Dunkin'

3.9
312 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Norridge, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
7801 W. Lawrence Ave, Norridge, IL
60706, United States

Hours

Reviews

3.9
312 reviews
5 stars
164
4 stars
57
3 stars
37
2 stars
11
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates inconsistent customer service, with some staff being friendly and efficient while others are reported as rude or unhelpful.

Order Accuracy

Many customers experienced issues with incorrect orders, leading to dissatisfaction and frustration.

Food Quality

There are mixed reviews regarding food quality, with some customers noting stale donuts and poorly made drinks, while others praised freshness.

Cleanliness

Several reviews highlighted concerns about cleanliness and hygiene practices, particularly regarding food handling.

Speed of Service

While some customers appreciated the fast service, others reported slow service and long wait times.
  • WS
    william swaggerty
    Dec 30, 2025
    1.0
    Ive been coming to this dunkin donuts my whole life, more so the last year and a half, and today I ordered an XL hot coffee with 5 pumps of mocha and whipped cream, the total has ALWAYS BEEN $3.97, Today they wanted to charge my $5.07, I explained that, that was to much, and then a Latina woman came over and within 3 minutes her voice was raised and shes telling me that, THATS NOT THE RIGHT PRICE, she then explained to me that for the last year and a half I was being charged wrong, and NOW YOU'VE LOST A LOYAL CUSTOMER, AND I, NOR MY FAMILY WILL BE PATRONING THIS LOCATION ANYMORE. And if this young lady is a SUPERVISOR OR MANAGER, AT THIS LOCATION, ILL MAKE SURE BY WORD OF MOUTH THAT MY FELLOW NEIGHBORS OR FRIENDS WILL GO TO THE DUNKIN DONUT LOCATION ON CUMBERLAND. THE LOCATION ON CUMBERLAND IS VERY ACCOMMODATING, AND NICE TO THEIR CUSTOMERS.
  • AU
    Anna U
    Dec 27, 2025
    3.0
    The lady who was learning i guess (very long dark hair) while preparing me signature latte she had her finger dipping in whipped cream while she was making it. I should not see that 🤢
  • BO
    Brandon Other
    Dec 6, 2025
    5.0
    Great coffee.
  • PP
    Pop
    Nov 6, 2025
    1.0
    Was 2nd person to order, then a herd of 5 ppl came in they left my drink for last waited over 8 minutes and couldn't even refund me full amount noone knows corporate number noone knows when manager is in. Unbelievable I never felt so discriminated , my food already got cold . They were rinsing a cup to serve me in it as well! Horrible people calling at 12pm since they said the manager will be in maybe around that time.
  • AK
    Albert Kulas
    Aug 19, 2025
    5.0
    Wife and I made a mobile order for pickup while we were bussing our 1 year old around on errands. I get there, and someone already took our order. They quickly made our order again fresh and saved our morning! Thank you!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Norridge, IL?

Dunkin' in Norridge, IL is open from 4:00 AM to 10:30 PM Monday through Saturday, and from 5:00 AM to 10:30 PM on Sunday.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services.