Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Norridge, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Many customers reported poor and rude service from staff, with several instances of employees being unprofessional and dismissive.
Cleanliness
Multiple reviews mentioned issues with cleanliness, particularly in the restrooms and overall store condition.
Order Accuracy
There were frequent complaints about incorrect orders and mistakes made by staff, leading to customer dissatisfaction.
Positive Staff Experiences
Despite the negative feedback, some customers highlighted positive interactions with specific staff members, particularly praising Maysam for her exceptional service.
Accessibility Issues
Customers expressed frustration with accessibility, including locked doors during open hours and parking difficulties.
DF
Demitria Fields
Oct 18, 2025
1.0
So,I come in today and I young woman tells me I need to buy something in order to use the rest room….and I went to my vehicle grab my phone and ask what do I need to buy in order to use your restroom I am pregnant and also I cannot have much sugar ..the guy heavy set comes out from the back & says it’s not about money it’s not about the color you are we just don’t have any tissue I explain I have my own which I carried .
He slam his hand down and buzz the rest room in .
Very mean .
MM
mohammad zaki mohiuddin
Oct 9, 2025
1.0
Review for Dunkin’ at 5050 N Cumberland Ave, Norridge, IL 60706:
I have visited this Dunkin’ multiple times and consistently faced poor customer service. The male staff members have been rude and lack basic manners when interacting with customers. It’s disappointing to experience this kind of treatment repeatedly. I hope the management takes serious action to address this issue to improve customer experience in the future.
SL
Sergii Logvynets
Aug 9, 2025
1.0
Parking is closed by people pretending to be a police.
What are the operating hours of Dunkin' in Norridge, IL?
Dunkin' in Norridge, IL is open daily from 4:00 AM to 9:00 PM.
Does Dunkin' offer delivery and pickup services?
Yes, Dunkin' provides both delivery and curbside pickup services for customer convenience.
What new holiday drinks are available at Dunkin' this season?
Try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher on Dunkin's holiday menu.
Can I order Dunkin' products ahead of time via a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android platforms for a quick grab and go experience.
What types of food and beverages does Dunkin' specialize in?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea, serving breakfast, lunch, brunch, and dinner.
Is there a drive-thru service available at this Dunkin' location?
No, this Dunkin' location in Norridge does not have a drive-thru service.
What nearby places can I visit before or after enjoying Dunkin'?
Nearby places include Shirin Cafe & Bakery for additional bakery options, Dapper's Family Restaurant for breakfast and brunch, and Regency Plaza for shopping and parking.
Is there a nearby transit or parking option to access Dunkin' easily?
Yes, Regency Plaza, a nearby shopping center with parking, offers convenient access to Dunkin' in Norridge, IL.
What other dining options are located near Dunkin' in Norridge?
Nearby dining options include Bab Alsalam Restaurant (Middle Eastern), Lins Mandarin Chinese Restaurant, and Elly's Pancake House for breakfast and brunch.
Does Dunkin' welcome families and offer Wi-Fi for customers?
Yes, Dunkin' welcomes families and provides free Wi-Fi for its customers.