restaurant, the order was ready; however, the male manager insisted the order had not been paid for. While my father-in-law was at the counter, I called the restaurant and was told that the payment did not go through. I found this hard to believe, as my card had already been charged and the app showed the order as approved. Still, to avoid any issues and giving the manager the benefit of the doubt, my father-in-law paid for the order again in store. After the second payment, the manager laughed and stated that the original app payment was “pending,” that there was an error on my end, and that the money would be refunded to my account. He also stated, “I get nothing from lying to you.” However, the original charge was never refunded. As a result, I was charged twice for the same order. I am requesting a refund for the duplicate charge as soon as possible. I am happy to provide receipts, screenshots, or any additional information needed to resolve this matter. Thank you for your attention. I look forward to this being resolved promptly.
- MSMichaela ScrantonJan 25, 20261.0I have ordered several times an Oreo McFlurry and EVRY SINGLE TIME I get an M&M McFlurry, my child HATES M&Ms! It doesn’t matter if it’s DoorDash, order pick up or through the drive thru! I also order Diet Soda and they give me regular soda all the time so I’m constantly dumping it out since I can’t have regular soda!
Frequently Asked Questions About McDonald's
What are the operating hours for in-store dining at McDonald's on Greenbay Road?
The McDonald's at 2211 Greenbay Road, North Chicago, IL is open from 5:00 AM to midnight Monday through Wednesday, 5:00 AM to 4:00 AM Thursday, open 24 hours on Friday and Saturday, and from 4:00 AM to midnight on Sunday.
Does this McDonald's location offer 24/7 delivery service?
Yes, delivery is available 24 hours a day, seven days a week at this McDonald's location.
What are the drive-thru hours at the McDonald's on Greenbay Road?
Drive-thru is open from 5:00 AM to midnight Monday through Wednesday, 5:00 AM to 4:00 AM on Thursday, open 24 hours Friday and Saturday, and from 4:00 AM to midnight on Sunday.
What dining and ordering options are available at McDonald's on Greenbay Road?
This location offers drive-thru, curbside pickup, delivery including same-day and no-contact delivery, and mobile ordering through the McDonald's app.
How can I place an order online from McDonald's North Chicago?
You can place your order online via the McDonald's delivery website at https://mcdonalds.order.online/business/-5579 or through the McDonald's App available on the Apple App Store and Google Play Store.
What payment methods does McDonald's at 2211 Greenbay Road accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What is the address and phone number for this McDonald's location?
The McDonald's is located at 2211 Greenbay Road, North Chicago, IL 60064. The main phone number is +1 847-473-1699.
Are there any popular food places near this McDonald's where I can visit before or after my meal?
Nearby popular restaurants include Hunan Sixth Happiness (Chinese cuisine), Wingstop (chicken wings), KFC, Popeyes® Louisiana Kitchen, Taco Bell (Mexican fast food), and Baskin Robbins (ice cream and bakery). You can explore these options if you're interested in variety.
What other fast food options are close to McDonald's that I can consider?
Nearby fast food choices include Domino's Pizza, Subway sandwich shop, Speedy Taco (Mexican food), and Yamispuertoricancuisine (Puerto Rican cuisine). These offer convenient alternatives if you're looking to try something different.
Are there any services nearby this McDonald's for convenience or errands?
Yes, nearby services include Clark North Chicago and BP America gas stations, Royal Cleaner Laundry for dry cleaning and alterations, North Chicago Locksmith, and Simplicity Studio hair salon and barber shop.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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