Jimmy John's

3.6
179 reviews

About

Sandwich Restaurant

Location

Jimmy John's
7954 N Waukegan Rd, Niles, IL
60714, United States

Hours

Reviews

3.6
179 reviews
5 stars
83
4 stars
30
3 stars
13
2 stars
9
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising the friendly staff while others report rude and unprofessional behavior.

Food Quality

Several customers expressed disappointment with the quality and freshness of the food, noting issues like stale bread and insufficient meat.

Speed of Service

Many reviews highlight slow service, particularly with delivery times, contradicting the brand's promise of 'Freaky Fast'.

Cleanliness

While some customers appreciated the cleanliness of the store, others reported unpleasant odors and unsanitary conditions.
  • JP
    James “Fury” Porretta
    Dec 7, 2025
    5.0
    The nicest staff ive ever encountered! #DoorDashFlash says #HappyHolidays #PrimeSub Twitch.TV/James_Fury 4 Live Reviews
  • MV
    Mario Vankinscott
    Nov 13, 2025
    4.0
    Good customer service. Gave a tip and didn't get a thank you. Tips are not required!
  • MS
    Mauri S
    Nov 10, 2025
    5.0
    This entire team is amazing.I placed a large on the order for a lunch meeting. Problem is I picked the wrong day. While they were all very busy, they saw how desperate I was and was able to fulfill my order. These guys saved my rump.
  • MS
    Mariah Smith
    Nov 6, 2025
    1.0
    Papa John’s and Jimmy John’s. I never touch it.
  • LC
    lincoln cwynar
    Oct 12, 2025
    5.0
    You guys are awesome. Fast and friendly. Cuban sandwich👍.