Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Niles, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Many customers reported frequent mistakes with their orders, leading to frustration and disappointment.
Customer Service
Service quality varied significantly; some staff were praised for friendliness while others were criticized for rudeness and unprofessional behavior.
Cleanliness
The location was noted for being clean and well-maintained, contributing positively to the overall experience.
Speed of Service
Customers frequently mentioned long wait times, especially in the drive-thru, impacting their overall satisfaction.
Product Quality
While some customers enjoyed the freshness of donuts and coffee, others reported issues with food quality, such as stale items and incorrect orders.
ML
Mike Lawrence
3 days ago
5.0
Sometimes before I head to work I stop by here to grab an iced tea! Very good place in and out in 3 minutes, quick service
SK
Shane kennedy
Dec 17, 2025
1.0
Every time I go to this Dunkin they get my order wrong even if I confirm my order at the window. This might be the worst Dunkin I've ever been to. Go to any other Dunkin
RM
Rosalyn Solano (Muñeca)
Nov 27, 2025
5.0
Awesome customer service....
VL
Valerie Lucas
Nov 24, 2025
1.0
Guys working there do not know how to do their jobs unless they're just too lazy to do their jobs 🤦🤦🤦
CC
Chrono
Nov 5, 2025
3.0
Dunkin’ nails the basics: my iced signature latte came out fast, sweet, and cold, the Boston Kreme donut was gooey and fresh, and the drive-thru kept the morning rush moving. Friendly staff, working app rewards, and reliable hours make it a solid grab-and-go. But the coffee was thin and overly syrupy, the hash browns lukewarm, and the lobby felt tired with sticky tables and a faint stale vibe. It’s dependable fuel for busy days, not a destination—three stars for getting the job done without fanfare.
What are the operating hours of Dunkin' in Niles, IL?
Dunkin' in Niles, IL is open 24 hours every day, but delivery service is available from 5:00 AM to 2:00 PM on most days, with later starts on Fridays and Saturdays.
What types of meals does Dunkin' serve?
Dunkin' serves breakfast, lunch, and brunch to satisfy your cravings throughout the day.
Does Dunkin' offer delivery and pickup options?
Yes, Dunkin' offers both curbside pickup and delivery services for your convenience.
What are some of the specialty items available at Dunkin'?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea, ensuring a variety of choices for your enjoyment.
How can I order ahead from Dunkin'?
You can order ahead using the Dunkin' mobile app available on Apple and Android or through their online order link for a fast grab-and-go experience.
What is the price range of Dunkin' in Niles, IL?
Dunkin' is categorized as a one-dollar sign price range, making it an affordable option for coffee and snacks.
Where is Dunkin' located in Niles, IL?
Dunkin' is located at 8584 W Dempster St, Niles, IL 60714, USA.
Is there a drive-thru available at this Dunkin' location?
Yes, this Dunkin' location offers a drive-thru for quick and convenient service.
What nearby places can I visit before or after stopping by Dunkin'?
Nearby places include Bakers Square, an American restaurant; Baskin-Robbins for ice cream and bakery treats; and Rosin Eyecare if you need optometrist services.
How can the nearby gas stations help when visiting this Dunkin' location?
Nearby gas stations like bp America, Exxon & Mobil Stations, and Citgo Greenwood & Dempster can be convenient for refueling your vehicle before or after your Dunkin' visit.
Are there financial services near Dunkin' in Niles, IL?
Yes, U.S. Bank and several ATM locations are nearby, allowing you easy access to banking services when visiting Dunkin'.