Business Details
About
Mexican Restaurant
Chipotle Veterans & College Normal is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.7
452 reviews
5 stars
204
4 stars
99
3 stars
40
2 stars
24
1 star
85
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted dirty tables, overflowing trash, and unsanitary conditions in the dining area.
Customer Service
Customers reported rude and unhelpful staff, with many feeling rushed or disrespected during their interactions.
Food Quality
Several reviews mentioned issues with food quality, including over-salted dishes, poorly prepared items, and inconsistent portion sizes.
Efficiency
While some customers praised fast service, many others experienced long wait times and disorganization during peak hours.
- CHC James HollidayDec 16, 20255.0This is the best Chipotle location. The friendly staff is exceptional and food selection is always on point - even late at night. We drive the extra distance to this location because we are never let down and the staff is super cool. Thank you!
- JRJan RaglandDec 2, 20251.0No ice and warm drinks to go with the crunchy rice. They could have at least told people before they paid for a fountain drink!
- BSBrady SchieleinNov 8, 20255.0Chipotle… we need to talk. I got my carne asada burrito today, took the first bite, and immediately entered a spiritual battle. That steak was so godly chewy it felt like I was biting through a leather belt blessed by Zeus himself. I gave it a solid effort, thinking the next bite would be better… nope. Half of it went down my throat, the other half refused to leave my mouth like it had rent due. I ended up pulling the steak out of my throat like I was fishing for my dignity. It was absolutely disgusting, traumatizing even, but here’s the thing… we’ve been through too much, Chipotle. You’ve fed me through heartbreaks, long days, and gym cravings. So despite our near-death experience today, I’m still giving you 5 stars.
- MMMSep 17, 20252.0This location seemed great for months until recently. My last online order that I asked for light rice was 3/4 rice, barely 4 pieces of carnita and forgot the chipotle ranch I paid extra for. To make matters worst this was on my free entree that took FOREVER to earn. The AI chatbot in the app offered me chips and guac for their mistake. Never again.
- RRRatingAug 20, 20252.0Dirty tables. Chinsey portions!
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill offer at Veterans & College Normal?
Chipotle Mexican Grill offers customizable Mexican-inspired fast-casual menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the operating hours for Chipotle Mexican Grill at 1601 E College Ave, Normal, IL?
Chipotle is open daily from 10:30 AM to 10:00 PM.
Does this Chipotle location offer pickup and delivery services?
Yes, this location offers both in-store pickup and delivery services.
How can I order online from Chipotle Mexican Grill in Normal, IL?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle mobile app.
Is Chipotle Mexican Grill in Normal, IL friendly to LGBTQ customers?
Yes, the location welcomes LGBTQ customers.
How can I get in touch with Chipotle Mexican Grill at Veterans & College Normal?
You can contact them by phone at +1 309-268-9924 or email at IL.2731.Normal@chipotle.com.
What nearby restaurants are located around Chipotle Mexican Grill at Veterans & College Normal?
Nearby restaurants include Blaze Pizza, Chick-fil-A, Mandarin Garden House, Red Robin Gourmet Burgers, McDonald's, Wendy's, CoreLife Eatery, and The Original Pancake House.
Are there any nearby health services close to Chipotle Mexican Grill at 1601 E College Ave?
Yes, nearby health services include Allied Health Group, Central Illinois Spine, Doctors of Optometry - Parkway Shopping Center, McClean County Eye Care Center, Cortese Foot & Ankle Clinic, Fresenius Kidney Care, and multiple chiropractic and therapy clinics.
Can customers refuel or shop at any nearby convenience stores after visiting Chipotle?
Yes, Kroger Fuel Center is nearby which offers gas, convenience items, and coffee, useful for customers heading to or from Chipotle.
Does Chipotle Mexican Grill at Veterans & College Normal offer gift cards and accept credit cards?
Yes, they offer gift cards and accept credit card payments for your convenience.