Business Details
About
Mexican Restaurant
Chipotle HIP - Harlem & Irving is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.4
626 reviews
5 stars
279
4 stars
99
3 stars
43
2 stars
33
1 star
172
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, rude staff, and poor communication, leading to a frustrating dining experience.
Portion Sizes
Many reviews highlighted concerns about small portion sizes, particularly for protein, with customers feeling they were not getting their money's worth.
Cleanliness
The restaurant was often described as dirty, with unclean tables and a messy environment, contributing to a negative impression.
Food Quality
While some customers enjoyed the food, there were numerous complaints about inconsistent quality, including issues with food safety and incorrect orders.
Staff Attitude
Several reviews noted unprofessional behavior from staff, including lack of friendliness and respect towards customers.
- CBCamila BNov 14, 20251.0Veggies are not cooked, they’re raw. Chicken is so fatty and squishy, just so absolutely disgusting. Rice is stale Workers have no manners Customer service is bad
- LCLuisa CoronaNov 13, 20252.0Been going here for 3 years consistently and the pickup service has gotten worse, they are always falling behind on orders, have only one person pushing out orders by themselves while having a panic attack about how overwhelmed they are. They clear the main line so fast so why not place two ppl on pick up line. Every single cashier on shift is also overwhelmed and therefore gives you attitude, especially the cashier with heavy makeup. Don’t use their pickup service, you’ll be delayed 10-20 min and you’ll get treated like an uber eats driver.
- LNLucy NegronNov 7, 20251.0I only go here for my grandson, your portion depends on the color of your skin. Servers are rude, yesterday evening was the worse server with curly hair practically threw the food, absolutely no customer service
- LGLyn GNov 6, 20252.0The girl, or boy I couldn’t tell, with the tattoos on the line making the bowls…ew , so rude .
- PGPawel GrzegorzewiczOct 13, 20255.0They're always treat me an my kids with respect
Frequently Asked Questions About Chipotle Mexican Grill
Where is Chipotle HIP - Harlem & Irving located?
It is located at 4234 N Harlem Ave, Norridge, IL 60706, in the HIP Plaza north of Irving Park on Harlem.
What are the opening hours of Chipotle HIP - Harlem & Irving?
Chipotle is open daily from 10:45 AM to 11:00 PM.
What types of food does Chipotle HIP - Harlem & Irving serve?
They offer customizable Mexican fare including burritos, bowls, quesadillas, tacos, and salads made with wholesome ingredients.
Does Chipotle HIP - Harlem & Irving offer delivery or pickup services?
Yes, they provide in-store pickup and delivery services.
How can I place an order online for Chipotle HIP - Harlem & Irving?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle app available on the App Store.
What payment methods are accepted at Chipotle HIP - Harlem & Irving?
They accept credit cards and offer gift cards for payment.
Is Chipotle HIP - Harlem & Irving welcoming to the LGBTQ community?
Yes, they welcome LGBTQ customers.
Are there any fitness centers near Chipotle HIP - Harlem & Irving?
Yes, Xsport Fitness and LA Fitness gyms are nearby, great for a workout before or after your meal.
What dining options are near Chipotle HIP - Harlem & Irving?
Nearby dining options include Charleys Philly Steaks, Panera Bread, Red Robin Gourmet Burgers, and Sizzler, providing a variety of food choices in the area.
Where can I shop near Chipotle HIP - Harlem & Irving after my meal?
You can visit nearby stores such as Kohl’s, Bath & Body Works, ALDO, Sephora at Kohl’s, and Toys R Us for shopping.