Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Niles, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and poor communication.
Order Accuracy
Many reviews highlighted frequent mistakes with orders, particularly in the drive-thru, leading to customer frustration.
Cleanliness
The cleanliness of the location was a concern for several customers, with reports of dirty areas and unsanitary conditions.
Food Quality
There were mixed reviews on food quality, with some customers enjoying their meals while others complained about stale donuts and incorrect drink preparations.
Customer Experience
Overall, customer experiences varied widely, with some expressing satisfaction and loyalty, while others vowed never to return due to negative experiences.
MH
Mohamed Husama
Oct 29, 2025
5.0
Best service
MG
Mya Galeana
Sep 30, 2025
1.0
Rude employees. Never coming again
SK
Sylwia Krol
Sep 10, 2025
4.0
Kawa tu jest dla mnie za słodka 🤷♀️
GG
Green home renovation inc GHR
Aug 3, 2025
5.0
Excellent service and customer service
JH
Jessie Huber
Jul 14, 2025
1.0
Don’t trust the food here - skip it, they burn your breakfast, overcharge you, and give you the wrong order. Manager says he sees 400 cars a day and that’s why the quality is so poor.
What are the operating hours for Dunkin' in Niles, IL?
Dunkin' in Niles, IL is open daily from 4:30 AM to 10:00 PM.
Can I order Dunkin' products for delivery or pickup at the Niles location?
Yes, Dunkin' offers both delivery and curbside pickup services at the Niles location.
Does Dunkin' in Niles have a drive-thru service?
Yes, this Dunkin' location features a drive-thru for convenient ordering and pickup.
What are some of the holiday season specials available at Dunkin'?
During the holiday season, Dunkin' offers new items like the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Does Dunkin' in Niles serve breakfast and lunch?
Yes, Dunkin' serves breakfast, lunch, and brunch with items including coffee, espresso, donuts, and breakfast sandwiches.
What types of payment does Dunkin' accept at this location?
Dunkin' accepts both credit and debit cards at its Niles location.
Is there free Wi-Fi available at Dunkin' in Niles?
Yes, Dunkin' offers free Wi-Fi for customers at this location.
What nearby places can I visit after grabbing coffee at Dunkin' in Niles?
You can visit nearby places such as China Star Restaurant for Asian cuisine, Beary Sweet ice cream shop for dessert, or Ming Massage for relaxation treatments after your coffee stop.
How can nearby businesses like John Amico School of Hair Design complement a Dunkin' visit?
After enjoying a meal or coffee at Dunkin', you can visit nearby businesses like John Amico School of Hair Design for beauty and spa services, making it a convenient stop in the area.
Are there any wellness or therapy services near Dunkin' in Niles to explore?
Yes, nearby services include Randall Kertz for chiropractic and holistic treatments, and Ming Massage for massage therapy, perfect for relaxation after your Dunkin' visit.