Business Details
About
Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Niles West Touhy Ave.. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Location
Hours
Reviews
3.7
274 reviews
5 stars
136
4 stars
48
3 stars
22
2 stars
11
1 star
57
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including long wait times, incorrect orders, and unhelpful staff.
Food Quality
While some customers praised the wings for being delicious and flavorful, others complained about undercooked or overcooked food, particularly the fries.
Cleanliness
Several reviews highlighted cleanliness as a positive aspect, noting that the restaurant was clean and followed health guidelines.
Customer Experience
Mixed reviews on customer experience, with some praising friendly staff and good service, while others reported rude behavior and lack of attention.
- MMMuNov 22, 20251.0I ordered a meal n didn’t come with a drink n the manager lied abt it the fries was filled with the spices this the worst wingstop I don’t recommend going
- JFJay FbancSep 25, 20251.0I had a really frustrating experience at Wingstop on September 25th, around 9–10 PM, and I feel like it needs to be shared. I placed an online order ahead of time, thinking it would be ready when I arrived. Instead, I ended up waiting an extra 20+ minutes after my scheduled pickup time. The staff barely acknowledged anyone at the counter, didn’t offer any updates, and seemed completely uninterested in helping customers. No greeting, no apology, nothing. I get that it might’ve been a busy night, but there’s no excuse for treating customers like they’re an inconvenience. A simple apology or update would’ve gone a long way. Unfortunately, after this experience, I’m not in a rush to come back to this location. ❌❌❌❌❌DO NOT EAT HERE!❌❌❌❌❌ Go to another nearby wingstop just about 15 minutes away.
- LKluc keyAug 10, 20255.0I dont understand the low rating. The Buffalo Wings are great here
- JJJose JoseJul 20, 20255.0This location has the best taste. Will be back. I love the ranch and the wings from here.
- KDKk DJul 20, 20255.0Best place to eat fresh wings, clean, friendly staff and tasty wings as always.
Frequently Asked Questions About Wingstop
Where can I find nutritional information?
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours for Wingstop Niles West Touhy Ave.?
Wingstop Niles West Touhy Ave. is open daily from 10:00 AM to 1:00 AM for pickup, delivery, and takeout services.
Does Wingstop Niles West Touhy Ave. offer delivery and pickup services?
Yes, Wingstop Niles West Touhy Ave. offers in-store pickup, delivery, same-day delivery, and no-contact delivery services.
Can I order Wingstop Niles West Touhy Ave. wings online?
Yes, you can order online for carryout and delivery through their official menu URL: https://www.wingstop.com/location/wingstop-557-niles-il-60714/menu.
What types of wings and flavors does Wingstop Niles West Touhy Ave. offer?
Wingstop offers classic or boneless wings and tenders with over 11 iconic flavors including Lemon Pepper and Original Hot.
Is there a drive-through service available at this Wingstop location?
No, the drive-through service is closed every day at Wingstop Niles West Touhy Ave.
What payment methods are accepted at Wingstop Niles West Touhy Ave.?
They accept American Express, Discover, MasterCard, and Visa.
Where is Wingstop Niles West Touhy Ave. located?
Wingstop Niles West Touhy Ave. is located at 5706 W Touhy Ave Ste A-2, Niles, IL 60714, USA.
Are there any dessert options nearby after enjoying wings at Wingstop?
Yes, you can visit Crumbl - Niles for desserts and patisserie cakes, or Crumbl Cookies nearby for a sweet treat after your meal.
Which coffee shops are close to Wingstop Niles West Touhy Ave.?
Starbucks and Starbucks Coffee are nearby options where you can enjoy coffee before or after your visit to Wingstop.
Are there other fast food or chicken wing restaurants near Wingstop Niles West Touhy Ave.?
Yes, nearby you can find Touhy Wings & Fries and Chick-fil-A Niles, offering more options for chicken wings and fast food.