Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
772 reviews
5 stars
369
4 stars
174
3 stars
104
2 stars
26
1 star
99
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff are praised for being friendly and polite, others, particularly managers, received criticism for rudeness and poor handling of orders.
Food Quality
Food quality varies significantly; some customers enjoyed fresh and hot meals, while others reported receiving cold or incorrect orders.
Cleanliness
The establishment is generally noted for being clean, although some customers reported unsanitary conditions and issues with the dining area.
Service Speed
Many reviews mention long wait times, particularly in the drive-thru, indicating potential understaffing or management issues.
- CAChristine ADec 23, 20255.0Let me just say the guy working tonight is such a doll! AJ, he was professional and polite and so sweet. I hardly run into that at other Wendy's. Hot fresh food he made sure our order was correct as well. Thanks AJ. Merry Christmas
- NNNightshade452Dec 22, 20255.0We had Shane immediately greet us and let us know he'd be with us shortly. He collected our order and the food was served quickly. I was impressed that during the down time, Shane cleaned all the surfaces and greeted customers and incoming staff. He definitely helps elevate the fast food experience!
- JHJuan Marcos HernandezDec 20, 20254.0When you got to have a bowl of Chili, Wendy's to the rescue. On my potato yes please. On my salad why not? The Baconator is waiting if you skipped lunch & you need to knock out your hunger. This establishment is clean well maintained with plenty of parking. Access parking clearly marked near entrance. The Big Dave's double is what I take when I go fishing. The frosty is always a treat & I was really enjoying those seasonal flavors, it's nice to try something new. The biggie bag is a real deal. It's the only time I don't mind sharing my chicken nuggets, when I'm eating the Crispy Chicken, like in line for a playoff game. Enjoy your visit.
- SPSwapna PeddiDec 16, 20255.0Wendy’s is a good place for the family to visit and have some French fries, milk shakes and in my opinion children love this place very much as they have options to choose. So, give it a try once.
- AAArmanieDec 10, 20251.0Poor customer service from the night crew in particular a bigger size women who had her edges done and was working the drive through this was around 9:40pm and she had a very crappy attitude. I never had a bad experience until my encounter. I wouldn’t have made this review if it wasn’t for the mistake she made on giving me the wrong sauces and the cold fries and nuggets..not only did she have an attitude but also messed my order up my wife is pregnant and now I have to hear my wife be upset because someone wanna have an attitude and give me cold food.
Frequently Asked Questions About Wendy's
Is 8309 Golf Rd. Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at Wendy's located at 8309 Golf Rd., Niles, IL?
The drive-thru is open daily from 8:00 AM to 1:00 AM.
Is the Wendy's at 8309 Golf Rd. currently open?
Yes! This Wendy's location is open and committed to serving quality food every day.
Does this Wendy's location offer delivery and how can I order?
Yes, delivery is available where offered. Use the Wendy's app or visit order.wendys.com to enter your address and check delivery availability.
Can I dine in or use the drive-thru at Wendy's 8309 Golf Rd.?
Yes, this location offers dine-in, drive-thru, and takeout options.
What payment methods are accepted at Wendy's in Niles, IL?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Does this Wendy's location serve breakfast?
Yes, breakfast is served here. You can order breakfast combos, classic sandwiches, coffee, and sides via the app or website.
How can I contact the Wendy's at 8309 Golf Rd. for feedback or questions?
You can call them directly at (847) 965-4423 or use the Customer Care team's live chat and survey links found on Wendy's website.
What are some nearby places to visit around Wendy's at 8309 Golf Rd.?
Nearby places include Office Depot for office needs, Banfield Pet Hospital for your pets, and Old Navy for clothing shopping.
Are there other dining options near Wendy's at this location?
Yes, nearby restaurants include Honest Niles (Indian cuisine), Tang Korean Restaurant, and Bada Sushi for Japanese food.
What nearby services are available for personal care near Wendy's?
You can visit Lavish Locks or Mini Beauty Salon for hair and beauty services close to Wendy's.