Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Norridge, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.0
408 reviews
5 stars
229
4 stars
69
3 stars
37
2 stars
9
1 star
64
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor and rude service from staff, with several instances of employees being unprofessional and dismissive.
Cleanliness
Multiple reviews mentioned issues with cleanliness, particularly in the restrooms and overall store condition.
Order Accuracy
There were frequent complaints about incorrect orders and mistakes made by staff, leading to customer dissatisfaction.
Positive Staff Experiences
Despite the negative feedback, some customers highlighted positive interactions with specific staff members, particularly praising Maysam for her exceptional service.
Accessibility Issues
Customers expressed frustration with accessibility, including locked doors during open hours and parking difficulties.
- DFDemitria FieldsOct 18, 20251.0So,I come in today and I young woman tells me I need to buy something in order to use the rest room….and I went to my vehicle grab my phone and ask what do I need to buy in order to use your restroom I am pregnant and also I cannot have much sugar ..the guy heavy set comes out from the back & says it’s not about money it’s not about the color you are we just don’t have any tissue I explain I have my own which I carried . He slam his hand down and buzz the rest room in . Very mean .
- MMmohammad zaki mohiuddinOct 9, 20251.0Review for Dunkin’ at 5050 N Cumberland Ave, Norridge, IL 60706: I have visited this Dunkin’ multiple times and consistently faced poor customer service. The male staff members have been rude and lack basic manners when interacting with customers. It’s disappointing to experience this kind of treatment repeatedly. I hope the management takes serious action to address this issue to improve customer experience in the future.
- SLSergii LogvynetsAug 9, 20251.0Parking is closed by people pretending to be a police.
- JYJayesh YevaleJun 8, 20255.0I visited Dunkin for a hot chocolate, and since my sweet tolerance is low, I asked if they could add some extra milk. While the guy at the counter didn’t look super enthusiastic at first, he was still very helpful and willingly accommodated my request. Later, I realized I forgot to ask for whipped cream — and he added that too without any issue. Overall, it was a nice experience. Nothing too fancy, but it hit the spot. I’d definitely recommend this Dunkin for a quick and decent drink stop!
- KKkarina kJun 1, 20255.0This is 6/1/2025. Dunkin’ is great to have as a staple with their long hours and sometimes it’s 24/7! Can’t beat having it open when you need it. This store is open 4am to 9pm most days. The staff are friendly and sweet … 2 young nice guys today Michael and manager Amro. The store is clean and welcoming with seating and a free bathroom right off the major street of North Cumberland Avenue. Plenty of free parking. This is in a big shopping mall with other stores you would probably enjoy like Lins Mandarin, Subway, Ellys pancake house, nail and hair salons and a spa, Havana Hookah, Bab Al Salam, Dolynka, Shirin, polish deli, and Chase bank and so much more. And June 6 2025 is free donut day if you buy a drink! Free WiFi.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Norridge, IL?
Dunkin' in Norridge, IL is open daily from 4:00 AM to 9:00 PM.
Does Dunkin' offer delivery and pickup services?
Yes, Dunkin' provides both delivery and curbside pickup services for customer convenience.
What new holiday drinks are available at Dunkin' this season?
Try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher on Dunkin's holiday menu.
Can I order Dunkin' products ahead of time via a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android platforms for a quick grab and go experience.
What types of food and beverages does Dunkin' specialize in?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea, serving breakfast, lunch, brunch, and dinner.
Is there a drive-thru service available at this Dunkin' location?
No, this Dunkin' location in Norridge does not have a drive-thru service.
What nearby places can I visit before or after enjoying Dunkin'?
Nearby places include Shirin Cafe & Bakery for additional bakery options, Dapper's Family Restaurant for breakfast and brunch, and Regency Plaza for shopping and parking.
Is there a nearby transit or parking option to access Dunkin' easily?
Yes, Regency Plaza, a nearby shopping center with parking, offers convenient access to Dunkin' in Norridge, IL.
What other dining options are located near Dunkin' in Norridge?
Nearby dining options include Bab Alsalam Restaurant (Middle Eastern), Lins Mandarin Chinese Restaurant, and Elly's Pancake House for breakfast and brunch.
Does Dunkin' welcome families and offer Wi-Fi for customers?
Yes, Dunkin' welcomes families and provides free Wi-Fi for its customers.