Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.3
991 reviews
5 stars
312
4 stars
233
3 stars
159
2 stars
59
1 star
228
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.
Food Quality
While some customers enjoyed the food, many complained about cold items, incorrect orders, and food not being fresh.
Cleanliness
Several reviews mentioned cleanliness issues, particularly with staff hygiene and restaurant conditions.
Mobile Ordering Problems
Customers experienced issues with the mobile ordering system, including incorrect orders and poor customer service when addressing these issues.
- JFJeff FletcherDec 12, 20251.0I find it curious anytime you go at night the employee in the drive thru claims things are down, like the frosty machine, as if it never works 365 days a year, but is dancing watching you leave like they got out of work because there isn't a car in sight. The store is open until 3, but good luck getting anything past dinner hours.
- NTNathan TrickeyOct 1, 20253.0I don't know what was going on for this visit but my food was ready for my online pickup order 15 minutes late. Also the fries were cold possibly due to the order being done so late.
- SSSackmanSep 16, 20251.0Bad customer service couldn’t seem to find my mobile order they also didn’t have what I wanted even tho I was able to order it on the mobile app. They also gave me 2 mediums when I ordered a large and a medium.
- ASAbbe sackmanSep 16, 20251.0Horrible customer service. I placed a mobile order and ordered a large and a medium frosty ended up giving me 2 mediums instead of a large and they were rude and couldn’t seem to find my mobile order. They also need to be able to update the website. I was able to order a chocolate frosty on the website but yet when I got there they told me there were out.
- MPMisty PorterSep 16, 20255.0Love the $5 biggie bags!
Frequently Asked Questions About Wendy's
Is 1600 E. College Avenue Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's located at 1600 E. College Avenue, Normal, IL?
The drive-through is open daily from 6:00 AM to 3:00 AM.
Is the Wendy’s at 1600 E. College Avenue still open?
Yes, this Wendy’s location is open and committed to serving quality food every day.
Does this Wendy’s location offer breakfast?
Yes, the Wendy’s at 1600 E. College Avenue serves breakfast, including combos, sandwiches, coffee, and sides.
How can I order food online from Wendy’s Normal, IL location?
You can order online via the Wendy’s app or at order.wendys.com and select this location.
What payment options are accepted at this Wendy’s?
Accepted payments include American Express, Cash, Discover, Mastercard, and Visa.
How can I contact this Wendy’s for questions or feedback?
Call (309) 452-0200 directly, or use the Wendy’s Contact page or Customer Satisfaction Survey online for feedback.
Is delivery available at the Wendy’s on E. College Avenue?
Yes, delivery is available where offered. Check the app or order.wendys.com with your address to confirm availability.
What nearby medical services are close to this Wendy’s?
Near Wendy’s, you can find Allied Health Group (doctor), McLean County Eye Center (optometrist), and Central Illinois Spine (chiropractor).
Are there other dining options near this Wendy’s in Normal, IL?
Yes, nearby restaurants include Jack’s Restaurant, Blaze Pizza, and Chipotle Mexican Grill if you want to try different cuisines.
What conveniences are near Wendy’s for shoppers or travelers?
There is a Kroger Fuel Center offering gas, convenience items, and coffee nearby, as well as services like Redbox kiosks and Western Union for money transfers.