Rosati's Pizza

Reviews

• KK

  Khurram

  Mar 4, 2026
  1.0
  I came in for a simple pizza pickup and watched rats running out right in front of me. Not one — rats, plural. I have been to a lot of places for pickup orders over the years, but this was hands down the most disgusting experience I have ever had. I couldn't even bring myself to take the food after what I saw. This is a serious health violation, not just a bad customer experience. The village of Niles and the health department need to know about this. I will be filing a complaint. Do yourself a favor — order from literally anywhere else. Avoid this place at all costs.
• SB

  Steve Birdsell

  Feb 27, 2026
  1.0
  Absolutely ridiculous sad excuse for a pizza place they screwed up my order 3 times in a row.... and their pizzas always smell like cologne.
• MQ

  Muj Q7

  Feb 11, 2026
  5.0
  Cozy place with friendly staff, food is fantastic and made quickly.
• AS

  Adam Silverman

  Feb 5, 2026
  5.0
  This is mainly a review for such a worker such a staff member somebody that should definitely be management or above. I write this because of : Kia !!!!! She is an amazing woman this night. I was doing delivery for DoorDash. It was very cold out a winter storm. Just to enter the building to see this wonderful spirit in front of me very friendly happy to help me right away with a smile gave me the proper times when the food would be ready SHOP offered her service to me any questions she would be there to answer them. I was able to sit down relax for a while to the food was ready. She made sure she marked the boxes for my customer. Let me take photos of it as I bagged the bag in boxes into my control bag. I wish I can see her every day there talk with such a wonderful woman. I hope Rosati’s sees this and rewards her because she is who your customers talk to and see has not just about the pizza being great. It’s about the service that makes the food so much better. Thank you, Kia!!!!
• DG

  DONNA GUTTILLA

  Dec 30, 2025
  2.0
  I think I was spoiled at the Nancy's in Niles. So quick backstory. We ordered from Nancy's for 15 plus years and the thin crust and deep dish was amazing. It was so consistent. The cheese was super soft, the sauce tasted perfect and the dough was done just right every time. Fast forward to a few weeks ago when the new owners changed the recipe and now it's awful. So sad. It's the end of an era. Anyway, we were looking for a new permanent place and I remember having a good experience at other Rosati's locations and decided to give this one a try. We ordered a large thin crust cheese and a 6 slice deep dish. Both of them were really disappointing. The cheese was cooked to the consistency of plastic, the sauce was WAY too salty and the deep dish was not a deep dish at all. It was pretty much a regular slice, somewhere in between a deep dish and a thin crust. Looks like we will be looking for a different permanent place. :(

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