Sonic Drive-In

3.5
1063 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Normal, IL. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 302 Greenbriar Drive for the ultimate SONIC experience!

Location

Sonic Drive-In
302 Greenbriar Drive, Normal, IL
61761, United States

Hours

Reviews

3.5
1,063 reviews
5 stars
397
4 stars
235
3 stars
148
2 stars
86
1 star
197

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, rude staff, and incorrect orders, leading to frustration and dissatisfaction.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold, poorly prepared, or incorrect items.

Positive Experiences

Some customers praised specific staff members for their friendly service and enjoyed certain menu items, indicating that there are positive experiences amidst the negative feedback.

Cleanliness and Maintenance

Several reviews mentioned cleanliness issues and malfunctioning equipment, such as broken speakers and dirty conditions.

Management Concerns

Customers expressed concerns about management and staffing issues, noting that the location often appears understaffed and disorganized.
  • JH
    Jennifer Hardin
    Dec 25, 2025
    5.0
    We stopped in for a late night cheeseburger! It did not disappoint! Hot, juicy and delicious 😋 The onion rings definitely hit the spot!! Our car hop was polite and helped my with my order. 10/10 would recommend.
  • EG
    El Gato
    Dec 3, 2025
    1.0
    Me and my friend decided go to sonic and as someone who work in customer service and deals with a lot there I was kind of disappointed with how I was treated there. We had got there and my friend had placed an online order so we went and pulled up to a stall and I was going to order some drink as well so I was looking and finally found what I want. So I press the button they said those were close which is fine so they tell us to go to the drive through. So I do and I ask for a coffee and they said they had no coffee so I was like shoot ok let me look and I decided go get a red bull recharger dragon fruit. And I was about to say I had an online when I was rudely cut off with the guy takin my order sayin OH MY GOD in a snobby attitude. And I was literally like 😃 uhm ok so I say we had an online and that I needed one more drink. So I order it and the speakers are a little hard to hear and I feel bad making them repeat what they say and he just aggressively says go to the front window and I said im sorry what did you say and he sighs and say GO TO THE FRONT WINDOW. So I did and then he got instant karma by accidentally hitting one of our drinks on the window and busting the cup. Safe to say I laughed and was very pleased with that. Anyways I normally don't leave reviews but this one was definitely my worst one yet. I would definitely understand if we came right before they close cause honestly same but we came at 7:40. With much love and no hate to the worker at all ik times are rough but next time you can mute yourself and do it people are crazy and never know what they can do plz stay safe 🫶
  • AB
    Alan Bachman
    Nov 23, 2025
    3.0
    Decent for fast foos style restaurant. I like their Chilli Cheese Tots as a snack while out humming errands.
  • MM
    Mckayla
    Oct 27, 2025
    1.0
    My three year old asked for a slushy. I didn't want to unload two kids into a gas station for a slushy. So we went to Sonic. Where we waited. And waited. For half an hour. For two drinks only. I went up to the front door where they bring out the food and the gentleman was very nice, brought it right out. Offered me free drinks, i was gonna let it go. But then driving home by daughter coughed into her hand after taking a big drink and said "mommy a rock in my drink". I've never pulled over faster in my life than to find out my daughter was not messing around, and I watched her pull this pea gravel rock out of her mouth. So enraged.
  • MB
    Mark Benson
    Oct 24, 2025
    5.0
    Amazing shakes!