Papa Johns Pizza

3.3
228 reviews
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Business Details

602 KINGSLEY ST, Normal, IL
61761, United States
(309) 454-7272
https://locations.papajohns.com/united-states/il/61761/normal/602-kingsley-st
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About

Pizza Restaurant
At Papa Johns Pizza in Normal, IL, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Normal pizza for any occasion. Call us for pizza delivery in Normal or stop by 602 KINGSLEY ST for carryout to order the best pizza in Normal, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
602 KINGSLEY ST, Normal, IL
61761, United States

Hours

Reviews

3.3
228 reviews
5 stars
92
4 stars
36
3 stars
14
2 stars
16
1 star
70

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong toppings.

Customer Service

Feedback indicates a mix of experiences with customer service, with some praising staff while others reported rudeness and unhelpfulness.

Delivery Issues

Numerous reviews highlighted problems with delivery times, including late deliveries and orders being sent to the wrong address.

Food Quality

Customers expressed dissatisfaction with food quality, mentioning undercooked pizzas and inconsistent taste.

Cleanliness Concerns

Several reviews noted cleanliness issues in the store, including unsanitary food preparation practices.
  • IC
    Infinty Clan
    Nov 5, 2025
    2.0
    So I ended up getting my carryout order 25 minutes after my expected time. That's fine it was busy. But I also asked for all of my pizzas to be square cut. Of which none of them were square cut. And my one pizza that was just sausage had sausage sprinkled here and there on the pizza. It's really sad how this location is continually gone downhill
  • PS
    Pranav Sridhar
    Oct 15, 2025
    3.0
    I have had better papa John’s pizza before, but this is closer to the university!
  • PS
    Phillip Schultz
    Sep 21, 2025
    1.0
    I order from this place a lot. Or at least I used to. Delivery guy had to come back twice because he forgot my entire order it was about half cold cut wrong. So I called to speak to the manager and he was less than pleasant. If you guys order pizza from here I hope you have a better experience than I did.
  • GL
    Gucci Lich
    Sep 19, 2025
    1.0
    Ordered my food waited an hour just to be told they dropped it at the wrong address. Order number 1245170166
  • SS
    Sarah Baxton (SarahB)
    Sep 17, 2025
    5.0
    They always get my order right and they're nice people. Reliable place in my experience 👍
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Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Normal, IL?

Delivery is available Monday through Thursday from 9:30 AM to 1:00 AM, Friday and Saturday from 9:30 AM to 2:00 AM, and Sunday from 9:30 AM to midnight.

Can I order carryout from Papa Johns Pizza's Normal location?

Yes, carryout orders are available daily with the same hours as delivery: 9:30 AM to 1:00 AM on weekdays, 9:30 AM to 2:00 AM on Friday and Saturday, and until midnight on Sunday.