Dunkin'

Reviews

• DG

  Damian G

  Apr 4, 2026
  1.0
  I had a very frustrating experience at Dunkin’ today. I ordered two hot regular coffees—one with sugar and cream, and one plain. The first coffee I was given was decaf, so I politely pointed out the mistake and asked for a regular one. The employee handed me another coffee and then disappeared. After waiting about five minutes with no sign of my second coffee, I went back to the counter—there was still no one there. When I finally got the cashier’s attention, they went to check and came back with the same decaf coffee that had already been made earlier. At that point, I decided not to argue further. The whole situation felt disorganized and unprofessional. It seems like the staff either didn’t pay attention to the order or couldn’t follow it properly. Overall, very disappointing experience. This will likely be my last visit—I’d rather spend my money somewhere that values accuracy and basic customer service.
• SP

  SPANDANA PERAVALI

  Mar 26, 2026
  1.0
  Employees need to be trained well, came to get coffee and hash browns and waiting for the order. A Muslim girl is there and she made the order, left it at the counter and went inside. Didn’t even called out for us and told us to take the order.
• EG

  Eddie G

  Jan 14, 2026
  5.0
  Love the energy and the diversity here my go to daily for all my coffee and breakfast food
• DF

  Demitria Fields

  Oct 18, 2025
  1.0
  So,I come in today and I young woman tells me I need to buy something in order to use the rest room….and I went to my vehicle grab my phone and ask what do I need to buy in order to use your restroom I am pregnant and also I cannot have much sugar ..the guy heavy set comes out from the back & says it’s not about money it’s not about the color you are we just don’t have any tissue I explain I have my own which I carried . He slam his hand down and buzz the rest room in . Very mean .
• VD

  Victor Deniz

  Mar 7, 2023
  1.0
  Worst customer service I've ever had. The employees were obviously on something eyes glossy and small. Instead of helping they stared at my order after they were asked to put a bag on it. Not professional at all.

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