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Dunkin'

3.5
(218 reviews)

Business Details

8584 W Dempster St, Niles, IL
60714, United States
(847) 768-1900
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Niles, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
8584 W Dempster St, Niles, IL
60714, United States

Hours

Reviews

3.5
218 reviews
5 stars
106
4 stars
28
3 stars
10
2 stars
13
1 star
61

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.

Cleanliness

The location is generally noted for being clean and well-maintained, with some positive mentions of the environment.

Product Quality

While some customers enjoyed the fresh donuts and coffee, there were numerous complaints about stale or improperly prepared food items.

Management Issues

Several reviews highlighted problems with management, including unprofessional behavior and lack of effective staff training.

Customer Experience

Mixed experiences were reported, with some praising friendly staff and good service, while others described chaotic and frustrating visits.
  • EN
    Evelin Navarro
    Feb 5, 2026
    1.0
    Probably the nastiest coffee I’ve ever tasted I asked for extra creamer and my coffee is almost black.
  • DH
    Daskey Wa hekaro
    Jan 22, 2026
    1.0
    This is the nasty place I found finger nail in coffee
  • SF
    Sara Fecko
    Jan 16, 2026
    5.0
    This Dunkin is great! I took a group of middle schoolers here during a field trip and they were so accommodating. The manager, Salima, was very responsive and helped the trip to go smoothly.
  • ML
    Mark Leger
    Jan 16, 2026
    5.0
    Great building, Salima and the team are so welcoming. Donuts are very good.
  • ML
    Mike Lawrence
    Jan 8, 2026
    5.0
    Sometimes before I head to work I stop by here to grab an iced tea! Very good place in and out in 3 minutes, quick service

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Niles, IL?

Dunkin' in Niles, IL is open 24 hours every day, but delivery service is available from 5:00 AM to 2:00 PM on most days, with later starts on Fridays and Saturdays.

What types of meals does Dunkin' serve?

Dunkin' serves breakfast, lunch, and brunch to satisfy your cravings throughout the day.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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