Taco Bell

Reviews

• MD

  Matious dheyaa

  4 days ago
  1.0
  They are not really good working
• TS

  Tris Stokes

  Feb 28, 2026
  1.0
  Worst location ever. Was given taco shells with just cheese, missing half the order. Was placed on hold by Lesley for a woman manager. She proceeded to scream over me and refuse to give me her name. I asked for my items I paid for to be refunded and then she hung up. TERRIBLE.
• AT

  akzad tirrna

  Jan 31, 2026
  1.0
  Whoever is working night shifts should just quit , honestly waiting 30 minutes for an order when there’s no one in front of me is crazy , and on top of all that , they don’t even tell me anything and just kept me waiting at the window , not a single person came to the window , trash management and trash workers. Either they smoking in the back or something
• TJ

  Teodora Jevtic

  Jan 4, 2026
  1.0
  girl in drive thru mocked me, rolled her eyes, scoffed, slammed the window in my face after i was nothing but nice to her, didn’t fill up my nacho cheese more than a 1/3 full.
• LB

  Leo Bowen

  Dec 8, 2025
  1.0
  When my partner ordered today, he asked for tacos. Admittedly, he never specified what kind, however, the person over the intercom never asked what kind of tacos we wanted. When we got our food. we realized that we forgot to specify and ask for them to be soft tacos instead of crunchy. All we wanted was our ordered to be fixed and for the crunchy tacos to be REPLACED with soft tacos. We didn't WANT the crunchy tacos, and, considering they weren't even touched, we wanted to give them back. Instead, the employee at the window this afternoon wanted to charge us for more food. Not only have I never had this kind of situation happen before, but at every other Taco Bell (and subsequently every other fast food establishment), the nuance of human error is understood. USUALLY, franchises have a food cost contingency that essentially tracks how much is lost in food costs due to human error. This location made it seem like they're bleeding money. Along with that, the employee at the windowed LIED to my face, telling me that we ordered CRUNCHY tacos. I told her that neither she, nor my partner had originally specified the type of shell that was wanted for the 4 tacos. SHE made an assumption (assuming we meant crunchy tacos just because didn't specify which ones we wanted. she entered crunchy instead of asking "crunchy or soft".) and tried to make us pay for it. Yes, we should've specified which taco shell we wanted, but we were tired, had JUST checked out of our hotel, were otw back to Champaign, and hadn't eaten. It was a mistake that could've easily been solved with a swapping of tacos, but instead, she tried to get us to pay for 4 MORE tacos and to keep the ones we'd mistakenly ordered. We just drove off, since she had a slight attitude anyway and we were tired and just wanted food. We threw the tacos away and ordered someplace else. If that's YOUR company's policy, then so be it, but y'all suck. genuinely.

Frequently Asked Questions About Taco Bell