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Arby's

3.9
(505 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2539 Greenbay Rd, North Chicago, IL
60064, United States

Hours

Reviews

3.9
505 reviews
5 stars
215
4 stars
131
3 stars
96
2 stars
24
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some praising friendly staff while others reported rude or unhelpful interactions.

Food Quality

Food quality is inconsistent; some customers enjoyed fresh and hot meals, while others received cold or incorrect orders.

Cleanliness

The restaurant is generally reported as clean, but some customers noted the need for updates and maintenance.

Speed of Service

Service speed varies significantly, with some customers experiencing quick service while others faced long wait times.
  • AD
    Anthony DiVincenzo
    Feb 4, 2026
    1.0
    Awful. I wish I could rate it zero stars. Went through drive thru. Shorted me a 2 pc order of potato cakes and the marinara sauce in the meat and three box. Called and was told that I had to come back to get the items that evening. Didn't want to waste another half an hour and was told there was nothing else they could do for me. Further the ice tea was undrinkable. Just honestly in my opinion this was theft. I usually visit several times a month. Not anymore! I hope the few dollars they saved by shorting me was worth it. They have lost a customer for good.
  • NM
    Nancy Mojica
    Oct 28, 2025
    1.0
    Literally my first time even trying arbys and i ordered two meals. They said they didnt have one of the sandwiches I ordered so I had fo swap one out then they tried to say I only ordered the Sandwiches and not the meal. The whole interaction feels very unorganized And not a great first impression.
  • AR
    Albert Roddy
    Oct 12, 2025
    5.0
    Typical Arby's, the food is good and the staff was very friendly! No issues!!
  • VH
    Veronica Hill
    Sep 26, 2025
    5.0
    I come to arby's because they always have good deals on the app. The food is always made to order and hot.
  • PS
    Peter Stukin
    Sep 18, 2025
    5.0
    Love this Arby’s great staff, clean, and quick.

Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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