Papa Johns Pizza

3.3
233 reviews
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Business Details

602 KINGSLEY ST, Normal, IL
61761, United States
(309) 454-7272
https://locations.papajohns.com/united-states/il/61761/normal/602-kingsley-st
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About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Normal, IL, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Normal pizza for any occasion. Call us for pizza delivery in Normal or stop by 602 KINGSLEY ST for carryout to order the best pizza in Normal, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
602 KINGSLEY ST, Normal, IL
61761, United States

Hours

Reviews

3.3
233 reviews
5 stars
95
4 stars
36
3 stars
14
2 stars
16
1 star
72

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong toppings.

Customer Service

Feedback indicates a mix of positive and negative experiences with staff, including reports of rudeness and unhelpfulness.

Delivery Issues

Numerous reviews highlighted problems with late deliveries and orders being canceled without proper communication.

Food Quality

Customers expressed dissatisfaction with food quality, mentioning undercooked pizzas and inconsistent taste.

Cleanliness

Several reviews noted concerns about the cleanliness of the store and food preparation practices.
  • GJ
    Gina Jaraczewski
    2 days ago
    1.0
    Wasn’t ready on time, way late. It’s now past bedtime and our food hasn’t even been started. Papa tracker is a lie. Asked for extra cheese and there’s barely any cheese on it. This is the second time this has happened.
  • JR
    Jay R.
    6 days ago
    1.0
    Busy dinner hour and only one employee doing everything...
  • JG
    Jared Gahm
    Dec 27, 2025
    5.0
    This is by my home and the manager has been here for awhile and he is an absolute awesome leader of this store. How he speaks with customers and his staff is very refreshing to see now a days. I have always liked this store and will continue to go here because of the staff.
  • J0
    Jacoby 0311
    Dec 26, 2025
    5.0
    Not a sit-down restaurant. Nice, quick carry-out (provided that you ordered ahead).
  • FJ
    Felix Rencher Jr.
    Dec 16, 2025
    5.0
    Always good customer service and hotels food on time
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Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Normal, IL?

Delivery is available Monday through Thursday from 9:30 AM to 1:00 AM, Friday and Saturday from 9:30 AM to 2:00 AM, and Sunday from 9:30 AM to midnight.

Can I order carryout from Papa Johns Pizza's Normal location?

Yes, carryout orders are available daily with the same hours as delivery: 9:30 AM to 1:00 AM on weekdays, 9:30 AM to 2:00 AM on Friday and Saturday, and until midnight on Sunday.