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McDonald's

3.5
(1351 reviews)

Business Details

190 Hansen Boulevard, North Aurora, IL
60542, United States
(630) 907-9401
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
190 Hansen Boulevard, North Aurora, IL
60542, United States

Hours

Reviews

3.5
1,351 reviews
5 stars
477
4 stars
318
3 stars
237
2 stars
89
1 star
230

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times, incorrect orders, and rude staff, leading to a negative perception of service quality.

Food Quality

There were numerous complaints about food being served cold, overcooked, or not meeting expectations, with some customers experiencing food safety concerns.

Drive-Thru Experience

While some customers praised the speed of the drive-thru, others reported significant delays and order inaccuracies.

Cleanliness

Several reviews mentioned cleanliness issues in the dining area and bathrooms, impacting the overall dining experience.

Positive Staff Interactions

Despite the negative feedback, some customers highlighted friendly and helpful staff members, particularly in the drive-thru.
  • JD
    Jeremy Davis
    4 days ago
    3.0
    This McDonald's location is ok. Service is typically quick but they often forget things, such as not giving me drinks I ordered, missing sauces, cheese I added to a sandwich, etc.
  • D7
    Dior1700 7
    Feb 24, 2026
    5.0
    Rhonda is awesome and always gives the best service in the drive thru
  • DT
    Daryl Thompson
    Feb 22, 2026
    4.0
    Fast driver through! We showed up at 10:00 on a Saturday and the line looks so long. We almost skipped our order and then we went in and there was nobody working but then the line actually went pretty fast in the drive-thru! 🙌🏽
  • MR
    Molly and Ronnie
    Feb 21, 2026
    1.0
    AWFUL SERVICE! waited over 20 mins for chocolate milkshake bc they turned the machine off early - they were then MAD that we chose to wait after they offered us the option to. Finally, they gave us the wrong size so when we went back around we asked for the correct drinks and they just dumped them into different cups and added extra whip cream. Bsfr
  • MM
    Mad Muppet
    Feb 20, 2026
    1.0
    If there were an award going to the worst Mcds for screwing up the orders. They get at least 5 things wrong each time. Have to go back for missing items always. Can't remember not having. Why i keep going there well its the closest Mcds. But unless go in and order in person its guaranteed to be wrong.

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's in North Aurora, IL?

McDonald's in North Aurora is open from 4:30 AM to 11:00 PM Monday through Thursday and Sunday, 6:00 AM to 9:00 PM on Friday, and 24 hours on Saturday.

What are the delivery service hours for McDonald's at this location?

Delivery is available from 4:30 AM to 11:00 PM Monday through Thursday and Sunday, from 4:30 AM to 3:59 AM Friday, and from 4:00 AM to 3:59 AM Saturday.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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