Dunkin'

3.6
316 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Niles, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
8080 N Milwaukee Ave, Niles, IL
60714, United States

Hours

Reviews

3.6
316 reviews
5 stars
151
4 stars
50
3 stars
24
2 stars
21
1 star
70

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and poor communication.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, particularly in the drive-thru, leading to customer frustration.

Cleanliness

The cleanliness of the location was a concern for several customers, with reports of dirty areas and unsanitary conditions.

Food Quality

There were mixed reviews on food quality, with some customers enjoying their meals while others complained about stale donuts and incorrect drink preparations.

Customer Experience

Overall, customer experiences varied widely, with some expressing satisfaction and loyalty, while others vowed never to return due to negative experiences.
  • MH
    Mohamed Husama
    Oct 29, 2025
    5.0
    Best service
  • MG
    Mya Galeana
    Sep 30, 2025
    1.0
    Rude employees. Never coming again
  • SK
    Sylwia Krol
    Sep 10, 2025
    4.0
    Kawa tu jest dla mnie za słodka 🤷‍♀️
  • GG
    Green home renovation inc GHR
    Aug 3, 2025
    5.0
    Excellent service and customer service
  • JH
    Jessie Huber
    Jul 14, 2025
    1.0
    Don’t trust the food here - skip it, they burn your breakfast, overcharge you, and give you the wrong order. Manager says he sees 400 cars a day and that’s why the quality is so poor.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Niles, IL?

Dunkin' in Niles, IL is open daily from 4:30 AM to 10:00 PM.

Can I order Dunkin' products for delivery or pickup at the Niles location?

Yes, Dunkin' offers both delivery and curbside pickup services at the Niles location.