Oberweis Ice Cream and Dairy Store

Reviews

• CR

  Christy Richards

  Feb 17, 2026
  1.0
  I am not one to usually leave reviews, but the significant decline in the quality of service from Oberweis makes me feel as though this is necessary. I have been a regular at this location for multiple years now, but as of recently I have decided to take my business elsewhere. In the past couple months, every time I go here (specifically from when the change in ownership occurred) it has been incredibly understaffed… Along with this the prices seem to increase almost daily. I have heard these same complaints from others. With a decline in the service and raising prices I simply dont find myself wanting to come anymore… Hopefully this gets resolved.
• DN

  Daryl Nitz

  Feb 16, 2026
  3.0
  The ice cream is great. The place is cute. Staff is nice. What's not so great, is the selection of flavors. This location, compared to other locations, lacks the variety shown at other locations. There's no lemon, honey, peppermint, liquor flavors. It's very boring choices.
• LB

  Liz Besnit

  Feb 16, 2026
  1.0
  I used to love coming to Oberweis with my kiddos after school/sports/warm nights but recently I’ve noticed it’s just not affordable for us anymore. I don’t know what caused the large price increase but unfortunately we will no longer be able to come. :(
• SD

  Susan Davis

  Feb 2, 2026
  1.0
  I’m genuinely disappointed with the current state of Oberweis Dairy. It used to be my go-to spot, known for its delicious ice cream and inviting atmosphere. However, since the change in ownership, the prices have become exorbitant. The cost of a single scoop has increased dramatically overnight. Interestingly, I noticed that an old-fashioned sundae now costs less than a single scoop of ice cream, which is quite illogical. It seems the new management prioritizes profit over customer experience. It’s baffling that my ice cream order now exceeds the price of a full dinner. To add to that I noticed, their new “Valentine’s Day sundae” is priced at $25, which feels like highway robbery. I’m not sure who would pay that much. These changes are unfortunate and seem to be driving the business toward financial trouble once again. On top of that, the wait times have become unbearably long, and it looks like they’re seriously short-staffed, which only adds to the frustration.
• CW

  Chris Way

  Feb 2, 2026
  1.0
  Not enough people staffed. I watched fellow door dashers and customers waiting 20+ minutes for their orders. Staff was working hard but could only do so much with such few people. They deserve a raise. What a shame.

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