Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
935 reviews
5 stars
400
4 stars
200
3 stars
137
2 stars
61
1 star
137
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and misunderstandings during the ordering process.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and food handling practices.
Speed of Service
Customers frequently complained about slow service, particularly in the drive-thru, with long wait times for food.
Food Quality
Mixed feedback on food quality, with some customers enjoying their meals while others reported cold or poorly prepared items.
- DHDOC HIPHOPJan 4, 20265.0GREAT CUSTOMER SERVICE 😁👍🌍🛸
- EMEric MeltonDec 19, 20251.0Absolutely the worst customer service through the drive thru. Pull up to one of the two ordering points and they told me to wait. Waited for 3-4 minutes then a car pulled up to the other drive thru ordering points and started ordering immediately. When I walked inside the store to order from kiosk the workers inside was laughing about how I had to drive around. I’m done getting food from this McDonald’s, I rather drive out of my way to go to a different one to get better customer service.
- BGBrian GutierrezDec 14, 20251.0Ordered a big breakfast got everything and no pancakes what ima do with this? Should’ve just gone to MIA pancake house 2 mins away or gotten a DUNKIN sandwich Sad cloud 🌧️
- MLMadi LaMereNov 26, 20251.0HORRIBLE MCDONLDS!!!!!! all I needed was a damn bag of ice and I didn’t receive it after 15 mins of waiting!!!! Like whatttt did they go to Antarctica and hand carve some ice??? It should not take that damn long for 1 bag of ice…. I was so irritated at the staff I just left after 15 mins waiting for 1 bag of ice!!! Also I asked nicely and the lady looks me up and down and starts talking shit in Spanish!! HELLLLLLLO???? I’m a manger at Mcdonlds and I was so disappointed!
- EBethel “IceT” BinghamOct 8, 20254.0My niece loved the food
Frequently Asked Questions About McDonald's
What are the operating hours for in-store dining at McDonald's on Greenbay Road?
The McDonald's at 2211 Greenbay Road, North Chicago, IL is open from 5:00 AM to midnight Monday through Wednesday, 5:00 AM to 4:00 AM Thursday, open 24 hours on Friday and Saturday, and from 4:00 AM to midnight on Sunday.
Does this McDonald's location offer 24/7 delivery service?
Yes, delivery is available 24 hours a day, seven days a week at this McDonald's location.
What are the drive-thru hours at the McDonald's on Greenbay Road?
Drive-thru is open from 5:00 AM to midnight Monday through Wednesday, 5:00 AM to 4:00 AM on Thursday, open 24 hours Friday and Saturday, and from 4:00 AM to midnight on Sunday.
What dining and ordering options are available at McDonald's on Greenbay Road?
This location offers drive-thru, curbside pickup, delivery including same-day and no-contact delivery, and mobile ordering through the McDonald's app.
How can I place an order online from McDonald's North Chicago?
You can place your order online via the McDonald's delivery website at https://mcdonalds.order.online/business/-5579 or through the McDonald's App available on the Apple App Store and Google Play Store.
What payment methods does McDonald's at 2211 Greenbay Road accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What is the address and phone number for this McDonald's location?
The McDonald's is located at 2211 Greenbay Road, North Chicago, IL 60064. The main phone number is +1 847-473-1699.
Are there any popular food places near this McDonald's where I can visit before or after my meal?
Nearby popular restaurants include Hunan Sixth Happiness (Chinese cuisine), Wingstop (chicken wings), KFC, Popeyes® Louisiana Kitchen, Taco Bell (Mexican fast food), and Baskin Robbins (ice cream and bakery). You can explore these options if you're interested in variety.
What other fast food options are close to McDonald's that I can consider?
Nearby fast food choices include Domino's Pizza, Subway sandwich shop, Speedy Taco (Mexican food), and Yamispuertoricancuisine (Puerto Rican cuisine). These offer convenient alternatives if you're looking to try something different.
Are there any services nearby this McDonald's for convenience or errands?
Yes, nearby services include Clark North Chicago and BP America gas stations, Royal Cleaner Laundry for dry cleaning and alterations, North Chicago Locksmith, and Simplicity Studio hair salon and barber shop.