Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1700 E. College Ave. in Normal is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.9
469 reviews
5 stars
234
4 stars
103
3 stars
55
2 stars
25
1 star
52
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the burgers and fries, with some praising the freshness and taste, while others found the fries inconsistent and occasionally overcooked.
Customer Service
Many reviews highlighted friendly and helpful staff, particularly mentioning individual employees like Fred, though some noted issues with slow service and understaffing.
Pricing
A common concern among customers was the high price of food, with many feeling it was not justified by the quality or portion sizes.
Cleanliness
While some customers reported clean environments, others mentioned dirty tables and unsanitary conditions, indicating inconsistency in cleanliness.
Overall Experience
Overall, experiences varied widely, with some customers expressing strong loyalty and satisfaction, while others were disappointed and indicated they would not return.
- BBBNov 14, 20251.0Please change this location name to One Guy. Because that’s all I saw working at the time I came in. Restrooms didn’t have any hand soap or paper towels (gross) wasn’t a clean location at all. The African American gentleman I asked where was everyone he told me in the back.. doing nothing apparently. I’m sure this location won’t last very long if those employees stay. Good Luck. And yes I will never go back ever and I will spread the word.
- CFChad FleckNov 8, 20253.0Generous amount of fries, the burgers are good. But it's just not worth $20. I know there are outside influences, but I know I can go to Wendy's and get something for closer to half of that cost. It's just not good enough to cost this much.
- IBI’Aria “Aria” BlackmonOct 12, 20255.0I loved my time here, the staff, atmosphere, the food itself! everything so good!
- DWDamia WilliamsOct 11, 20255.0good customer service!
- CCCelticfairy92Oct 1, 20253.0I had a cheeseburger, fries, and a drink. Food was okay. I feel like it’s overpriced.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 1700 E. College Ave. accept reservations?
No, Five Guys at this location does not accept reservations.
What are the operating hours for Five Guys in Normal, IL?
Five Guys is open daily from 11:00 AM to 10:00 PM.
What payment options are accepted at Five Guys?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does Five Guys offer delivery and pickup services?
Yes, Five Guys provides delivery with no-contact options and in-store pickup.
Can I customize my order at Five Guys?
Absolutely! Five Guys offers more than 250,000 ways to customize your burger and over 1,000 milkshake combinations.
Is the Five Guys veggie sandwich made with a veggie patty?
No, the veggie sandwich isn't a veggie burger. You can customize it with condiments and cheese, typically including peppers, onions, and mushrooms.
Where can I find the menu and place an order online for this Five Guys?
You can view the menu and order online at https://order.fiveguys.com/location/five-guys-normal/menu or through the Five Guys app available on iOS and Android.
Are there family-friendly amenities at Five Guys in Normal?
Yes, the location welcomes children and features a casual attire dress code along with clean restrooms.
What nearby places can I visit before or after dining at Five Guys?
You can visit College Plaza shopping center for retail options, or enjoy a sweet treat afterwards at Cold Stone Creamery, located close by.
Is there a way to combine a visit to Five Guys with other services nearby?
Yes, you could schedule an eye exam at Bard Optical - Normal or Shweta Harvi, OD, and then enjoy a meal at Five Guys, since both optometrists are nearby.
How can I use nearby transit stations or landmarks to find Five Guys at 1700 E. College Ave.?
Using nearby landmarks like College Plaza or popular spots such as The Fresh Market can help guide you to Five Guys at 1700 E. College Ave., making it easier to locate when you're in Normal, IL.