Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Niles, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.0
774 reviews
5 stars
439
4 stars
141
3 stars
59
2 stars
29
1 star
106
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple customers reported unsanitary conditions, including dirty tables and bathrooms.
Customer Service
Service quality varied significantly; some staff were praised for their friendliness, while others were criticized for rudeness and incompetence.
Order Accuracy
Frequent complaints about incorrect orders and misunderstandings regarding menu items.
Slow Service
Many reviews highlighted long wait times, particularly in the drive-thru, leading to customer frustration.
Product Quality
Inconsistent quality of food and drinks, with some customers enjoying their items while others found them unsatisfactory.
- DWDria Washington1 day ago5.0Love this place so friendly and fast service
- NWNoelia Washington1 day ago5.0The night shift worker so friendly made my night. Great service!
- MSM S6 days ago5.0Love my morning ladies in the drive thru!
- HLHayley Lee6 days ago5.0The overnight worker Joshua was such a wonderful person Handled my order with Care and knew how to make me smile and laugh definitely will be back here overnight to see him
- BZBrenda ZetinaOct 26, 20251.0I always get coffee here on my way to work. Got an iced coffee and drank a good portion until i noticed something dark in there and realized it was a cockroach. Made me sick to my stomach!! I tried submitting an email to costumer service but “coincidentally” their website has a glitch and wouldn’t let me submit a complaint so I had to post this here. Check your drinks and food from here!
Frequently Asked Questions About Dunkin'
What are the operating hours of this Dunkin' location in Niles, IL?
This Dunkin' is open 24 hours a day, 7 days a week.
Does this Dunkin' offer delivery and pickup services?
Yes, this location offers both curbside pickup and delivery services.
What new holiday drinks are available at Dunkin' this season?
Try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher this holiday season.
Can I order Dunkin' products through a mobile app?
Yes, you can order ahead using the Dunkin’ mobile app available on both iOS and Android platforms for a quick grab-and-go experience.
What types of meals can I get at this Dunkin' location?
This Dunkin’ serves breakfast, lunch, and brunch meals including coffee, espresso, breakfast sandwiches, and donuts.
Does this Dunkin' have a drive-thru option?
Yes, this location has a drive-thru for convenient ordering and pickup.
Are there any coffee shops near this Dunkin' in Niles, IL?
Yes, Panera Bread and Haraz Coffee House are nearby coffee shops where you can enjoy coffee or light bites before or after visiting Dunkin'.
What other food options are available near Dunkin'?
Nearby food options include Baskin-Robbins for ice cream and bakery items, Togo's for sandwiches, Kapwa Bakery and Cafe for Asian cuisine, and Dairy Queen for ice cream and fast food.
Are there any banks in the vicinity of Dunkin' Niles, IL?
Yes, BMO Harris Bank, BMO Bank N.A Branches, and Chase Bank are located nearby, convenient for banking needs before or after your visit.
Does this Dunkin' serve vegetarian options and free Wi-Fi?
Yes, this Dunkin' serves vegetarian options and offers free Wi-Fi to customers.