Jimmy John's

3.6
153 reviews

About

Sandwich Restaurant

Location

Jimmy John's
305 S Main St, Normal, IL
61761, United States

Hours

Reviews

3.6
153 reviews
5 stars
68
4 stars
27
3 stars
19
2 stars
8
1 star
31
  • AN
    Alayah Nailon
    Dec 19, 2025
    1.0
    I would be giving a decent review of the food would have been good if I ever received it. The order was place and confirmed but when we go pick up the order it has miraculously disappeared and never showed up in their system even though it charged my bank. They would not remake the order unless I paid for it again lmao and to take it up with my bank. I understand how busy a workplace can be as I’ve worked in food service before. But, to make a customer pay again for an order they already paid for or you are SOL just doesn’t seem like it should have been the appropriate response. I hope they can better their system to not take peoples money unless they’ve already received and CONFIRMED the order.
  • BC
    Becky Cassie
    Nov 8, 2025
    2.0
    Parking is rough!
  • MC
    Matt C
    Sep 27, 2025
    1.0
    To pay $10 for a sandwich that’s damn near bread considering how insultingly you went out my way to short me of my sandwich makings; this is basically a loaf of bread for $10. Unacceptable. Avoid this location; they don’t care
  • RR
    Rating
    Sep 16, 2025
    2.0
    Filthy tables and chairs. Was charged $2 for a cup of ice water. Way too expensive. Why do you charge 11.75% sales tax that is outrageous. The food was awful quality. Friendly cashier tho.
  • ER
    Elizabeth Ross
    Aug 17, 2025
    4.0
    Food came as ordered, ingredients seemed fresh. Did drive-through and had to wait a while for our sandwiches.