Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
931 reviews
5 stars
399
4 stars
200
3 stars
137
2 stars
61
1 star
134
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, incorrect orders, and poor customer service, with many expressing frustration over staff attitudes and efficiency.
Food Quality
Several reviews mentioned issues with food quality, including incorrect items, cold food, and even unsanitary conditions.
Cleanliness
While some customers noted cleanliness, others reported dirty tables and unsanitary practices by staff.
Staff Competence
Feedback indicated a lack of training among staff, leading to frequent order mistakes and communication issues.
Positive Experiences
Despite the negative feedback, some customers praised the friendly service and good food, particularly for families with children.
- EBethel “IceT” BinghamOct 8, 20254.0My niece loved the food
- EFE FlanaganSep 14, 20252.0More accommodating to srvc internet orders vs. In-store customers. Waited *11* minutes to TRY to pay for and receive 1 beverage.. of which I NEVER received because I LEFT after waiting 11 minutes for a soda Should be 1 employee on register at all times to receive payments. Another gentleman left because of the same thing.
- KSKevin SmithSep 3, 20251.0How can you mess up a plain cheeseburger mess up a hi-c for a Fanta. I already know ur ice cream machine was broken this was a MCunhappymeal
- FCfortnite is coolAug 21, 20252.0Uhi
- JFJess FAug 12, 20251.0Making this review because a woman named Clara hung up the phone when I was asking if I would be able to get a receipt reprinted. When I called back a gentleman named Guillermo answered, explained to me my order. He was nice, helpful, and respectful. 5 stars to Guillermo.
Frequently Asked Questions About McDonald's
What are the operating hours for in-store dining at McDonald's on Greenbay Road?
The McDonald's at 2211 Greenbay Road, North Chicago, IL is open from 5:00 AM to midnight Monday through Wednesday, 5:00 AM to 4:00 AM Thursday, open 24 hours on Friday and Saturday, and from 4:00 AM to midnight on Sunday.
Does this McDonald's location offer 24/7 delivery service?
Yes, delivery is available 24 hours a day, seven days a week at this McDonald's location.
What are the drive-thru hours at the McDonald's on Greenbay Road?
Drive-thru is open from 5:00 AM to midnight Monday through Wednesday, 5:00 AM to 4:00 AM on Thursday, open 24 hours Friday and Saturday, and from 4:00 AM to midnight on Sunday.
What dining and ordering options are available at McDonald's on Greenbay Road?
This location offers drive-thru, curbside pickup, delivery including same-day and no-contact delivery, and mobile ordering through the McDonald's app.
How can I place an order online from McDonald's North Chicago?
You can place your order online via the McDonald's delivery website at https://mcdonalds.order.online/business/-5579 or through the McDonald's App available on the Apple App Store and Google Play Store.
What payment methods does McDonald's at 2211 Greenbay Road accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What is the address and phone number for this McDonald's location?
The McDonald's is located at 2211 Greenbay Road, North Chicago, IL 60064. The main phone number is +1 847-473-1699.
Are there any popular food places near this McDonald's where I can visit before or after my meal?
Nearby popular restaurants include Hunan Sixth Happiness (Chinese cuisine), Wingstop (chicken wings), KFC, Popeyes® Louisiana Kitchen, Taco Bell (Mexican fast food), and Baskin Robbins (ice cream and bakery). You can explore these options if you're interested in variety.
What other fast food options are close to McDonald's that I can consider?
Nearby fast food choices include Domino's Pizza, Subway sandwich shop, Speedy Taco (Mexican food), and Yamispuertoricancuisine (Puerto Rican cuisine). These offer convenient alternatives if you're looking to try something different.
Are there any services nearby this McDonald's for convenience or errands?
Yes, nearby services include Clark North Chicago and BP America gas stations, Royal Cleaner Laundry for dry cleaning and alterations, North Chicago Locksmith, and Simplicity Studio hair salon and barber shop.