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Dunkin'

3.9
(312 reviews)

Business Details

(708) 453-2002
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Norridge, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
7801 W. Lawrence Ave, Norridge, IL
60706, United States

Hours

Reviews

3.9
312 reviews
5 stars
164
4 stars
56
3 stars
37
2 stars
11
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on staff friendliness and efficiency, with some customers praising the service while others reported rudeness and mistakes in orders.

Order Accuracy

Frequent complaints about incorrect orders and lack of accountability from staff when mistakes occur.

Cleanliness and Sanitation

Concerns raised about unsanitary practices, including not changing gloves and serving food with dirty hands.

Product Quality

Inconsistent quality of food and drinks, with reports of stale donuts and poorly made beverages.

Loyalty and Reputation

Long-time customers express disappointment and threaten to take their business elsewhere due to recent negative experiences.
  • LF
    Lin Sun Fe
    Feb 16, 2026
    1.0
    Found small bug on donut i complain indian man say its not bug i say it has legs what is it than?
  • MS
    Mandy Sane
    Jan 12, 2026
    1.0
    The woman at the register when i walked in didnt even look up at me and told me to i needed to wait.. after about 3 minutes of waiting another women started taking my order without putting it in the register and then walked away to start making my drink before I was even done letting her know what I wanted in total so they didnt make my drink correctly and then came back and I told her I wanted 2 other things as well and she walked away again and the other women started talking in their language over me as I was trying to get out my order in total.. and I then told her again everything I wanted to make sure she got it all and then finally put it all in the register and still didnt make it all correctly.. everything was wrong and I ordered 3 things in total...waste of my time and money.. I will never be coming back to this dunkin..
  • WS
    william swaggerty
    Dec 30, 2025
    1.0
    Ive been coming to this dunkin donuts my whole life, more so the last year and a half, and today I ordered an XL hot coffee with 5 pumps of mocha and whipped cream, the total has ALWAYS BEEN $3.97, Today they wanted to charge my $5.07, I explained that, that was to much, and then a Latina woman came over and within 3 minutes her voice was raised and shes telling me that, THATS NOT THE RIGHT PRICE, she then explained to me that for the last year and a half I was being charged wrong, and NOW YOU'VE LOST A LOYAL CUSTOMER, AND I, NOR MY FAMILY WILL BE PATRONING THIS LOCATION ANYMORE. And if this young lady is a SUPERVISOR OR MANAGER, AT THIS LOCATION, ILL MAKE SURE BY WORD OF MOUTH THAT MY FELLOW NEIGHBORS OR FRIENDS WILL GO TO THE DUNKIN DONUT LOCATION ON CUMBERLAND. THE LOCATION ON CUMBERLAND IS VERY ACCOMMODATING, AND NICE TO THEIR CUSTOMERS.
  • AU
    Anna U
    Dec 27, 2025
    3.0
    The lady who was learning i guess (very long dark hair) while preparing me signature latte she had her finger dipping in whipped cream while she was making it. I should not see that 🤢
  • BO
    Brandon Other
    Dec 6, 2025
    5.0
    Great coffee.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Norridge, IL?

Dunkin' in Norridge, IL is open from 4:00 AM to 10:30 PM Monday through Saturday, and from 5:00 AM to 10:30 PM on Sunday.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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