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Dunkin'

3.9
(411 reviews)

Business Details

(708) 586-3080
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Norridge, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5050 N Cumberland Ave, Norridge, IL
60706, United States

Hours

Reviews

3.9
411 reviews
5 stars
230
4 stars
69
3 stars
37
2 stars
9
1 star
66

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with customer service, with some employees being praised for their friendliness and efficiency, while others were reported as rude and unprofessional.

Order Accuracy

Several reviews highlighted issues with order accuracy, including incorrect items and preparation, leading to customer dissatisfaction.

Cleanliness

The cleanliness of the store and restrooms received mixed reviews, with some customers noting that the facility was clean while others mentioned it needed attention.

Staff Behavior

There were multiple complaints about staff behavior, including rudeness and lack of professionalism, particularly from younger employees.

Product Quality

Customers generally enjoyed the quality of the coffee and food, with specific praise for certain items like donuts and cold brew.
  • EG
    Eddie G
    Jan 14, 2026
    5.0
    Love the energy and the diversity here my go to daily for all my coffee and breakfast food
  • DF
    Demitria Fields
    Oct 18, 2025
    1.0
    So,I come in today and I young woman tells me I need to buy something in order to use the rest room….and I went to my vehicle grab my phone and ask what do I need to buy in order to use your restroom I am pregnant and also I cannot have much sugar ..the guy heavy set comes out from the back & says it’s not about money it’s not about the color you are we just don’t have any tissue I explain I have my own which I carried . He slam his hand down and buzz the rest room in . Very mean .
  • MM
    mohammad zaki mohiuddin
    Oct 9, 2025
    1.0
    Review for Dunkin’ at 5050 N Cumberland Ave, Norridge, IL 60706: I have visited this Dunkin’ multiple times and consistently faced poor customer service. The male staff members have been rude and lack basic manners when interacting with customers. It’s disappointing to experience this kind of treatment repeatedly. I hope the management takes serious action to address this issue to improve customer experience in the future.
  • BG
    bulma diaz G-
    Nov 23, 2020
    5.0
    Good service 👍✌✌✌
  • AM
    Aziz Muadinov
    Jan 20, 2018
    5.0
    Nice place to have some tea and have a good conversation with friends

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Norridge, IL?

Dunkin' in Norridge, IL is open daily from 4:00 AM to 9:00 PM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' provides both delivery and curbside pickup services for customer convenience.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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