Dunkin'

3.9
309 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Norridge, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
7801 W. Lawrence Ave, Norridge, IL
60706, United States

Hours

Reviews

3.9
309 reviews
5 stars
163
4 stars
57
3 stars
36
2 stars
11
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff varies widely; some customers praise friendly and efficient service, while others report rude behavior and poor handling of orders.

Order Accuracy

Many customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.

Product Quality

While some customers enjoy fresh coffee and donuts, others complain about stale products and inconsistent quality.

Cleanliness

The cleanliness of the location is noted positively by some, but there are serious concerns about hygiene practices, especially regarding food handling.

Atmosphere

The store's atmosphere is described as rundown by some, with complaints about seating and overall environment.
  • PP
    Pop
    Nov 6, 2025
    1.0
    Was 2nd person to order, then a herd of 5 ppl came in they left my drink for last waited over 8 minutes and couldn't even refund me full amount noone knows corporate number noone knows when manager is in. Unbelievable I never felt so discriminated , my food already got cold . They were rinsing a cup to serve me in it as well! Horrible people calling at 12pm since they said the manager will be in maybe around that time.
  • AK
    Albert Kulas
    Aug 19, 2025
    5.0
    Wife and I made a mobile order for pickup while we were bussing our 1 year old around on errands. I get there, and someone already took our order. They quickly made our order again fresh and saved our morning! Thank you!
  • JV
    Juliannie Virella
    Jul 3, 2025
    1.0
    A Dunkin without a drive thru?! Doesn’t make sense! I bet they would make double the earnings if they add a drive thru to it.
  • KE
    Kelly Edwards
    Jun 18, 2025
    4.0
    My favorite coffee and fresh donuts
  • MS
    M.J. Sharp
    Mar 19, 2022
    5.0
    Food expedited very quickly moves with sense of urgency and very polite. Mr. Jaime is great!! Excellent customer service!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Norridge, IL?

Dunkin' in Norridge, IL is open from 4:00 AM to 10:30 PM Monday through Saturday, and from 5:00 AM to 10:30 PM on Sunday.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services.