Certified by Chipotle Mexican Grill • Feb 22, 2026
Mexican Restaurant
Chipotle Veterans & College Normal is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Feb 22, 2026
Certified by Chipotle Mexican Grill • Feb 22, 2026
Reviews
3.7
454 reviews
5 stars
206
4 stars
99
3 stars
40
2 stars
24
1 star
85
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty tables and a messy dining area.
Customer Service
Customers frequently reported rude and unhelpful staff, with many feeling rushed or disrespected during their visits.
Food Quality
Several reviews mentioned issues with food quality, including over-salted dishes, poorly prepared items, and inconsistent portion sizes.
Order Accuracy
There were numerous complaints about incorrect orders and missing items, particularly with online orders.
Service Speed
While some customers appreciated fast service, others experienced long wait times and delays with their orders.
CL
Ceci Luedtke
4 days ago
5.0
Great place. Clean, friendly and fast!
CH
C James Holliday
Dec 16, 2025
5.0
This is the best Chipotle location. The friendly staff is exceptional and food selection is always on point - even late at night. We drive the extra distance to this location because we are never let down and the staff is super cool. Thank you!
JR
Jan Ragland
Dec 2, 2025
1.0
No ice and warm drinks to go with the crunchy rice. They could have at least told people before they paid for a fountain drink!
BS
Brady Schielein
Nov 8, 2025
5.0
Chipotle… we need to talk. I got my carne asada burrito today, took the first bite, and immediately entered a spiritual battle. That steak was so godly chewy it felt like I was biting through a leather belt blessed by Zeus himself. I gave it a solid effort, thinking the next bite would be better… nope. Half of it went down my throat, the other half refused to leave my mouth like it had rent due. I ended up pulling the steak out of my throat like I was fishing for my dignity.
It was absolutely disgusting, traumatizing even, but here’s the thing… we’ve been through too much, Chipotle. You’ve fed me through heartbreaks, long days, and gym cravings. So despite our near-death experience today, I’m still giving you 5 stars.
MM
M
Sep 17, 2025
2.0
This location seemed great for months until recently. My last online order that I asked for light rice was 3/4 rice, barely 4 pieces of carnita and forgot the chipotle ranch I paid extra for. To make matters worst this was on my free entree that took FOREVER to earn. The AI chatbot in the app offered me chips and guac for their mistake. Never again.