Brand Certified
Dunkin'
3.3(181 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
215 Greenbriar Dr, Normal, IL
61761, United States
Certified by Dunkin' • Feb 22, 2026
(309) 585-2064
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Normal, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.3
181 reviews
5 stars
70
4 stars
28
3 stars
17
2 stars
15
1 star
51
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff and long wait times, especially in the drive-thru.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including wrong items and missing components.
Product Consistency
There were complaints about inconsistent drink quality, with many customers noting that their beverages often tasted different or were poorly made.
Cleanliness and Maintenance
Several customers mentioned cleanliness issues, including flies in the store and a poorly maintained drive-thru area.
Positive Staff Interactions
Despite the negative feedback, some customers praised friendly staff and good service experiences.
- MEMargaret EasterFeb 6, 20265.0This Dunkin has a small drive thru; but friendly, great staff and atmosphere. I’m drinking in here or picking up a coffee from here at LEAST once a week for the past 1-2 years and it’s almost always super quick and a pleasant visit. Great place!
- VSVenkata SayaniFeb 3, 20265.0One of the best franchises in town. Convenient and across the Normal walmart!
- DDDebbie S (The Crafty Dragon)Jan 3, 20261.0All the food smelt and tasted like plastic.
- BGBarbi GJan 1, 20261.0Done going here. Constantly inconsistent lattes and iced coffees. Have to have most re made. Espresso machine doesn't work properly. Lattes taste like milk. Save your money. Mahomet & Rantoul Dunkins are always consistent. I've never had to send a coffee back.
- KHKraig HillJan 1, 20261.0they said they didn’t have coffee in the drive thru….
Frequently Asked Questions About Dunkin'
What are the regular operating hours for this Dunkin' location in Normal, IL?
This Dunkin' in Normal, IL is open daily from 5:00 AM to 9:00 PM.
Can I order ahead to speed up my pickup at Dunkin'?
Yes, you can order ahead using the Dunkin' app available on both iOS and Android to enjoy a fast grab and go experience.
Does this Dunkin' offer delivery and curbside pickup services?
This location offers both delivery and curbside pickup services for your convenience.
What special holiday drinks are available at Dunkin' during the holiday season?
Try the new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher on the holiday menu.
What types of meals are served at this Dunkin' location?
This Dunkin' serves breakfast, lunch, and brunch meals daily.
Does this Dunkin' location have a drive-thru service?
Yes, this Dunkin' has a drive-thru service for quick and convenient orders.
Are there any grocery stores nearby where I can shop after visiting Dunkin'?
Yes, ALDI USA supermarket and grocery store are nearby where you can conveniently shop after your visit.
If I need urgent medical care after visiting Dunkin', where can I go nearby?
You can visit OSF OnCall Urgent Care or OSF Urgo medical center located close to Dunkin' for urgent medical services.
Are there any nearby restaurants where I can continue dining after Dunkin'?
Nearby dining options include Fazoli's for Italian cuisine, Pizza Hut for pizza and fast food, and Jimmy John's for sandwiches and fast food.
Can I find services like haircuts or beauty salons near this Dunkin' location?
Yes, Great Clips offers haircuts and hair salon services, and Star Nails provides nail and beauty salon services close to Dunkin'.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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