McDonald's

3.5
1336 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
190 Hansen Boulevard, North Aurora, IL
60542, United States

Hours

Reviews

3.5
1,336 reviews
5 stars
469
4 stars
318
3 stars
234
2 stars
88
1 star
227

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers praised fresh and hot food, while others reported receiving old or overcooked items.

Service Speed

Service speed varied; some customers experienced quick service, while others faced long waits and incorrect orders.

Customer Service

Customer service was inconsistent, with reports of friendly staff and helpful managers, but also instances of rudeness and disrespect.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Cleanliness

Some customers noted cleanliness in dining areas, while others reported dirty tables and unsanitary conditions.
  • GP
    Garrett P
    4 days ago
    1.0
    The last 5 times ive been to this mcdonalds they've gotten my order wrong, or charged me for more food than I ordered. Not great.
  • JR
    jose rodriguez
    Nov 14, 2025
    3.0
    The employee seem to ignore the dining area. They only focus on their drive-through.
  • FF
    Frank
    Nov 12, 2025
    1.0
    This McDonald’s sucks drive further for a different one. Horrible
  • CC
    Chris Choi
    Oct 29, 2025
    5.0
    Honestly, since I've started nursing school, having time to make food has been less of a priority since I've been so focused on my studies. Any McD has always been my go to when I want something quick and delish, but the McDonalds on Hansen Blvd in Aurora, IL has never ever disappointed me. They have consistently made their food fresh and delish each time, they've never given me old fries or old hash browns, or old mcchicken patties. Other places have, but this place has always been 100% with their food and drinks. Mcdonalds sweet tea lemonade is my go to drink because I love the mix, and the one by my house makes it good about 85% of the time, but this one always makes it perfect! Thank you McD on Hansen for always being consistent!!
  • JZ
    Jessie Zepeda
    Sep 22, 2025
    1.0
    I come home from work so I ordered McDonald’s because me and my wife are too tired to cook. I ordered 20 piece chicken nugget and a basket of fries and we DoorDash it well guess what happened? I can already tell they gave me the old chicken nuggets to get rid of the chicken nuggets that’s been in the heater for a long time and they gave me brown fries Not golden fries. so this was around 9:30 PM so that tells me they’re trying to get rid of all their old food and they don’t care about their customers so I called back and I’ll talk to a manager. She didn’t care you know. She told me she goes OK you can bring it back. What makes you think after I work 15 hours I wanna jump in my car and drive back to McDonald’s after I just DoorDash it chicken nuggets were hard as a rock fries or cold and brown disgusting McDonald’s don’t care about the customers anymore. They overcharge us and they don’t care what they serve anymore and how long their food stays in the oven, they just want to get rid of the old food and give it to us late at night. I definitely wanna get a hold of Corprate because this has to stop. McDonald’s is already overcharging people with their food and watch they’re gonna leave a message and say I’m so sorry for your experience. Can you please come back and we’re trying to make it better for you? Hell no you should’ve made it better the first time I hope this place closed down like the other McDonald’s because we don’t need a McDonald’s like this in our neighborhood McDonald’s corporate people are just trying to get rich off middle class people like us and serve us the worst food ever and the managers. Here are the worst managers. They don’t care all they do is give you attitude like it’s our fault like we cook the food they don’t take no responsibility for their actions. I just spent $30 for DoorDash for them to deliver and and bring me my food from this McDonald’s disgusting absolutely disgusting chicken nuggets and fries. Am I upset you bet you I’m upset I am tired of wasting a lot of money and making McDonald’s rich I’m so upset.

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's in North Aurora, IL?

McDonald's in North Aurora is open from 4:30 AM to 11:00 PM Monday through Thursday and Sunday, 6:00 AM to 9:00 PM on Friday, and 24 hours on Saturday.

What are the delivery service hours for McDonald's at this location?

Delivery is available from 4:30 AM to 11:00 PM Monday through Thursday and Sunday, from 4:30 AM to 3:59 AM Friday, and from 4:00 AM to 3:59 AM Saturday.