Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.3
990 reviews
5 stars
312
4 stars
233
3 stars
159
2 stars
59
1 star
227
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor customer service, including rude staff, incorrect orders, and long wait times.
Food Quality
While some customers enjoyed the food, many complained about cold or improperly prepared items, including raw chicken and cold fries.
Order Accuracy
A significant number of reviews highlighted issues with order accuracy, with many customers receiving incorrect items or missing components.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the restaurant and with staff hygiene.
Mobile Ordering Problems
Customers frequently experienced issues with the mobile ordering system, including incorrect orders and poor customer service when addressing these issues.
- NTNathan TrickeyOct 1, 20253.0I don't know what was going on for this visit but my food was ready for my online pickup order 15 minutes late. Also the fries were cold possibly due to the order being done so late.
- SSSackmanSep 16, 20251.0Bad customer service couldn’t seem to find my mobile order they also didn’t have what I wanted even tho I was able to order it on the mobile app. They also gave me 2 mediums when I ordered a large and a medium.
- ASAbbe sackmanSep 16, 20251.0Horrible customer service. I placed a mobile order and ordered a large and a medium frosty ended up giving me 2 mediums instead of a large and they were rude and couldn’t seem to find my mobile order. They also need to be able to update the website. I was able to order a chocolate frosty on the website but yet when I got there they told me there were out.
- MPMisty PorterSep 16, 20255.0Love the $5 biggie bags!
- EHEric HepnerAug 21, 20253.0Can't hear at the drive through speaker
Frequently Asked Questions About Wendy's
Is 1600 E. College Avenue Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Normal, IL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Normal, IL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (309) 452-0200.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 1600 E. College Avenue Wendy’s serve breakfast?
Yes, this Wendy’s location in Normal, IL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's located at 1600 E. College Avenue, Normal, IL?
The drive-through is open daily from 6:00 AM to 3:00 AM.
Is the Wendy’s at 1600 E. College Avenue still open?
Yes, this Wendy’s location is open and committed to serving quality food every day.
Does this Wendy’s location offer breakfast?
Yes, the Wendy’s at 1600 E. College Avenue serves breakfast, including combos, sandwiches, coffee, and sides.
How can I order food online from Wendy’s Normal, IL location?
You can order online via the Wendy’s app or at order.wendys.com and select this location.
What payment options are accepted at this Wendy’s?
Accepted payments include American Express, Cash, Discover, Mastercard, and Visa.
How can I contact this Wendy’s for questions or feedback?
Call (309) 452-0200 directly, or use the Wendy’s Contact page or Customer Satisfaction Survey online for feedback.
Is delivery available at the Wendy’s on E. College Avenue?
Yes, delivery is available where offered. Check the app or order.wendys.com with your address to confirm availability.
What nearby medical services are close to this Wendy’s?
Near Wendy’s, you can find Allied Health Group (doctor), McLean County Eye Center (optometrist), and Central Illinois Spine (chiropractor).
Are there other dining options near this Wendy’s in Normal, IL?
Yes, nearby restaurants include Jack’s Restaurant, Blaze Pizza, and Chipotle Mexican Grill if you want to try different cuisines.
What conveniences are near Wendy’s for shoppers or travelers?
There is a Kroger Fuel Center offering gas, convenience items, and coffee nearby, as well as services like Redbox kiosks and Western Union for money transfers.