Portillo's Normal

4.3
4637 reviews

About

Fast Food RestaurantHot Dog RestaurantPortillo's Hot Dogs
Welcome to Portillo’s at 202 Landmark Drive! Dive into the authentic taste of Chicago Street food at our 30s Prohibition themed restaurant, just 2.0 miles, 3.0 miles, 4.3 miles from Illinois State University campus, Illinois Wesleyan University campus, Central Illinois Regional Airport. Savor our char-broiled burgers, Italian Beef Sandwiches, iconic Chicago-style hot dogs, and fresh chopped salad. Don’t miss out on our famous chocolate cake shake to top off your meal. Open late and designed for family-friendly dining, Portillo’s is the ultimate spot for delicious fast food in a fun atmosphere. Plus, we offer convenient delivery and catering options to bring our Chicago favorites right to your door. We look forward to seeing you!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Portillo's Normal
202 Landmark Drive, Normal, IL
61761, United States

Hours

Reviews

4.3
4,637 reviews
5 stars
2,933
4 stars
866
3 stars
390
2 stars
177
1 star
271

What are people saying?

AI-generated from recent customer reviews

Food Quality

Food quality is inconsistent, with reports of cold, overcooked, or improperly prepared items, though some customers enjoyed their meals.

Service

Customer service experiences vary; some praised friendly staff and quick service, while others reported slow service and issues with order accuracy.

Pricing

Many customers found the prices to be high for the quality of food received, leading to mixed feelings about value.

Cleanliness

The cleanliness of the restaurant received mixed reviews, with some noting clean bathrooms and dining areas, while others reported dirty conditions.
  • DM
    D J Martin
    Dec 30, 2025
    5.0
    This is a fun- themed fast food restaurant known for their hotdogs and Italian beef. But ton, I had a bacon cheeseburger and my wife a chili cheese dog. Both sandwiches were well prepared and tasty. The fries were great tonight; fresh, hot, properly salted and not overcooked as sometimes happens here. Of course, chocolate cake for dessert. Yum.
  • BT
    Billy Thielemann
    Dec 29, 2025
    3.0
    The price was the worst part. Food was ok, but way way over priced.
  • GN
    Gary Nolan
    Dec 29, 2025
    5.0
    No Portillo's within 600 miles of where we live. A must stop.
  • BL
    Brian Lally
    Dec 28, 2025
    2.0
    Incredibly slow, cold food and dirty. How falls Portillos has fallen.
  • SP
    Steven Payton
    Dec 23, 2025
    5.0
    One of my favorite spots to eat when I visit my family out here. If for some reason you are in Normal and have never had Chicago style Hot Dogs or an Italian beef, this is a great spot to get them outside of Chicago. If you want something traditional, a dipped beef is the way to go but it's super messy, buyer be warned. My preferred way to get a beef here is to order it with hot and sweet peppers, dry, with a side of Au jus. Bathroom was clean, service was good, pricing is fair.

Frequently Asked Questions About Portillo's Normal

What are the drive-through hours at Portillo's Normal?

The drive-through is open from 10:00 AM to 10:30 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.

Where is Portillo's Normal located?

Portillo's Normal is located at 202 Landmark Drive, Normal, IL 61761, United States.