Dunkin'

4.0
780 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Niles, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
7039 W Dempster St, Niles, IL
60714, United States

Hours

Reviews

4.0
780 reviews
5 stars
443
4 stars
141
3 stars
59
2 stars
30
1 star
107

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were mixed, with some praising friendly staff while others reported rude behavior and slow service.

Order Accuracy

Numerous customers reported issues with incorrect orders and misunderstandings, leading to dissatisfaction.

Cleanliness

Several reviews highlighted cleanliness issues, particularly in the bathrooms and with food items.

Product Quality

Feedback on food and drink quality was inconsistent, with some items praised while others were criticized for being poorly made or not meeting expectations.

Community Engagement

The business received positive remarks for community involvement and support, particularly for veterans.
  • RL
    Rocio Lopez
    4 days ago
    5.0
    Really nice,polite,friendly with our group of special needs students!! Thank you girls!!! Be accept with dignity it means a lot!!!!
  • AZ
    Amanda Zavala
    5 days ago
    1.0
    Went through the drive-thru for a simple order literally a few minutes ago. Mind you it wasn’t busy, no other cars waiting. We ordered an iced caramel craze latte & 10 munchkins (half reg glazed & half chocolate glazed). My latte was harsh & not sweet at all & we were given a variety of munchkins instead of what was asked for. It’s extremely irritating even after the order was read back to us at the window, like how was it still wrong? Can’t drink my drink & won’t turn back out of my way to get it fixed since already made it to the expressway. SMFH Will be contacting them back for refund or credit.
  • KZ
    kelly z
    Jan 5, 2026
    1.0
    They are very shady. They first asked if I was paying cask or credit card. I said cash and the total was higher then I switched to credit card and asked for receipt and the total was less. This has happened twice with two different cashiers. The first one refused to give a receipt .
  • TT
    Tonia
    Dec 16, 2025
    2.0
    Two days in a row I order the Maple Bacon egg & cheese croissant and get to work and it’s sausage instead 🤢 The first day I’m like ok mistakes happen but two days???
  • HL
    Homie Lit
    Dec 14, 2025
    5.0
    The service was wonderful the overnight guys were very nice the gentleman was very kind lovely service

Frequently Asked Questions About Dunkin'

What are the operating hours of this Dunkin' location in Niles, IL?

This Dunkin' is open 24 hours a day, 7 days a week.

Does this Dunkin' offer delivery and pickup services?

Yes, this location offers both curbside pickup and delivery services.